Don't buy insurance from them because when you buy you need to call them if they dont want to give you the insurance they charge you £45 and your money they gonna send you back in 15 days. Don't waste... Voir plus
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Lisez les avis des autres
Sorted out a van for me at short notice after another supplier let me down. All smoothly organised and out of hours return is a bonus. Will definitely use again over others.
I booked a Luton van online to move house - very easy to do. Despite feeling a little concerned that i wouldn’t get the exact vehicle I booked, I decided to trust the process. When I collected the v... Voir plus
L'entreprise a répondu
I hired a van from the Southampton branch. The whole process from booking online to collecting in person was incredibly simple and straightforward. I was served by Euan who explained every detail of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de location de voitures
- Agence de location de fourgonnettes
- Agence de location de poids lourds
- Service de leasing automobile
À propos de U-Drive | Car, Van, Minibus & Truck Hire
Écrit par l'entreprise
U-Drive is a family-run vehicle hire company based in the South West, with a network of locations across Hampshire, Wiltshire, Dorset, Devon, Somerset, Glamorgan, and the North West. We’ve been providing high-quality vehicles and excellent customer service since 1982. Our fleet is maintained to the highest standard, and our knowledgeable team is here to help with all your vehicle hire needs.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
Coordonnées de contact
Fancy Road, BH12 4QH, Poole, Royaume-Uni
- 0800 980 9966
- marketing@u-drive.co.uk
- www.u-drive.co.uk
4,4
Excellent
6 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 41 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Kayleigh was a pleasure to deal with…
Kayleigh was a pleasure to deal with and the team I find are always helpful and efficient. Always use these guys and never had a negative experience.
9 mars 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your kind words, Chris! We're delighted to hear that Kayleigh and the team have always provided you with a helpful and efficient experience. We look forward to seeing you again.
Kind regards,
U-Drive Customer Service
As our second time for hiring from…
As our second time for hiring from U-Drive we did not encounter any issues from obtaining the minibus to returning and surely we will continue to hire from you when we need to hire a minibus
8 mars 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your great review and 5-star rating! We're so happy to hear that your second experience with U-Drive was just as smooth as the first. We look forward to helping you with your minibus hire needs again in the future!
Kind regards,
U-Drive Customer Service
Very fast and efficient service
Very fast and efficient service, was in desperate need of a large van, popped in and got a van with in 30 mins, the guys were brilliant, from start to finish would deffo recommend
5 mars 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Daniel,
Thanks for the fantastic review and 5-star rating! We're glad we could get you on the road so quickly when you needed a van. Our team always aims to make the process smooth and efficient. We appreciate the recommendation and hope to see you again in the future!
Kind regards,
U-Drive Customer Service
Experience service and brand new van
Excellent service from the customer advisor and brand new van offered with a fair price
7 mars 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Emmanuel,
Thank your great review! We're glad to hear that you received excellent service and were happy with the brand-new van. We look forward to assisting you again in the future!
Kind regards,
U-Drive Customer Service
Friendly greeting with great advice on…
Friendly greeting with great advice on what van to choose. Would recommend in a heartbeat. Thank you to Ty for your help. Great customer experience.
5 mars 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Jayne,
Thank you for the fantastic review and 5-star rating! We're thrilled to hear that Ty was able to help you choose the right van and provide a great customer experience. We appreciate your recommendation and look forward to assisting you again!
Kind regards,
U-Drive Customer Service
Well maintained and efficient
The SWB van we hired from the Bristol (Horfield) branch was well maintained and clean. The pick up and drop off procedures were carefully explained and efficient (thank you Asha). We definitely recommend.
21 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for the great review and 5-star rating, Alison! We're glad to hear that the van was in great condition and that Achia provided efficient and clear service. We appreciate your recommendation and look forward to assisting you again in the future!
Kind regards,
U-Drive Customer Service
Prompt and polite service
Prompt and polite service. The guy that served me was a legend. Thanks for all the help Ty
1 mars 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for the fantastic review and 5-star rating! We're glad to hear that Ty made such a positive impact on your experience. We’ll be sure to pass along your kind words to him. We look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Great service
Great service, good brief from the team on how to use the vehicle and key terms and conditions. Easy to hire and return the vehicle. Highly recommend and will use again.
23 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your fantastic review! We're glad to hear the team provided a clear handover and made the hiring process easy for you. We appreciate your recommendation and look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Effortless and top service
Effortless and top service, will definitely use in the future again.
22 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Dillon,
Thank you for your 5-star review! We're glad to hear you had a smooth experience. We look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Friendly accomodating staff
10 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your 5-star review! We're glad to hear our team was friendly and accommodating. We look forward to assisting you again in the future!
