troocost.comAvis 

643
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Troo have been a breath of fresh air compared to previous brokers we have used for our commercial venue! Amar has gone above and beyond in helping us out with some long standing issues with our energy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company has been brilliant from day one especially Lisa Snowball who we have been dealing with directly She is a credit to the company courteous polite and professional nothing too much trou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beverly Unwin has been incredibly helpful with both the set up and advise for dealing with our old supplier. Emails are always responded to within 24hrs

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had the pleasure of dealing with Rachel Finnigan with recent issues with my supplier! The support provided was excellent and helped me through the whole situation with guidance and even stepping i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Écrit par l'entreprise

Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

643 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,9

Tous les avis

(643)

125 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful service with professional…

Helpful service with professional integrity. Kym and the team were very supportive.

11 novembre 2025
Avis spontané
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Réponse de troocost.com

Thanks for the great review - we're glad you have found us helpful and supportive.

Noté 5 sur 5 étoiles

Highly Recommended

Troocost helped us secure excellent savings on our electricity contracts. They were very supportive and guided us through the entire process. We’d definitely recommend them and will be using their services again when it’s time for renewal.

1 octobre 2025
Avis spontané
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Réponse de troocost.com

Thank you for taking the time to write this recommendation. It's really pleasing to read that you have found the process supportive. We look forward to working with you.

Noté 5 sur 5 étoiles

Kym Thorby was amazing

Kym Thorby was amazing, had great knowledge and dealt with our issue with efficiency and professionalism. Thanks Kym

6 novembre 2025
Avis spontané
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Réponse de troocost.com

Thank you so much for letting us know about the great service you have had. Well done Kym!

Noté 5 sur 5 étoiles

Trustworthy no nonsense energy renewal

Shout out to Heidi and the office team for a easy no nonsense energy renewal, happily use again, so good to be able to trusted someone these day, thank you for your help and hard work,

1 octobre 2025
Avis spontané
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Réponse de troocost.com

Thank you for taking the time to leave us a review - it is really appreciated.

Noté 5 sur 5 étoiles

Highly Recommend!!

Can’t thank Sonnie Terry enough for the work she’s done on my salons so far, got my renewal done at almost 50% less than I was paying, trustworthy, kind and honest from start to finish. Helped me out massively and answered every question that came her way, regularly checks in even when the contract was done what a star xx

2 septembre 2025
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Réponse de troocost.com

Thank you so much for the great review - we are delighted to read about the benefits you have had from working with us.

Noté 5 sur 5 étoiles

Thank you to Heidi

Thank you to Heidi, for helping us as a business to get the best energy providers keeping our bills at an affordable rate.
I trust that this company will continue to do so in the future.
Lee (Director)

15 octobre 2025
Avis spontané
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Réponse de troocost.com

Thank you for the recommendation on the help and support you have had from Heidi.

Well done Heidi!

Noté 5 sur 5 étoiles

Excellent service

Kieran and the team at Troo have provided fantastic, thorough service since taking over our account. They’ve been a pleasure to work with and consistently offer excellent support to both myself and my colleagues.

15 octobre 2025
Avis spontané
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Réponse de troocost.com

Thank you for the great recommendation on our service and the support we have given you.

Noté 5 sur 5 étoiles

Friendly helpful service

Friendly helpful service from Kym Thorby. Query resolved.

13 octobre 2025
Avis spontané
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Réponse de troocost.com

Thank you for letting us know how helpful Kym has been and we're glad to see your query is now resolved.

Noté 5 sur 5 étoiles

Demi and Cassie are brilliant

Demi and Cassie are brilliant, thank you very much!

10 octobre 2025
Avis spontané
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Réponse de troocost.com

Thank you so much for the positive feedback and well done Cassie and Demi!

Noté 5 sur 5 étoiles

1st Class

Liam Robson and Ben Smith have been 1st Class throughout the whole renewal process - informative, polite, friendly & productive. I would highly recommend Troo.

