Started well, but went downhill. The cashback was great, but performance was subpar (card not working, login issues, statements missing, etc). But now they added a ton of fees like cross border fe... Voir plus
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Lisez les avis des autres
We opened a Jeeves account in mid-2021. Very good service by dedicated personal account managers. Monthly credit rebates which are generous All our global team have a Jeeves card for expenses... Voir plus
L'entreprise a répondu
Jeeves has been a seamless easy experience ever since we signed up to the corporate card for our business. It has a great platform which is easy to navigate, was demonstrated very well by our account... Voir plus
L'entreprise a répondu
Had some trouble during sign up but Dennis was a great support helping us navigate through it all If you're doing e commerce like us this card is key. 0% fx conversion fees + free cash... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Jeeves is a global finance platform offering corporate cards, bill payments, credit lines, and expense management all-in-one easy to use solution. Jeeves is trusted by thousands of businesses in Brazil, Canada, Colombia, Mexico, the EU, the UK, and the USA, and is backed by top investors including YC and CRV. Try us out at: www.tryjeeves.com
Coordonnées de contact
49 Greek Street, W1D 4EG, London, Royaume-Uni
- eu-support@tryjeeves.com
- www.tryjeeves.com
3,2
Moyen
104 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Malita was great
Malita was great ! She worked fast to get me an approval. Will definitely recommend to my other colleagues.
11 juillet 2022
Avis spontané
Réponse de Jeeves
Hello Quintolyn,
This is Dennis from Jeeves' Customer Experience team. 🦁
Our team truly loves working with Melita as well. It is amazing to hear you had such a good experience with her.
I have passed on your kind words.
Warm regards,
Dennis
Very Happy User
Jeeves has worked flawlessy so far throughout my use of it and the customer service is second to none !
7 juillet 2022
Avis spontané
Réponse de Jeeves
Hello Sam,
This is Dennis from Jeeves' Customer Experience team. 🦁
We truly appreciate you taking the time to share your experience with Jeeves.
We look forward to the opportunity of growing with your business. I have let the customer service team know your kind words.
Warm regards,
Dissapointed.
They used to be wonderful, but now I'm removing my 5-star review as their customer service basically disappeared and their user-friendliness is completely obliterated
4 juillet 2022
Avis spontané
Réponse de Jeeves
Hello Rebecca,
This is Dennis from Jeeves' Customer Experience team. 🦁
Leo, is a great representation of Jeeves. I have let him know you said this.
Warm regards,
Dennis
Whilst the system is good we are at the…
Whilst the system is good we are at the moment experiencing our second round of declines on all of our cards, (plenty of credit on the account).This means we have 10 employees that are having to use their own payment methods over the weekend.
No customer service on the weekend!
2 juillet 2022
Avis spontané
Réponse de Jeeves
Hello Steve,
This is Dennis from Jeeves' Customer Experience team.
We truly appreciate you taking the time to share this feedback on our cards. I would like to let you know that I have passed on your review to our product team.
If you would like to expand on this feedback or even share more with us please feel free to reach out to us at hello@tryjeeves.com with the subject "Trustpilot Review". This will allow us to look further into your situation.
Again, thank you for taking the time to share your thoughts.
Getting started with Jeeves was super…
Getting started with Jeeves was super easy. Just got approved and looking forward to building a great relationship with them as we build our company to the next level.
Dylan - Affiliate Nation
23 juin 2022
Avis spontané
Réponse de Jeeves
Hello Dylan,
Welcome to Jeeves! 🦁
We look forward to the opportunity of growing with your business.
So far so good
So far so good. Just got approved for a credit card. Would love if this could be the sole card for my business.
16 juin 2022
Avis spontané
Réponse de Jeeves
Hello AL,
This is Dennis from Jeeves' Customer Experience team. 🦁
We truly appreciate you taking the time to share your experience with us.
We look forward to the opportunity of growing with your business.
Warm regards,
no customer service
I reached out to the company twice to see if their credit card offering could be a good fit for my growing company. After an enormously frustrating chat with a poorly trained sales rep, I sent the company an email. I never received a response.
