Tropical Sky Avis 

923
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Roisin in Tropical Sky helped us book our dream holiday - Roisin gave us options and was most helpful with our queries, had great guidance and knowledge of our destination. Pleasure to deal with & l... Voir plus

Noté 5 sur 5 étoiles

Have used Tropical sky and their sister company American Sky 4 times now and can't recommend them enough. Advisors have always been mega helpful and informative and importantly , very patient. All my... Voir plus

Noté 5 sur 5 étoiles

I had the pleasure this afternoon of booking a holiday to Antigua, and the customer service provided by Katie Guy was Top Drawer !! I had a quote for one hotel, and whilst waiting to confirm annual le... Voir plus

Noté 5 sur 5 étoiles

Recently I have been served by one of the Travel Expert Katarzyna Tryjankowska from the Tropical Sky Travel Company. I never seen this Company before. I must admit her professionalism, attention to... Voir plus

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À propos de l'entreprise


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4,7

Excellent

TrustScore 4.5 sur 5

923 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(923)

44 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Mark Wilson is super friendly

Mark Wilson is super friendly! Genuinely cares for his customers and getting them the best dates, deals & destination. Very happy!

20 mai 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your lovely 5 star review. We're thrilled to hear Mark provided such excellent service in finding you the perfect holiday options.
We value your feedback and look forward to assisting with your future travel plans.
Best Wishes.

Noté 5 sur 5 étoiles

Special Ruby wedding holiday

Right from the booking enquiry, the service was excellent, we were looking for something special to celebrate our ruby wedding and the package they put together was superb. Everything was well organised, well documented and we did not have to worry about anything would definitely recommend, and use Tropical sky again.

26 avril 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your 5 star review and wonderful feedback! We're delighted that we could make your ruby wedding celebration special. It's wonderful to hear you found everything well-organised and worry-free. Your recommendation means the world to us, and we look forward to welcoming you back for your next holiday. Congratulations on your milestone anniversary and thank you for choosing Tropical Sky!

Noté 1 sur 5 étoiles

Almost 9 years of fruitless mediation…

Almost 9 years of fruitless mediation between our lawyers and TropicalSky for our ruined holiday in 2016! Numerous offers from us to them - to compensate our distress and lack of dutiful care resulted in their rejections!
Finally, the court hearing yesterday!
The judge has decided to reward us 50% of the package cost and quite a substantial sum as a compensation for our distress.
Plus, the stubborn "family-run-proud-providers-of-exceptional-experience" would have to pay the court expenses and even my train fare of £83.10!
The representative tried in vain to twist my words and facts, and even questioned my train fare! :)
Just as well, huh?
So, I would be very careful, guys: read the 1* reviews and don't be satisfied by the 5*s. Or, simply, go for the well established and renowned tour operators.

1 mai 2025
Avis spontané
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Réponse de Tropical Sky

While we generally avoid discussing legal matters in public forums, we feel it's important to clarify certain facts in response to misleading comments and reviews.

Tropical Sky has built a strong reputation over the past 20 years for delivering high-quality holidays and providing fair, timely responses to genuine customer issues.
In this case, we advised against travel to your chosen hotel due to the resort’s imminent closure, and alternative arrangements were offered. Despite clear communication, you ignored our advice. Allegations that we failed in our duty of care were rejected by the Judge. The matter was resolved through the appropriate legal process, resulting in a significantly lower award than you originally sought. We welcomed the court’s decision and are satisfied with the outcome.

We remain committed to delivering exceptional travel experiences, as reflected in the positive feedback from thousands of customers who continue to trust us with their holidays.

We wish you all the best in securing your future holidays elsewhere.

Noté 5 sur 5 étoiles

Another great holiday with Tropical…

Another great holiday with Tropical Sky. This was our second trip through TS and it exceeded all our expectations. Even with a change of flight provider, all ran smoothly with great service from TS throughout. We were so pleased with the hotel and the private transfers were an incredible addition when traveling with children! Thank you and we look forward to booking soon for next year!

7 avril 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for sharing your wonderful experience with us! We're delighted to hear that your second holiday with Tropical Sky exceeded all your expectations.
It's particularly rewarding to know that the hotel met your needs and that the private transfers made travelling with your children so much more convenient. These details matter tremendously, and we're pleased they enhanced your family holiday.
Your continued trust in Tropical Sky means the world to us, and we're already looking forward to helping you plan next year's getaway! Best Wishes from all at Tropical Sky.

