I'm in applause. Genuinely this service was amazing. I've regularly bought items from here in bulk and it's been critical for alot of things and they've never failed me until recently but the... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I really love the TTS Rainbow Toddler Crawl Tunnel! It’s nice and wide, with beautiful bright colours, and my little boy absolutely loves it. The only downside is that the soft mat inside tends to mov... Voir plus
L'entreprise a répondu
My address wasn't printed correctly, and the parcel was lost. It took the postal service a week to find it. TTS customer service helped locate it, but it took several emails to get the final proof of... Voir plus
L'entreprise a répondu
Brilliant experience. I ordered Friday, then incorrectly read something about despatch dates so cancelled the order over the weekend. They rang Monday morning to say it was fine to cancel but they wan... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de fournitures scolaires et matériel pédagogique pour enseignants
- aussi dans
- Boutique de loisirs créatifs
- École maternelle
- École primaire
- Magasin d'instruments de musique
- Magasin de meubles pour enfants
Écrit par l'entreprise
With a range of more than 18,000 educational resources and school supplies, our aim is to give every child, every day, a reason to love learning! Quality and innovation is at the heart of everything we do, so you know you are always getting the best resources for the best price. From Early Years to Primary, and from Secondary to SEN, discover everything you need and more at TTS.
Quality and innovation is at the heart of everything we do!
Écrit par l'entreprise
- Helping you to keep children safe
- A team of brilliant individuals are dedicated to ensure that all of our resources (over 18,000...) satisfy every piece of relevant EU safety legislation. They check each item is of the highest quality to withstand your bustling learning environments. You know you can get everything you need from us, with our promise to help keep your children safe.
- A culture of ideas
- Like young children, there are no limits to our imagination. We are fortunate to meet many inspiring and creative people through our travels and it is their inspiration, expertise, ideas, support and encouragement (along with the children who are our chief testers!) that have enabled us to develop a culture of ideas that never stands still.
Our promise to you
Price Match Promise
You'll never pay more from TTS, we promise!
Coordonnées de contact
Building 1, Heyworth Road, NG15 6XJ, Hucknall, Royaume-Uni
- 0800 138 1370
- sales@tts-group.co.uk
- www.tts-group.co.uk
4,1
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Appauling
This company took money for an item that said it would be 6weeks for delivery. I waited 12 weeks with no update, then when I emailed I was told I would have the item by mid March. Now at the end of March I call as I have had NO communication. It will be another 6 weeks. However the website says 2 weeks! Do not give your money to them especially if you are a school!
26 mars 2026
Avis spontané
Réponse de TTS Group
Good afternoon,
I'm sorry to hear of your dissatisfaction with your order. I have requested your information to investigate this for you.
Kind regards- Customer service.
So professional and quick
19 mars 2026
Réponse de TTS Group
Good morning, Ingrid,
Thank you for your fabulous review. We are so happy to hear you have found everything to be of a professional manner and to be prompt.
Kind regards- Customer service.
Good experience
Order acknowledged & delivered in good time, well packaged. Goods as expected and happy with all products.
Will definitely use TTS again.
16 mars 2026
Réponse de TTS Group
Good morning, Ardross Primary School,
Thank you for taking the time out of your day to leave this review for us. We are so glad to hear that you have had a prompt delivery and you are happy with the service you have received.
Kind regards,
May- Customer service.
Delivery times
Ordered an item which said 3-4 weeks delivery on website.
They are now saying 8 weeks delivery.
23 mars 2026
Avis spontané
Réponse de TTS Group
Good morning, Donna,
I'm sorry to hear about your dissatisfaction with your delivery time. I have requested your information so I can contact you in regards to this issue.
Kind regards- Customer service.
Just what we wanted
Just what we wanted. Arrived as stated. My granddaughter is delighted.
14 mars 2026
Réponse de TTS Group
Good morning, Willow,
Thank you for taking the time out of your day to leave us this review. We are so happy to hear that you have received everything in a prompt manner.
Kind regards,
May- Customer service.
Sent us someone else's order
Sent us someone else's order, they have no idea who has ours, my items are now out of stock and they aren't keen to help or contact me even though the items are packaged up somewhere.
4 mars 2026
Réponse de TTS Group
Good morning, Margaret,
I'm sorry to hear about your dissatisfaction with the service. I will be in contact with you in regards to this query as I can see a collection has been completed.
Kind regards- Customer service.
Good coms quick delivery
Good coms quick delivery, slightly more expensive than elsewhere - but TTS had the items when nowhere else did.
9 mars 2026
Réponse de TTS Group
Good afternoon, Karen,
Thank you for taking time out of your day to leave us this review for us. I'm sorry to hear about your dissatisfaction with the cost, we are happy to hear that you found items easily.
Kind regards,
May- Customer service.
Great products at good prices
Great products at good prices, delivered on time and with care.
16 mars 2026
Réponse de TTS Group
Good afternoon, Georgina,
We are very happy to hear that you have had a positive experience with TTS. Thank you for sharing these kind words with us at this time.
Kind regards,
May- Customer service.
Fantastic selection of resources
Fantastic selection of resources, the guess the number game is really popular! Delivery was faster than expected too.