15 juin 2022
Avis spontané
Réponse de Jeeves
Hello SR,
This is Dennis from Jeeves' Customer Experience team.
We truly appreciate you taking the time to share this feedback on our onboarding processes. I would like to let you know that I have passed on your review to our sales team.
If you would like to expand on this feedback or even share more with us please feel free to reach out to us at hello@tryjeeves.com with the subject "Trustpilot Review". This will allow us to look further into your situation.
Again, thank you for your time.
Not reliable
Unknown service disruptions every few months. You can't rely on this card if you need to make important charges.
7 juin 2022
Avis spontané
Réponse de Jeeves
Hello Jane,
This is Dennis from Jeeves' Customer Experience team.
We truly appreciate you taking the time to share this feedback on our cards. I would like to let you know that I have passed on your review to our product team.
If you would like to expand on this feedback or even share more with us please feel free to reach out to us at hello@tryjeeves.com with the subject "Trustpilot Review". This will allow us to look further into your situation.
Again, thank you for your time.
Great company to deal with
Great company to deal with! Excellent from inbound team to client management. Very impressed how easy set up was with a specialist helping us every step of the way. Nice to have direct email contact. Of course the cashback is the real winner, seeing money back in our account compared to one of the big banks is a real win!
6 juin 2022
Avis spontané
Réponse de Jeeves
Hello James,
This is Dennis from Jeeves' Customer Experience team. 🦁
We truly appreciate you taking the time to share your experience with Jeeves.
We look forward to the opportunity of growing with your business.
Warm regards,
The system they have created is…
The system they have created is wonderful . But the most important thing is professional and immediate asistance they offer . The best 🔝e Sam
2 juin 2022
Avis spontané
Réponse de Jeeves
Thank you Dritan,
For taking the time to share this amazing feedback.
I have let sam know about your compliment.
We look forward to working with your business.
Quick & Easy Financial Services
I need to say first i was skeptical about the services sounded to good be true, but after working now with jeeves for a while i need to say its even better than expected and our account manager sam is just so helpful and quick to answer any of our questions!
Thank you again jeeves and looking forward to get more business with you done!
1 juin 2022
Avis spontané
Réponse de Jeeves
Hello Jeremy,
This is Dennis from Jeeves' Customer Experience team. 🦁
It is amazing to hear how a skeptic has become a believer.😇
We truly appreciate you taking the time to share about your experience with Jeeves.
I have let Sam know about your comment.
We look forward to the opportunity of growing with your business.
Warm regards,
Excellent corporate card
Excellent corporate card with good online / app services and cash back opportunity.
1 juin 2022
Avis spontané
Réponse de Jeeves
Hello Jeremy,
This is Dennis from Jeeves' Customer Experience team. 🦁
We truly appreciate you taking the time to share your experience with Jeeves.
We look forward to the opportunity of growing with your business.
Warm regards,
Melita is the BEST!
I am so grateful for this company Jeeves. They were able to get my business a line of credit. My rep Melita was very amazing and she provided excellent customer service. The onboarding process was very smooth and simple. I got an approval for my business within less than 24 hours. I highly recommend Jeeves. I look forward to my future growth with this company.
25 mai 2022
Avis spontané
Réponse de Jeeves
Hello Johnny,
This is Dennis from Jeeves' Customer Experience team. We are in full agreement, Melita is the best. It is great to hear about the amazing service she is providing.
Thank you for sharing this feedback! I have passed on your kind words.
Very easy on-boarding
We have just setup Jeeves for our company. I have to say that in my 40 years in building businesses this has been the easiest company card on-boarding I have ever experienced...by a mile!
24 mai 2022
Avis spontané
Réponse de Jeeves
Hello MH,
This is Dennis from Jeeves' Customer Experience team 🦁.
We truly appreciate your high praise. We look forward to working with your business.
Easy on-boarding process, great communication
Easy on-boarding process, although it took a bit of time to get my company approved for the business account. Great communication and customer service. Love their app and web portal! Very excited to start working with this company.