Noté 5 sur 5 étoiles

Recent tour of India

Heartfelt thanks to Kevin Ryan at Tropical Sky for organising our recent trip to the Golden Triangle and Varanasi .
Couldn't have been better , Kevin was professional , honest and very knowledgeable.A great asset to your company.
Once again thanks for a truly unforgettable journey.

15 mars 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your wonderful feedback about your Golden Triangle and Varanasi journey! We're delighted to hear that your experience was truly unforgettable.
I will share your kind words with Kevin Ryan. His professionalism, honesty, and extensive knowledge are indeed qualities we greatly value, and it's rewarding to know that his expertise helped create such a memorable trip for you.
We appreciate you taking the time to recognise Kevin's exceptional service and look forward to helping you plan your next adventure with Tropical Sky!

Noté 5 sur 5 étoiles

Excellent Advice and Service for Booking Our Holiday …

My wife and I had an excellent holiday in January when we spent two weeks at the Cinnamon Bey in Sri Lanka. We have been to Sri Lanka before but this is the first time we booked through Tropical Sky. The price was competitive and the service we had from Paula Yates was excellent. Paula arranged the whole holiday including the airport lounge and transfers in Sri Lanka. Everything went seamlessly and we had a wonderful holiday. We both enjoyed the whole experience so much that we have booked to go again next January again through Paula at Tropical Sky. Again Paula was excellent and has arranged everything for us again exactly how we want it, and again the price was competitive. We will continue to use Tropical Sky in the future as their service has been great.

25 avril 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your wonderful 5 star review of your Sri Lanka holiday! We're delighted that Paula provided excellent service with your Cinnamon Bey booking and that everything went seamlessly.
It's the ultimate compliment that you've already booked with us again for next January. Paula sends her thanks and looks forward to arranging another perfect getaway for you.
We greatly appreciate your trust in Tropical Sky and look forward to serving you for many holidays to come! Best Wishes.

Noté 5 sur 5 étoiles

Always use TropicalSky!!!

Always use TropicalSky, amazing company, all your travel needs in once place.

1 avril 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your wonderful 5 star review! We're thrilled you enjoyed another experience with Tropical Sky. We pride ourselves on being your one-stop travel solution and look forward to helping you plans and book your next holiday soon.

Noté 5 sur 5 étoiles

I LOVE this team

I LOVE this team. Sejal Rajah was the amazing woman who I was lucky enough to book my vacation with. Amazing service, and she made me feel like I was truly important and cared for. Booking vacations stresses me, and she took my stress away. I am so happy!

5 avril 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your wonderful 5 star feedback! We’re thrilled to hear about your exceptional experience with Sejal from our team. It’s exactly our goal to make holiday planning stress-free and enjoyable. Sejal will be delighted to know how valued she made you feel. We appreciate your kind words and look forward to helping with your future travel plans.​​​​​​​​​​​​​​​​

Noté 5 sur 5 étoiles

A perfectly perfect wedding

It is almost impossible to say how perfect our wedding arranged with Tropical Sky and held at Galley Bay Antigua was. From the very moment it was organised to the moment we arrived home every was totally perfect.

28 mars 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your wonderful 5 star review! We're thrilled your Galley Bay wedding in Antigua was absolutely perfect from planning through to your return home. Creating flawless destination wedding experiences is what we strive for at Tropical Sky, and we're honoured to have been part of your special day. Wishing you both a lifetime of happiness together!

Noté 5 sur 5 étoiles

Excellent experience

Great experience with Tropical sky and specifically Paula. We booked our wedding and holiday/honeymoon with them to Sri Lanka at the Thaala Bentota resort. The planning and communication was exceptional. Everything ran smoothly from the advice they gave regarding the wedding documentation we needed in order to get married legally in Sri Lanka, the details provided of the type of wedding packages available to us and the transfers etc. We had a fantastic Wedding and honeymoon at Thaala Bentota in Sri lanka. The hotel was lovely, all the staff were amazing, particularly the events managers, the wedding day itself was perfect. Thank you so much Tropical Sky for arranging a wonderful trip to Sri Lanka.

23 mars 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your glowing 5 star review of your wedding and honeymoon experience with us! We're absolutely thrilled that Paula and the Tropical Sky team were able to provide such exceptional service throughout your special journey to Sri Lanka.
Creating memorable experiences is something we take great pride in, and it's feedback like yours that makes our work so rewarding.
Thank you for trusting Tropical Sky with such an important chapter in your lives. We wish you both a lifetime of happiness together and hope to assist you with future adventures when the time comes!