3 octobre 2025
Avis spontané
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Réponse de troocost.com

Thank you for the recommendation on the great service you have had from Ben and Liam.

Noté 5 sur 5 étoiles

Kym Thorby and Jonathan Clark have been…

Kym Thorby and Jonathan Clark have been very helpful and responsive. They have always assisted in a positive, friendly and professional manner. I would recommend Troo, if working with the above 2 staff. Thanks very much to you both!

30 septembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for the great recommendation on the support you have had from Kym and Jonathan - that's great feedback.

Noté 5 sur 5 étoiles

SEAN GLEESON DEALT WITH ALL MATTERS…

SEAN GLEESON DEALT WITH ALL MATTERS PROMPTLY AND EXTREMELY EFFICIENTLY.
i WOULD RECOMEND HIM AND THE COMPANY.

30 septembre 2025
Avis spontané
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Réponse de troocost.com

Best review ever to end the month! Thank you for the recommendation regarding Sean's support.

Noté 5 sur 5 étoiles

Aaron Lee - CLA Energy Services

Aaron Lee from CLA Energy Services was incredibly helpful when trying to deal with queries that we had with Smartest Energy and the smart meters that we had issues with. Aaron was very organised, efficient and did what he said he would do, resulting in an acceptable outcome. I would not hesitate to recommend Aaron if you need someone to liaise with an energy company on your behalf.

29 septembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for the great words about how helpful Aaron has been - your recommendation is much appreciated.
Great job Aaron!

Noté 5 sur 5 étoiles

Amazing service

We have been working closely with Sarah DK from Troo and her customer service is impeccable. Sarah has been dealing with our energy renewals and I cannot praise her enough not only has she been saving the company money but she is also very knowledgeable about the industry so we know we are in safe hands. Sarah is really helpful and always happy to answer our questions and explain things (even when we don’t understand it the first time!). We look forward to continuing working with Sarah and Troo.

29 septembre 2025
Avis spontané
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Réponse de troocost.com

Thanks so much for the fabulous recommendation. Its really pleasing to see how helpful you have found the service and we look forward to working with you too.
Well done Sarah!

Noté 5 sur 5 étoiles

After speaking to Heidi

After speaking to Heidi, she secured my electric at a very good price, it was a smooth service from start to finish. Heidi was very fair and transparent and maintained professional throughout.

18 septembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for sharing with us know about the great service you have had from Heidi - we appreciate the recommendation.
Well done Heidi!

Noté 5 sur 5 étoiles

Excellent service from Sean at Troo

I recently arranged for a new Gas contract for our company with Sean at Troo and all seems to have gone smoothly. Sean has been very helpful. Provided a lot of additional advice. He also is helping with some other contracts.

10 septembre 2025
Avis spontané
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Réponse de troocost.com

Thanks for letting us know how helpful Sean has been. We really appreciate the recommendation on our service.

Noté 5 sur 5 étoiles

Great support and service

Sean is always helpful and goes above and beyond to help with any query I may have.
If he cant answer the question he will always find someone that can.
I have had a great experiance working with Sean and the team and will be returning when our contracts are up for renewal.

23 septembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for your lovely words about the support you have had from Sean. It's great to see that we are responsive to your queries and we look forward to continuing that support.

Noté 5 sur 5 étoiles

Lindsey - What a Gem!

I have been dealing with Lindsey and she is wonderful! Not only has she got me good prices for the gas but she has helped me deal with someone pretending they are calling from the current energy company and into a right saga! She has handling it like a real trooper! The world needs more people like Lindsey! Troo you have a real gem there. Thanks for the help getting this in place and handling the drama.

19 septembre 2025
Avis spontané
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Réponse de troocost.com

Thank you so much for writing such a brilliant review. We are really pleased you have had the help and support you needed. The world does indeed need more Lindseys!

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