UK Crossbows Avis 

228
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely perfect I ordered yesterday and received today and I don’t care what anyone says that’s seriously impressive by any means I will be using them again in the near future 💯

Noté 1 sur 5 étoiles

Useless I didn’t read reviews first . I’ve had the same problem as others sent Id then had no email confirmation. They take the money they don’t answer emails telephone or any form of communication. J... Voir plus

Noté 1 sur 5 étoiles

Order never recieved and no response via email or phone calls. Over 8 weeks passed. No matter what the reason there is never an excuse for such bad customer service. Even an email to say they were clo... Voir plus

Noté 5 sur 5 étoiles

I found my experience made easy as the professionalism was constant throughout and it did not smack my wallet sideways. 😂 I enjoy target practice and my purchases have revived the William Tel... Voir plus

À propos de l'entreprise

  1. Archerie

Informations provenant de diverses sources externes

Bringing low prices to crossbows! www.ukcrossbows.co.uk


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

228 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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2,9

Tous les avis

(228)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

I ordered parts for my crossbow online. I was age checked and when cleared the items arrived promptly. Really happy with the items and reassured that I was age checked.

1 août 2021
Noté 3 sur 5 étoiles

My item arrived damaged

My item arrived damaged, I emailed the merchant about this and never got a reply, so I replaced the damaged parts at my own cost.
The actual crossbow, now functional is fantastic, but I did spend £26 additionally to make it functional.

22 juillet 2021
Noté 5 sur 5 étoiles

Exelent Company to do buisness with

Exelent Company to do buisness with, Good Product, Good Prices, Profecional Quick Caring Service, the Owner of the Company personally went out of his way, to arrange a Secure and quickest delivery of my Order,with regular updates of the progress of the delivery of my orger,
Was a pleasure to do buisness with this company, I would certainly shop with this company again with total trust,
And highly recomend it to anyone,

21 juillet 2021
Noté 2 sur 5 étoiles

Questionable Communication ...

Appalling communication .
If you have a problem with an order prepare to wait .
Shame because it's important to support independent English retailers .
Unfortunately there's no way of sugar coating the truth ...
They rectified my problem in the end .. kind of .. but communicating with the young man was , let's say , problematic !
I really hope they up their game , I really do.

19 juillet 2021
Noté 5 sur 5 étoiles

Overall good experience

Overall good experience. Reasonably Fast shipment. Item was good - generally I'm pleased with my purchase - although I found it a tenner cheaper after i'd ordered it. I would deal with again ... but would check around for price next time.
Some of the neg feedback - looks like maybe from a competitor who knows. Or people with no patience or wrapped up in self importance.
I just ignored that ... we have to cut people some slack sometimes. Especially if they are ill often.
I'm a genuine customer and as long as a business makes an effort they deserve custom.
If they really behave like A wholes - then the scores will show it (like Ealing Council)

Hope someone finds this useful

1 juillet 2021
Noté 1 sur 5 étoiles

It got cancelled

3 juin 2021
Logo de UK Crossbows

Réponse de UK Crossbows

Yes, but you missed the reason as to why, I recommend that you check your email, you never replied back.
It was a product listed many years ago and no-one ever bought it so it was forgotten about, and it was an accessory for one particular bow, however this model was not mentioned in the listing.
I didn't want to send something to the customer that more than likely won't fit, as it wasn't universal.
So I emailed the customer to ask them which model they had, to make sure it was compatiable, but didn't get a reply, so I refunded them, and was willing to take the order again upon reply, but it would have been pointless to send an item out that had a 90% chance of not fitting.

Noté 5 sur 5 étoiles

Good service

I ordered a pack of adder bolts. These were the cheapest i could find online. They arrived in good time. Would use UK Crossbows in the future

16 mai 2021

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