My experience is limited to the Orpington Branch and I can say that I have always received an absolutely brilliant service. Both Humair and Simon have been fantastic and so helpful to me. I’m on m... Voir plus
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Usually main dealers manage to do something annoying. As usual TW White (Mazda) did what was requested for the price agreed and I collected the car. The service reception Team are always friendly.
T W White is excellent. A small dealership operation, with an evident focus on delivering a great quality product in a very approachable and friendly way. I bought my new Mazda MX-5 from them in April... Voir plus
L'entreprise a répondu
Incredible service from the moment I called to the moment I collected my car. Delightful front of desk staff. They gave me a loan vehicle for the day and listened to what I needed. Mechanic call... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Coordonnées de contact
Barnett Wood Lane, KT22 7DG, Leatherhead, Royaume-Uni
- www.twwhiteandsons.co.uk
4,9
Excellent
339 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic
My experience is limited to the Orpington Branch and I can say that I have always received an absolutely brilliant service. Both Humair and Simon have been fantastic and so helpful to me. I’m on my third Mazda bought from them and I also arranged for a friend to make a purchase. I live in West Sussex, so not local but on each occasion they have delivered the car to me and driven my old one away. So simple and all the paperwork completed in the comfort of my own home. As you would expect, each car has been top quality.
Highly recommended.
20 mai 2026
Great service and friendly team
Usually main dealers manage to do something annoying. As usual TW White (Mazda) did what was requested for the price agreed and I collected the car. The service reception Team are always friendly.
9 juillet 2026
Work completed according to plan.
Work completed according to plan. Hot chocolate was good in waiting area.
24 juin 2026
Completed successfully the task I…
Completed successfully the task I booked in for. Sadly it doesn’t always happen these days
9 juillet 2026
Réponse de T W White & Sons
Michael, thank you for your feedback.
Service Plan
When I purchased the vehicle I indicated that I would be interested in purchasing a Service plan. The vendor said he would send it to me. Unfortunately he was killed some days later. Since, at present, I am not in the UK my friend contacted Mazda on my behalf and was informed that they would send me the required documentation. At present I have received nothing and no longer have any interest in purchasing a Service Plan. Other than this my experience at the Mazda dealership was very good.
16 mai 2026
Réponse de T W White & Sons
Arthur, we do apologise that your service plan was not sorted out for you at the time, these were difficult and unusual circumstances. We're pleased that the rest of your purchasing experience was a good one.
Great customer service in relation to a great product
T W White is excellent. A small dealership operation, with an evident focus on delivering a great quality product in a very approachable and friendly way. I bought my new Mazda MX-5 from them in April 2026. The process through initial visit, test drive, decision, purchase and collection was straightforward, informed and friendly. A brief follow-up visit to rectify a small issue was smooth and very well-handled.
4 juin 2026
Réponse de T W White & Sons
Ewan, our Bookham showroom team strives to deliver an excellent experience and we're so glad that you found this to be the case throughout your purchase. Don't hesitate to get in touch if there's anything additional that we can help with.
Great service from Harvey
2 juillet 2026
Réponse de T W White & Sons
Paul, thank you for your kind words for our Weybridge Mazda showroom team. We hope to be of service to you again in the future.
Réponse de T W White & Sons
Sylvi, thank you, the Effingham Suzuki team really appreciate your 5 star feedback.
Great salesmanship very polite and make…
Great salesmanship very polite and make you very welcome and no pressure to buy and give you all info on your purchase highly recommended
2 juillet 2026
Réponse de T W White & Sons
Peter, thank you for your kind words regarding our Mazda showroom team. We hope to be of service to you again in the future.
The staff at Orpington are so friendly…
The staff at Orpington are so friendly and customer oriented and are happy to explain what work has been carried out .
25 juin 2026
Réponse de T W White & Sons
Gordon, thank you for taking the time to let our Mazda service team know how they did. We are always more than happy to assist if anything else comes up.
I have already replied to a similar…
I have already replied to a similar questionnair butr here goes.j
25 juin 2026
Réponse de T W White & Sons
David, yes apologies, that may have come from Mazda direct. But thank you for the 5 star response for our Bookham service team.
Great Service from Mark Hammond and the…
Great Service from Mark Hammond and the team. I bought a car and was very happy with the whole process start to finish. Thx again
2 juillet 2026
Réponse de T W White & Sons
Nicholas, that's great to hear. We're happy our Bookham Mazda showroom team provided you with such a positive experience.
Réponse de T W White & Sons
Tim, thank you for your positive review of our Mazda servicing team. We look forward to your next visit.
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