Noté 5 sur 5 étoiles

A wonderful Caribbean Holiday

Helpful informative staff who steered us in the direction we wanted for a fabulous holiday in Antigua. The Cocobay Resort was all we hoped for, stylish, on beautful Ffryes Beach with great food and service. We would definitely go there again if we revisit Antigua. The Caribbean side of the island is very much nicer than the Atlantic side, with lush rainforest and a calm sea (or at least it was when we were there!) We will use Tropical Sky when we book our next treat as they were totally reliable.

25 mars 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your wonderful 5 star review. We're delighted that our staff were able to help guide you towards the perfect Antigua getaway. We agree Cocobay Resort truly is a gem! We're honoured that you found Tropical Sky to be completely reliable and that you'll consider us for your next holiday. It's feedback like yours that motivates us to continue providing exceptional service.
Whenever you're ready to plan your next tropical escape, we'll be here to help make it another memorable experience!

Noté 5 sur 5 étoiles

Efficient Professional Service from Katie Guy

Just returned from a fantastic holiday to the Maldives which was arranged by Katie Guy who was extremely efficient, professional and friendly and I look forward to booking my next holiday with her very soon.
Thankyou Katie and Tropical Sky for great communication and support.

13 mars 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your 5 star review. We're delighted to hear that you had a fantastic time and that Katie was able to provide the level of service you deserve.
Katie takes great pride in being efficient, professional, and friendly with all our clients. I will pass on your compliments to her as it's feedback like yours that makes our work so rewarding.
We're equally excited about helping you plan your next holiday adventure whenever you're ready.
Thank you again for choosing us, and we look forward to working with you soon! Best wishes Tropical Sky.

Noté 5 sur 5 étoiles

The best travel company to work with

I have used Tropical Sky for a number of holidays now, predominantly to the Maldives, our most recent trip we worked with an advisor called Janet. I emailed Janet initially with a range of questions for the island we had in mind, including best dates to travel, taking into account the discounts being offered by the island, also the different packages and lastly the best airline to use regarding value for money. Without any prompting Janet reviewed all options for us, pricing different flights, different dates and different board packages helping us find the best option. All of the communication is greatly received by email and a follow up phone call before any money is paid to talk through the final booking is a lovely touch. I will continue to use this company for future bookings also.
Just for reference, booking through Tropical Sky also worked out cheaper than had we booked directly with the island and directly with the airline for flights.

4 avril 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your wonderful feedback about your experiences with Tropical Sky and particularly with Janet. We're thrilled to hear about the exceptional service you received during your recent Maldives trip planning.
We pride ourselves on our personalised approach, and it's wonderful to know that Janet thoroughly explored all options for you. Our email communication system paired with that personal phone call before booking is indeed designed to ensure you feel completely comfortable with your travel plans.
It's also fantastic to hear that booking through us provided better value than going directly through the resort and airline. We work hard to negotiate the best possible rates for our clients.
Your continued loyalty means the world to us, and we look forward to helping you plan many more memorable holidays in the future. Thank you for choosing Tropical Sky as your trusted travel partner!

Noté 5 sur 5 étoiles

Fantastic and stress free Holidays

In the last 7 months I have had the pleasure to use the services of both Tropical/Canada Sky and have had great service from the 2 tour advisers. I have nothing but praise for them both
In particular Sejal at tropical Sky had a very short time scale to organise a last minute trip to Victoria Falls and Chobe Natural Reserve and although a complex itinerary everything fell into place seamlessly. Great hotels and Game Lodge were recommended and we are considering a return trip in the dry season.
Well done to all at 'Sky'

11 mars 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your 5 star review and wonderful feedback.
We're delighted your holidays were "fantastic and stress free." I'll be sure to pass your kind words to Sejal, who always works hard to create seamless holidays for our valued customers.
When you're ready to plan that dry season return trip, we'd be honoured to help create another memorable adventure for you.
Thank you for choosing us for your travel needs. Your trust means everything to us.
Best wishes from everyone at Tropical and Canadian Sky.

Noté 5 sur 5 étoiles

Our S.E. Asia Adventure have recently returned from a trip to…

I have recently returned from a trip to Cambodia & Veitnam which was organised with Roisin Carbery. The trip was excellent in every sense mainly because of Roisin's expertise, knowledge of the places and attention to detail for us as individual travellers. She is a real asset to Tropical Sky and I will have no hesitation in booking future trips or in recommending Tropical Sky to others. Thank you for making our adventure seamless.

