T W White & Sons Avis 

My brother and I were looking for an Approved Used car after I had just passed my driving test. Before visiting TW White & Sons in Orpington, we had been to another dealership and looked at a few cars, but none of them felt quite right.

When we arrived at TW White & Sons, we met Simon from the sales team. He was friendly, welcoming and never once made us feel under pressure. Initially, he showed my brother a car that suited what he was looking for, and Simon made the whole buying process smooth by helping with all the paperwork and documentation. My brother was delighted with his new car.

At the time, they didn’t have a car that matched exactly what I wanted, but Simon told me there was one at another branch that met my criteria and offered to have it brought over for me to view. The very next day, he had arranged for the car to be transferred.

What impressed us most was Simon’s honesty. Before I even drove the car, he explained that it had an issue where it was pulling slightly to the right under braking. His transparency gave us confidence because he wasn’t trying to hide anything. I took it for a test drive, loved the car, and decided to buy it. Simon promised the issue would be fully resolved before handover, and he kept his word. The car was repaired, prepared to a very high standard, and he even filled the fuel tank before I collected it, which was a lovely surprise.

Both my brother and I ended up driving away in our dream cars, and we genuinely feel we made the right choice by buying from TW White & Sons. Simon was professional, honest, knowledgeable and never pushy, which made the whole experience enjoyable from start to finish.

The Approved Used vehicles are presented in excellent condition, and the team clearly goes above and beyond to provide outstanding customer service.

We would highly recommend TW White & Sons in Orpington to anyone looking for a quality used car and a dealership you can genuinely trust. Thank you, Simon, for making our first car-buying experience such a positive one!

Great service, friendly and informative 😊

friendly and knowledgeable staff. Use of hire car

They answer the phone, are polite and helpful, and do what they say they will. What’s not to like!

These guys went above and beyond. Due to factors beyond anyone’s control the delay for my new car was shortened to the earliest time possible.

Above and beyond. Literally. The staff at Mazda on my behalf dealt with fords, at times motability and obviously myself. Absolute professionalism. A big thanks to rob and Christian . Ty mazda

The purchase of my used Mazda was seamless from start to finish. The guys at TW White were very accommodating as they saved me a trip to Orpington by bringing the car to Bookham to view.
It was beautifully prepared with a service, mot and warranty for a year of worry free motoring. Special thanks to Aaron Clarke for the keeping me informed throughout the sale.

A first class dealership, sales rep was a pleasure to deal with, answered all my queries. I have purchased many cars in the past and found this company I would put at the top of the list. Well done to all concerned.

I have been a customer for 12 years, buying and having serviced three MX5s. Every experience with T W White has been perfect - I can't say that about anything else in my life. If ever there is a vacancy for the post of "Supreme Being" or "Ruler of the World", I hope Service Manager, Louise Brake applies. She would do a much better job and life would be perfect. Thank you!

Good and efficient service and the car was ready in time.

Good. Poor booking arrangements with an assistant who didn’t seem very au fait with what was required.
Service carried out well except as usual tyres had not been pumped to correct pressures; and I had to take car the following day to local garage to fix an apparent leak.

Always very helpful and great customer service. They arranged to collect my car and return it and kept me informed when they were due to arrive. Very polite and friendly staff.

From the moment we walked into T W White & Sons, we felt looked after.

We bought a one-year-old Mazda CX-30, and the level of service was outstanding. Before collection, the car had been professionally resprayed where needed, beautifully valeted, and even came with new mats and key rings. The attention to detail was fantastic.

Aaron was brilliant throughout the whole process. He has a wealth of knowledge, was incredibly patient, and answered all of our questions without ever making us feel like we were asking too much. His friendly, approachable manner made buying the car a genuinely enjoyable experience, and he’s a real credit to the company.

We drove away with a beautiful car and huge smiles on our faces. If you’re looking for honest, professional service with people who genuinely care about their customers, we couldn’t recommend T W White & Sons highly enough. Thank you for making our experience such a positive one!

Salesmen is very polite and explaining everything about the car very patient.

The salesperson I had was absolutely delightful, helpful and accommodating.

Very friendly and easy Costumer service

I couldn't fault this company at all, from start to finish they explained everything to me in detail, the particular car spec and colour that I wanted, they were able to get for me and at a very reasonable price.

Service dealt with efficiently and promptly - thank you.

Great service, helpful staff.

Professionals

Great customer service.