3 février 2026
Réponse de TTS Group
Good morning, Adam,
Thank you for taking the time out of your day to leave us this review. We are so glad to hear you are happy with the selection of items we have and the prompt delivery.
Kind regards,
May- Customer service.
Excellent Customer Service provided by…
Excellent Customer Service provided by Suraj who eloquently explained why I couldn't apply a discount code to my shopping basket. He was patient, thorough and thoughtful in his responses and answered my queries very timely.
12 mars 2026
Avis spontané
Réponse de TTS Group
Good afternoon, Kate,
Thank you for taking the time out of your day to leave us this review. We are thrilled to hear that Suraj has promptly and effectively dealt with your query. Thank you for choosing TTS!
Kind regards,
May- Customer service.
Réponse de TTS Group
Good morning, Nicola,
Thank you for taking the time out of your day to leave this review for TTS. We are glad to hear that you have had a prompt delivery and you found ordering to be of ease.
Kind regards- Customer service.
Easy to use website
Easy to use website, reasonable pricing and quick delivery. Highly recommend
25 février 2026
Réponse de TTS Group
Good morning, T Rigby,
Thank you for taking the time out of your day to leave us this wonderful review. We are so happy to hear you have found multiple areas of our service to be satisfactory.
Kind regards,
May- Customer service.
Réponse de TTS Group
Good morning, Jemma,
Thank you for taking the time out of your day to leave us this review. We are so happy to hear that you have received your order in a prompt manner.
Kind regards,
May- Customer service.
Fab Colours!
Display board paper in pastel colours - genius. It's so much more appealing to our students in these cool, softer shades.
23 février 2026
Réponse de TTS Group
Good morning, Caroline,
Thank you for taking time out of your day to leave us this wonderful review. We are so happy to hear that you are happy with the colouring of the display board.
Kind regards,
May- Customer service.
Appalling service!
Appalling service!
Last academic year, we had to complain about the delay in items arriving.
In 2023, the items didn't even arrive!
We placed an order in October 2025 and had a due date of 28th November 2025. Three emails have told us the item is delayed. Now we're told due date is March 2026. Yes that is 4 months.
Disgusting!
22 février 2026
Avis spontané
Réponse de TTS Group
Good morning, Mrs Setto,
I'm sorry to hear about your dissatisfaction with your order. I will be in contact with you in regards to this review.
Kind regards- Customer service.
Always a good product but deliver is…
Always a good product but deliver is terrible , and can’t ring customer service and 2 days to reply. Sadly testing my customer loyalty
6 février 2026
Avis spontané
Réponse de TTS Group
Dear David
Thank you for your review. In order to help us understand your journey, I've asked for some additional information. please can you respond to the request so that we can look into your comments.
Thank you,
Kind regards,
Priv - Customer Services
Order not received and lied to about delivery!
I placed an order for a Kiddiwash unit on 10th January. When ordering, it said that delivery would be 7-10 working days.
I received no tracking information or updates about my delivery, and after 2 weeks had passed, I contacted customer service to request an update. I was advised that the Kiddiwash would be despatched directly from the supplier on 13th Feb.
However I received an email from the supplier yesterday asking if I would like to purchase directly through them. I was confused as to why I was receiving this email, and they responded saying that they are no longer able to accept orders from TTS, and haven't since November! They advised that they have had issues with TTS that they have been trying to resolve for some time with no luck!
I was shocked to read this, and also shocked that TTS still took my order and my money (over £200!) when they must be fully aware that it wouldn't be fulfilled! And also I have clearly been lied to when I asked for the update and was advised it would be shipped on 13th Feb. I have emailed them explaining everything above and asked for a full refund - so that I can then order directly from the supplier. I am yet to receive a response. Extremely disappointed with their service to say the least! I would just like my money back so that I can order elsewhere.
10 février 2026
Avis spontané
Réponse de TTS Group
Hello, Kristle,
Thank you for your taking the time to leave a review. I am extremely sorry to hear of your recent experience with us. I can confirm that the due dates provided to you, were estimated due dates that we were provided. As a result of feedback, we have since made a decision to not continue trading with this supplier and to cancel all outstanding orders. Please can you provide your order number directly to enable me to ensure that a refund is issued to you today.
Kind regards,
Gemma- Customer service manager.
Réponse de TTS Group
Good morning, Sharron,
Thank you for sharing your thoughts on your experience with TTS. We are happy to hear that you have received a good quality product and enjoy using it.
Kind regards,
May- Customer service.
I bought this sensory tent for my two…
I bought this sensory tent for my two autistic boys and the delivery was super fast, and putting it together was really easy. My boys love it
27 janvier 2026
Réponse de TTS Group
Good morning, Katie,
Thank you for taking time out of your day to leave us this wonderful 5 star review. We are so glad to hear that you have received your order in a prompt time and have assembled the tent with ease.
Kind regards,
May- Customer service.
Excellent service
Excellent service, communication with a very quick delivery.
Thank you!
30 janvier 2026
Réponse de TTS Group
Good afternoon, Stephen,
Thank you for taking the time out of your day to leave us this positive review. We are thrilled to hear you have received good service with us and you received a prompt delivery.
Kind regards,
May- Customer service.
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