24 mai 2022
Avis spontané
Réponse de Jeeves
Hello Viktorija,
This is Dennis from Jeeves' Customer Experience team.
We truly appreciate you taking the time to share this feedback on your sign up experience. I would like to let you know that I have passed on your review to our Go to Market team.
If you would like to expand on this feedback or even share more with us please feel free to reach out to us at hello@tryjeeves.com with the subject "Trustpilot Review". This will allow us to look further into your situation.
Warm regards,
Dennis
Going very well
Just started working with Jeeves, so far we very impressed. We've needed some help along the way and found the Jeeves team always available and ready to help.
19 mai 2022
Avis spontané
Réponse de Jeeves
Hello Earl,
This is Dennis from Jeeves' Customer Experience team.
We truly appreciate you taking the time to share about your experience with Jeeves. I have passed on your positive feedback to our UK team.
Thank you for being part of Jeeves, we look forward to growing together with your company.
Jeeves is the Future of Business Credit Cards
We own a group 6 companies in Canada and we have been using the Jeeves system across all companies since December 2021. Without question, Jeeves is defining the future of business credit cards and has developed an exceptional product that has greatly assisted the financial operations of each of our entities.
The positive attributes of Jeeves are as follows:
1) A simple and efficient approval process
2) An exceptional team of customer support personnel who are extremely responsive and reachable
3) Established credit limits right sized for our each of our businesses
4) Multi-currency capability which streamlines payments and currency tracking for CDN and USD vendors
5) A virtual CC creation capability that is at the hands of our businesses allowing for virtual cards and business established credit limits to specific vendors
6) Industry leading dashboards and digital tools for management of transactions, reconciliation, card creation and many other functions
7) Industry leading incentive programs for card utilization
We highly recommend Jeeves for any qualifying businesses which makes credit card payments to Vendors. We look forward to seeing additional tools and programs that an innovative company like Jeeves will launch.
1 mai 2022
Avis spontané
Réponse de Jeeves
Hello Stephen,
This is Dennis from Jeeves' Customer Experience team 🦁.
We truly appreciate you taking the time to share about your experience with Jeeves. It is a pleasure working with you and your company.
We have had great time working with our…
We have had great time working with our US Account Manager, he has been very proactive with resolving our issues, Kudos to that.
It seems like there are alot of internal procesess which Jeeves need to work on, the internal teams don't seem to be communicating with each other which sometimes makes it pretty frustrating.
27 avril 2022
Avis spontané
Réponse de Jeeves
Hello Alex,
This is Dennis from Jeeves' Customer Experience team 🦁.
We truly appreciate you taking the time to share this feedback. It is good to hear that you have had a positive experience with your account manager.
I would like to share your feedback about internal communication with the appropriate teams. So if you would like to expand on this or even share more with us please feel free to reach out to us at hello@tryjeeves.com with the subject "Alex Trustpilot Review". The extra context will allow us to look further into your situation and make changes where appropriate.
Thank you for your time,
Dennis
Great company for foreigner business owners
So far, so good. I see a couple of people complaining about registration requirements. I have to say, I tried to apply once and they never reached back. Now they approved our company and everything is okay. They hold on to what they say in the Marketing and the dashboard is seamless. Easy to use.
29 mars 2022
Avis spontané
Réponse de Jeeves
Hello Sanita,
This is Dennis from Jeeves' Customer Experience team 🦁.
We truly appreciate you taking the time to share about your experience with Jeeves.
We are happy you are part of the Jeeves network.
Warm regards,
Dennis
Excellent corporate credit card
We opened a Jeeves account in mid-2021.
Very good service by dedicated personal account managers.
Monthly credit rebates which are generous
All our global team have a Jeeves card for expenses and the Jeeves app tracks the expenses easily with receipt/invoice uploads per user.
Definitely the best corporate credit card I’ve come across.
16 février 2022
Avis spontané
Réponse de Jeeves
Hello ,
This is Dennis from Jeeves' Customer Experience team 🦁.
We truly appreciate you taking the time to share about your experience with Jeeves.
It is an honour to be able to work with your company.
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