Kind regards,
U-Drive Customer Service
My experience with U Drive was very…
My experience with U Drive was very good, from the moment I booked to returning the vehicle. I have used them before and the custo,er service is excellent each time.
13 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for the great review and 5-star rating, Sarah! We’re thrilled to hear that your experience was excellent from start to finish, and we appreciate your continued trust in us. We look forward to helping you again next time!
Kind regards,
U-Drive Customer Service
Hired a van from Southampton U-Drive
Hired a van from Southampton U-Drive, brought it home and locked the keys in the back of the van! Used U-Drives recovery who couldn’t get in either and thought my day was over! Called UDrive who said to get it recovered to the yard and they will sort a replacement. By the time I was at the yard I was almost immediately leaving again in a different van. Second to none service from The Southampton U-Drive team! Thank you!
23 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Adam,
Thank you for the fantastic review! We're so glad to hear that we could get you back on the road quickly after the hiccup with the keys. It's great to know that the Southampton team could turn things around for you so swiftly. We really appreciate your kind words and look forward to assisting you again in the future!
Kind regards,
U-Drive Customer Service
Hassle Free Vehicle Hire
I booked a Luton van online to move house - very easy to do.
Despite feeling a little concerned that i wouldn’t get the exact vehicle I booked, I decided to trust the process. When I collected the vehicle, Harry was great at going through the paperwork & explaining how things work.
His friendly nature made this a hassle free experience & the vehicle was returned the following day.
14 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you for the review and 5-star rating, Gary! We're glad to hear that booking was easy and that Harry made the process smooth and hassle-free for you. We hope your house move went smoothly, and we'd be happy to assist you again in the future!
Kind regards,
U-Drive Customer Service
Great and easy rental!
Needed to rent a large van 2 days as we were moving house. U-Drive in Southampton were exceptional with a great service, they made it all really simple. Big shout out to Lauren for helping us on the day!! Will definitely be using them again
13 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Jonny,
Thank you for the amazing review! We're so happy to hear that the team at Southampton made your house move a smooth and easy process. We’ll be sure to pass along your kind words to Lauren! We look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
10/10
From the start. First experience of Alfonso... helpful and knowledgeable.
Good communication throughout the hire, no issues dropping back. Nice van and an even better team behind the southampton branch.
10/10 guys thanks very much :)
20 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thank you so much for your fantastic review, Rob! We’re thrilled to hear that Afonso and the team in Southampton provided such great service. It’s always our goal to make the rental experience as smooth as possible, and we’re glad to know we achieved that for you. We appreciate your recommendation and look forward to welcoming you back next time!
Kind regards,
U-Drive Customer Service
Ty was excellent
Ty was excellent. The process from start to finish was seamless and stressfree. Ty explained everything clearly and with good grace and humour. Thanks for your help
21 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Rebecca,
Thank you for your review and 5-star rating! We're so glad to hear that Ty made the process seamless and stress-free. We'll be sure to pass along your kind works, he’ll be pleased to know his help made such a positive impact! We look forward to assisting you again in the future.
Kind regards,
U-Drive Customer Service
Great customer service
May not be the cheapest but customer service is second to none.
TY is great ambassador for U-Drive and will recommend to family and friends.
15 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thanks for your review and 5-star rating, Steve! We’re delighted to hear that our customer service stood out to you. Ty will be thrilled with your kind words! We appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
U-Drive Customer Service
A very efficient hand over and return…
A very efficient hand over and return of the van. The staff were polite and efficient. The van was most useful and performed its job well.
14 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Sebastian,
Thanks for your review and 5-star rating! We're glad to hear the handover and return process was smooth and that the van met your needs. We appreciate your kind words about our team and hope to see you again in the future!
Kind regards,
U-Drive Customer Service
Friendly and efficient staff
Been renting for years from U drive Poole branch. Always a pleasure to deal with. Friendly and efficient staff
15 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Thanks for your great review and 5-star rating, Seb! We appreciate your kind words about our friendly and efficient team and look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Ty was so helpful
Ty was so helpful, got me on the road within 20 minutes, after I had been let down by 2 of their competitors.
Cannot say how great full I am .
Would 100% recommend
12 février 2025
Avis spontané
Réponse de U-Drive | Car, Van, Minibus & Truck Hire
Hi Maurice,
Thanks for your review! We're so pleased Ty could get you on the road quickly after your experience elsewhere. We appreciate your recommendation and hope to see you again in the future!
Kind regards,
U-Drive Customer Service
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