13 février 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your 5 star review.
We are delighted to hear that Roisin helped you plan a wonderful holiday to Cambodia and Vietnam. We will be sure to pass on your feedback to her. We really appreciate you recommending us to others and if you're not already following us, we'd love you to join other customers and share your experiences on Instagram and Facebook.
Best wishes from the Tropical Sky team.

Noté 5 sur 5 étoiles

Everything about this trip was AMAZING

Everything about this trip was AMAZING. It was booked relatively close to our leaving date so there was a lot of juggling with dates, hotels etc.

Our travel consultant Sejal had a wealth of knowledge of South Africa. She listened to what we wanted to do, what our budget was, the type of things we liked to experience. She then planned and tweaked the trip to ensure that our expectations were met.

We were blown away by the standard of the accommodation, the locations, the service of staff etc. Everything was well organised from the airport transfers, private vehicles from one hotel to another. Having all the travel documents meant that we could tweak the taxi pickups when we were away (which I personally found useful).

I hadn't used Tropical Sky before (always favoured Trailfinders for large trips) but I will definitely use them again for our next big trip. Plus I'll be telling friends about them too.

10 février 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your 5 star review. We're so glad Sejal helped plan your South African adventure. Her extensive knowledge and experience consistently leads to great experiences for our clients. We look forward to helping you plan and book your next holiday and thank you for recommending us. It means a lot! Best wishes.

Noté 5 sur 5 étoiles

Great choice ❤️🙌🏼

a wonderful company thanks to which we have wonderful experiences. Wonderful service with a sense of aesthetics and recognition of the client's needs, thank you Katarzyna Tryjankowska. We have great hope that we will experience many more vacations of a lifetime with you TropicalSky.

7 septembre 2024
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Réponse de Tropical Sky

Thank you for your 5 star review. We are delighted that you have experienced wonderful service from Katarzyna and the Tropical Sky team. We look forward to helping you plan and book your next trip!

Noté 5 sur 5 étoiles

December Wedding in Mauritius

We got married in Mauritius in December and booked the trip through Tropical Sky. The package included the services of a local rep who was able to help arrange the wedding license. There is a process to following that includes submitting the correct documentation in advance and then visiting the civil office and local registrar a few days before the ceremony. The rep was very knowledgeable and the trip to the civil office and registrar was included in the package. Tropical Sky has a dedicated wedding specialist who helped us through all stages and helped us get over some regulatory hurdles. We got married at the Zilwa Attiutude hotel who have a wedding team who sorted out all the local arrangements and ensured that we had a perfect wedding day.
All the staff at Tropical Sky were very helpful at all stages of the research and booking. Special thanks to Karen the wedding co-ordinator.

2 décembre 2024
Avis spontané
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Réponse de Tropical Sky

Thank you for your 5 star review. We are delighted to hear that your wedding in Mauritius was perfect and everything went to plan. We will pass on your lovely feedback to Karen. Best Wishes and Congratulations.

Noté 5 sur 5 étoiles

Second to none

This was a major trip for us after a very difficult year. Every element Alexandra suggested and arranged was simply amazing. The communication and support from day one was flawless. All 5 hotels were top drawer, the transport was there waiting and always friendly. Timings and the general itinerary were perfect, we can’t thank you enough and will now only use Tropical Sky for all of our breaks. Great service is rare these days and the team here went above and beyond at every turn.

13 janvier 2025
Avis spontané
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Réponse de Tropical Sky

Thank you for your 5 star review. We are delighted that you had a wonderful holiday after experiencing a difficult year (which we are sorry to learn about). We really appreciate such positive feedback and look forward to helping you plan and book your next trip! Best wishes.

Noté 3 sur 5 étoiles

Had to chase up a few items which were…

Had to chase up a few items which were incorrect but they were resolved. Went to Banff with West Jet probably would not go by them again not great departure and arrivals time and like other budget airlines plenty of extras especially on baggage. Hotel pick up and hotel accommodation great but that is the norm with Canada in my experience

18 janvier 2025
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Réponse de Tropical Sky

Thank you for sharing your feedback. We understand your concerns regarding the West jet departure and arrival times, and the additional fees associated with baggage on budget airlines. We are pleased that the hotel pick-up and accommodation met your expectations. Best wishes.

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