Absolutely perfect I ordered yesterday and received today and I don’t care what anyone says that’s seriously impressive by any means I will be using them again in the near future 💯
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Lisez les avis des autres
Useless I didn’t read reviews first . I’ve had the same problem as others sent Id then had no email confirmation. They take the money they don’t answer emails telephone or any form of communication. J... Voir plus
Order never recieved and no response via email or phone calls. Over 8 weeks passed. No matter what the reason there is never an excuse for such bad customer service. Even an email to say they were clo... Voir plus
I found my experience made easy as the professionalism was constant throughout and it did not smack my wallet sideways. 😂 I enjoy target practice and my purchases have revived the William Tel... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Bringing low prices to crossbows! www.ukcrossbows.co.uk
Coordonnées de contact
2,9
Moyen
228 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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This is a correction for my previous…
This is a correction for my previous review on this company.
The company provided me with a full and prompt refund.
The company does not deal with the EU or NI
so I can not comment on any of their products.
12 avril 2021
Avis spontané
Excellent service and quick delivery.
7 avril 2021
wonderful seller
6 avril 2021
Very good quality
6 avril 2021
Delivered quickly
Delivered quickly, great product, quite hard to string glad I bought the tool!
8 mars 2021
Present
Very pleased with crossbow delivery was good and the service excellent x The bow is excellent and the accessories ie bag,bolts and string are good quality x
8 mars 2021
Easy transaction
Easy transaction, delivered when stated and good correspondence throughout. Well reccomended.
5 mars 2021
I ordered it got it ,to much to say …
I ordered it got it ,to much to say but did help me out on how to fix it after it broke
3 mars 2021
All the positive reviews are completely…
All the positive reviews are completely fake, hence why they are very short 'reviews'. Nobody logs onto trust pilot to write a legitimate review and then writes 'great service'. Skim through and read all the genuine negative ones! P.s Trustpilot isn't even a review site, you can buy reviews which is exactjy what these idi0tshave done. Also when a review says 'verified next to it it doesn't mean the purchase is verified it just means the reviewers account has been verified. Very misleading and this company is total rubbish.hence the need to fake reviews. Stay well clear they are a nightmare.p.s if this review gets removed i have 235 trustpilot accounts so it will simply be replaced day after day day.
Google "are trustpilot reviews fake"
15 février 2021
Avis spontané
Réponse de UK Crossbows
The 'verified reviews' are from customers who actually ordered and after ordering they get an automatic review request.
The 'organic' reviews like yours, can in theory be random people who I can't confirm are customers, other than by name, I have 3 negatives.
1. didn't leave a name, so I don't know, everyone was delayed with orders back then, and I often get my shop confused with similar ones, so could of been mine could of been for someone elses.
2. genuine negative, I was unwell, so my service was stopped for a while, I've been unwell on and off for 10 years, so it's a regular thing, I'll occasionally get a bunch of negs when this happens, annoying, but it is what it is.
3. unsure if you're a genuine customer, you never mentioned anything about your order.
Send an email if you're a genuine customer, I can't help if you don't email.
I've looked at your other reviews and you have only left bad reviews, in a similar style to this one.
and the fact that you've said you have 235 accounts and will add more reviews if this one is removed.
It seems like the comment you made is admittedly about your own behaviour not mine.
All of my positive reviews are genuine, and I have no control over them.
And 1 of the negatives are genuine the other 2 including yours is unconfirmed.
If you're upset with Trustpilot you need to review them, not me, what's my service got to do with it.
Because you're not a verified review, meaning there is no order number attached to your review, I don't even know if you're one of my customers.
The crossbow was a present so can't say…
The crossbow was a present so can't say much as haven't seen it perform! It came quickly and well packaged. Update to follow
12 février 2021
The crossbow is very strong and easy to…
The crossbow is very strong and easy to use and you are more than happy to add Accessories to it
12 février 2021
Ordered a crossbow
Ordered a crossbow, slight confusion on Web site about billing and shipping address, resolved it in the end, they are not very quick to reply but did in the end and resolved issue.
Thank you for tour reply... So if the billing and delivery addresses was the wrong way round how did you manage to take payment with the wrong address???? And then knowing that still not reach out to the customer rather sit there with my money and my product. As you did reply with a less than satisfactory answer i have gave you a 1 star feedback keep uo the clearly GREAT customer service
1 février 2021
Réponse de UK Crossbows
There was no confusion about the address from me, you gave your billing and delivery address the wrong way around, not my fault.
Yes, I am slow to reply from time to time, the lead up to Christmas is always a nightmare in terms of having time, or when I'm unwell which is regular.
But at the same time, I'm also fast to reply, sometimes I will reply to customers within minutes.
I am extremely disappointed
I am extremely disappointed. I placed an order on Monday this week and had my order confirmed, I sent my ID to verify my age, received an email to say it had been verified and the item was being prepared for dispatch. That was Tuesday. Since then I have emailed and called a number of times to enquire about a delivery date and have received ZERO response.
This is highly infuriating as it was brought my my partners birthday which is this Monday coming.
I am gutted!
22 janvier 2021
Avis spontané
Réponse de UK Crossbows
Unfortunately, I am ill from time to time, it's been a battle for 10 years.
I always resolve problems and get the issue sorted out though.
I believe the issue was since resolved though.
Réponse de UK Crossbows
Hi,
I have just replied to your email.
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