Two Fifteen - UK Print On Demand Avis 

I ordered 2 t-shirts, but I only received one. On top of that, it has a printing defect — a big white stain right in the center of the print.

We planned to integrate them into our website for DTC.
Placed a sample order of 4 items, but I had an issue with 2 of them that need resolving. I have emailed them 4 times and used their website custom contact form over the past 3 weeks, and not had a single response. I had some communication with them before placing the order and they were very very slow to respond. Definitely won't be looking to integrate them into my business or use them in the future.

Designs have been printed in the wrong area of the t-shirt (centered, rather than across the chest).

I've emailed them and had no response. I've now had to give my customers, who are still few and far between, full refunds. It's not a good look for my business.

Now looking for a new POD supplier.

DO NOT USE THIS COMPANY
Placed order on 22nd May with 7-10 day delivery. 14 days later it still didn't show as being at printing stage so emailed the company for an update. No reply.
Over the next week I sent 7 emails and submitted 4 enquiry forms - ZERO replies.
Tried to phone the company and both numbers are out of service.
Ended up doing a chargeback on my card to get the money refunded.
These were samples for a business and we had spent a considerable time setting up sample products and integrating the twofifteen system into our website. Now we are back to square one and setting up with another supplier.
I don't have an issue with orders being delayed or even unavailable but I cannot work with a company that doesn't reply to any form of communication. Be warned!

Complete radio silence, terrible quality, and non-existent customer support!

Avoid this company if you value your business. I ordered product samples from Two Fifteen, and the experience has been an absolute disaster from start to finish.

Zero Communication: I tried reaching out multiple times after placing my order to check the status, but received absolutely no response.

Broken System: Their "Help Centre" is a complete joke—every single page leads to a "Not Found" error. Their online enquiry form is equally useless, as they simply ignore it.

Appalling Quality: When the items finally arrived, they were defective and completely unsellable. The mug print had severe ink bleeding/yellow fringing, and the tote bag arrived with visible heat press scorch burns.

No Response to Complaints: I immediately sent an email with photos to complain about the quality issues. Once again, complete radio silence.

Because they have completely broken their credibility and refused to respond to any emails, I have now officially disconnected my shop from their service and started a formal payment dispute with my bank to get my money back. >
Save your time, your money, and your mental health—go with a reputable POD supplier instead.

P.S. Don't be fooled by their sudden influx of 5-star reviews either—I have already reported their highly suspicious and obviously fabricated review patterns to Trustpilot's compliance team. Pure dodgy business.

I have just recently signed up with this company and placed 3 orders. A week later and there's no progress with them no response using online enquiry or by emailing. Looks like I need to use a different supplier and submit a section 25 claim. Doesn't look good for my newly set up POD business grrr

I always use Two Fifteen for their mirrors and posters. My customers love the quality and the turnaround is super fast!

Fast and efficient service -- always zero complaints about this company.

Print quality is always great & fast. But latest order had 2 incorrect items - human error and no big deal, which they could easily rectify. However after 2 weeks of emails I've had no response & the only available phone number doesn't work. I'm now faced with refunding my customer. They need to do better on their communication.

Edit- Three weeks and no contact. I now need to find a new supplier as I'll never order from them again.

Highly recommended, fast delivery, great quality clothing and very simple to use customisation tools.

Already amazing and quality, my go to

I could not gain contant after trying every possible measure (including sending a special delivery letter). I then sent a FIVE STAR review politely requesting to gain contact, which is necessary for my to start up with these guys.
It's a shame because they're quality control is great and speed of service is fast.
215 deleted the review and still didn't reach out to me.
I personally cannot trust this business to help me start a brand with this poor level of customer service.

Ordered a number of t shirts and hoodies, all great quality.
Only ever had 1 small issue with an order which customer service fixed promptly and professionally.
Definitely recommend!

Once again my order was dealt with quickly without any fuss. Very impressed with the speed of dispatch.
Good quality mugs as always, and based on my experience I would recommend 215 to anyone doing print on demand.

Fast service, excellent print and good quality products, bearing this in mind we will use Two Fifteen as our main POD company.

Ordered sample products from TwoFifteen to test them as a potential long-term POD partner for my brand, but the experience has been disappointing.

The main issue was logo placement. Both the baselayer and tech tee arrived with the logo positioned significantly lower than shown in the mock-ups (around 3–3.5 inches from the neckline instead of upper centre chest).

There were also quality issues:

- Garments arrived without labels, with one appearing to have the label cut out
- The water bottle print had visible ink residue and speckling around the logo

I documented everything clearly and sent a detailed email with a PDF showing the discrepancies. After multiple follow-ups over several days, I’ve received no response.

As this was a test order before committing to ongoing use, this doesn’t give confidence in consistency, quality control, or customer support.

Unfortunately, based on this experience, I wouldn’t feel comfortable scaling a brand with this supplier.

Super quick delivery, really happy with item

Absolutely brilliant company. I have ordered with these guys for a few years now.
The best quality service from start to finish.
Nothing is any trouble and are always quick to respond to queries if needed.

Fast printing, high quality products.

Not looking to leave a bad review, looking to get a response from the company to a quality issue.
I’ve received an order where 2 out of 5 garments arrived with print defects, including missing letters. I’ve emailed support multiple times but haven’t had any reply. These items are needed for an upcoming photoshoot, so the delay is causing real problems for my brand.
What’s most concerning is that these faulty prints passed QC. If they had gone directly to a customer, it would have reflected badly on my business.
I’m hoping posting here will finally prompt a response, as I need the two defective garments reprinted urgently.
I have tried calling a number I found online but it is no longer valid,