Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
Établissement
Changer d'établissement66 Addlestone Road, KT15 2RX Weybridge, England, GB
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Lisez les avis des autres
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour
L'entreprise a répondu
Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electric... Voir plus
L'entreprise a répondu
Having just leased my 4th Mazda from the Weybridge dealership I have nothing negative to review. Previously I had Mazda 2 models but they are now hybrid which was not suitable for my needs. Organised... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
New and used Mazda car sales in Surrey.
Coordonnées de contact
66 Addlestone Road, KT15 2RX, Weybridge, England, Royaume-Uni
- 01932 642113
4,7
Excellent
51 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exactly the level of help I needed
Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
10 juin 2026
A professional team
The team is professional, courteous and friendly, and kept me informed on the progress with service on my car. Unfortunately, we're waiting on parts that are back ordered to complete the repair.
20 août 2026
Réponse de T W White & Sons - Weybridge
Thank you for your positive feedback for our Byfleet servicing team. Yes unfortunately occasional back order of required parts, following an investigation, is beyond our control.
Réponse de T W White & Sons - Weybridge
John, thank you for those kind words about our Byfleet servicing team. We hope to see you again in the future.
They always keep me up to date on any…
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup.
Always treated respectfully and with good humour
6 août 2026
Réponse de T W White & Sons - Weybridge
Tom, Thank you for letting our Byfleet team know how they did. We look forward to helping again in the future.
Great service from Harvey
2 juillet 2026
Réponse de T W White & Sons - Weybridge
Paul, thank you for your kind words for our Weybridge Mazda showroom team. We hope to be of service to you again in the future.
We had a good experience
We have a great experience, really clear, quick efficient process
18 juin 2026
Réponse de T W White & Sons - Weybridge
Mrs Ewing, thank you for your kind words and this 5 star review for our Weybridge Mazda showroom team.
Good attentive and helpful service
Good attentive and helpful service, no hard sell, great car.
18 juin 2026
Réponse de T W White & Sons - Weybridge
Laurence, thank you, we're pleased that you're delighted with your Mazda and the service you received from our showroom team.
Poor professionalism
Poor service bought the lovely mx5. Agreed to have it delivered once the car was prepped and the paint chips done. It was delivered £200 paid. No chips done nothing polished just washed. Was told the chips were done and the rain washed the paint away on the trip down to me. Never had an apology just told to bring it back to them 140 mile round trip and they would do the chips. So what was the point of me paying to have it delivered as they didn't prep the car at all. Should have just taken it on the day I saw it and save myself £200!! No integrity at this franchise
Please note I can categorically say the stone chips were not done. Yes I accepted delivery of the car because I love it. That said you still did not do what we agreed. Obviously I do not want to drive back up to you for it to be rectified. It should be done locally but you wouldn't agree. Such a shame its been a bad buying experience.
No further comments.
10 juin 2026
Avis spontané
Réponse de T W White & Sons - Weybridge
Rinette,
We are sorry that you weren’t delighted with your purchase from our team as that is always our aim. The prep work that was agreed with you at point of purchase was completed by our team before delivery. And although we spoke with you at point of delivery regarding any concerns, you did not refuse delivery and appeared satisfied with our solution at that point. You have since declined to return the car for further work by us. We do regret that we have not come to an agreeable resolution with you.
New car
Harvey was very helpful & friendly. Made the whole process of buying a car very easy.
4 juin 2026
Réponse de T W White & Sons - Weybridge
Rob, we're happy to hear you had a great buying experience with our Weybridge Mazda showroom team and will be sure to pass on your comments.
Outstanding Service
The Service received from viewing the car to receiving the keys was totally flawless . The whole process was made so simple by a very good team in the sales department I would I would highly recommend using this company
21 mai 2026
Réponse de T W White & Sons - Weybridge
Paula, your wonderful feedback and rating for our Mazda showroom team means a lot, thank you. We hope to be able to assist you again in the future.
Réponse de T W White & Sons - Weybridge
Diana, we hope our Byfleet service team can be of service to you again in the future.
Réponse de T W White & Sons - Weybridge
Valerie, thank you, we hope we can be of assistance again in the future.
The entire team was helpful
The entire team was helpful, not pressuring at all, went above and beyond and made buying my new car painless - for someone who has anxiety, each staff member treated me with care and respect. The customer service was exceptional, the service was fantastic and I felt at ease during the entire process
21 mai 2026
Réponse de T W White & Sons - Weybridge
Niki, we're so pleased we were able to provide you with such a positive Mazda buying experience and will be sure to pass on your lovely comments to the team. Don't hesitate to contact us if we can help further in the future.
Really informative and helpful staff
21 mai 2026
Réponse de T W White & Sons - Weybridge
Christian, thank you for your kind words about our Mazda showroom team.
Réponse de T W White & Sons - Weybridge
Hamid, thank you for your 5 star review for our Byfleet service team.
I purchased a used Lexus from TW Whites…
I purchased a used Lexus from TW Whites back in April and have been delighted with it. Jake was extremely helpful and the transaction went very smoothly.
1 avril 2026
Réponse de T W White & Sons - Weybridge
Jon, your wonderful feedback and rating means a lot, so thank you for taking time to tell others of your experience with our Weybridge showroom team.
Excellent service
I take my Mazda to T W White & Sons every year for the annual service. I've always been very pleased with this company and the service provided and will continue to do so in the future!
2 avril 2026
Réponse de T W White & Sons - Weybridge
Phil, it's always great to hear such glowing feedback from repeat customers over the years. We look forward to your next visit to our Byfleet service centre.
Easy to Deal with. Straightforward Transaction. Highly Recommended
Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electrics inc the live feed for fridge and leisure battery charging at a very competitive cost. First face to face contact was on delivery day no issues at all they took my part ex at agreed value, no arguments and after handover I was on my way inside an hour. Car was well prepared and everything worked. Very impressed.
7 mai 2026
Réponse de T W White & Sons - Weybridge
Mark, we sincerely thank you for this positive review of our Mazda team. Your recommendation means a lot, so thank you for taking the time to tell others about your buying experience with us.
Great service with easy purchase of my…
Great service with easy purchase of my new CX-30. Special thanks to Harvey.
4 mars 2026
Réponse de T W White & Sons - Weybridge
Cyril, thank you for taking the time to let us know how we did. We'll be sure to pass on your kind comments to the Weybridge Mazda showroom team.
Réponse de T W White & Sons - Weybridge
Firoz, thank you for leaving us this response.
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