UKLogsDirect Avis 

7 160
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Repeat order from last year of Ash Logs, kindling and fire lighters. Last year’s logs were great, not too big for log burner, wonderful flame and gave out good heat. Expect same again. Hassle free... Voir plus

Noté 5 sur 5 étoiles

Customer Service was very helpful when there was an issue with Carrier who failed to deliver on the specified day. The product was well packaged and easy to store. The heat logs give off good heat... Voir plus

Noté 5 sur 5 étoiles

Excellent website, easy to navigate. Very good products, cost and quantity (we buy briquettes).Kept informed on delivery. Excellent customer care from Uk logs direct. Sadly, the pallet delivery com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company and have no hesitation in recommending. Communication is first class along with their product(wood) all n all they did exactly ‘what they said on the tin’ Thank you. One happy custom... Voir plus

À propos de l'entreprise

  1. Fournisseur de bois de chauffage
  2. aussi dans
  3. Fournisseur d'énergie
  4. Fournisseur de bois
  5. Fournisseur de carburant
  6. Magasin de bois

Écrit par l'entreprise

Welcome to UK Logs Direct where you can buy quality Kiln Dried Ash, Oak Beech & Birch Logs with an average moisture content of less than 20% sourced from Timber Accredited suppliers to ensure the highest quality timber, which is available in Crates, Bags and Boxes, plus we also sell premium quality Heat Logs. We Are A Member Of The WOODSURE READY TO BURN LOGS SCHEME Member WS303. Our Kiln Dried Logs & Pini Kay Heat Logs are all certified by the WOODSURE Ready To Burn Scheme to give you peace of mind and quality tested logs & heat logs

100% Committed To Quality Products & Customer Service

Écrit par l'entreprise

Quality Guaranteed
We are committed to guarantee you quality products and we ensure our timber is sourced from sustainable forests and our producers are verified
Quality Service Guaranteed
As a family business we have a good reputation for treating our customers with respect and politely and we will resolve any issue or answer any questions promptly and efficiently to ensure customer satisfaction
Fast Dispatch & Delivery
We dispatch orders promptly and you can get your delivery FREE to most areas within 2 working days but the bonus is you can choose your preferred delivery date to suit your requirements at checkout to make buying simpler and we give you email and text updates on the day of delivery

Need Help Or Advice?

Call Us We Promise To Answer Your Questions

Call Us We Promise To Answer Your Questions
It's always good to be able to talk to someone to answer your questions and put your mind at ease - Call us now on 01661243530 or 07802735801

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(7 160)

529 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Fast delivery. Great logs!

1 septembre 2026
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Réponse de UKLogsDirect

Hi James
Thank you for taking the time to review us. We hope you enjoy your purchase.
Emma

Noté 5 sur 5 étoiles

Excellent service

Excellent service! The delivery was prompt on our chosen day and the driver was extremely helpful and obliging.
The quality of the logs is excellent and competitively priced.
Will certainly order again.

26 août 2026
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Réponse de UKLogsDirect

Hi Julia
Thank you for the 5* star review! We look forward to seeing you in the future!
Emma

Noté 5 sur 5 étoiles

All set for winter!

Good value, got two large bags ~2tonnes - pretty happy overall, when I had a question about the delivery they got back to me really quickly

26 août 2026
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Réponse de UKLogsDirect

Hi Doug
Thank you for taking the time to review us. We hope you enjoy your purchase.
Emma

Noté 4 sur 5 étoiles

Prompt Delivery but quality not 100 % consistent throughout

Delivery was prompt and price seemed reasonable. Although I was initially disappointed in the quality of some of the load which was older and inferior to the bulk of the load - some logs showing signs of rot I was very pleased with Mark's response and reassurances about how the wood would burn. Therefore. I will now certainly consider ordering another supply in future, in spite if my earlier misgivings

25 août 2026
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Réponse de UKLogsDirect

Hi John
Thank you for taking our call, so we could run through the issue with you.
Emma

Noté 5 sur 5 étoiles

Best price and great…

Best price and great communication,speedy delivery

28 août 2026
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Réponse de UKLogsDirect

Hi Colin
Thank you for taking the time to review us, we hope you enjoy your purchase.
Emma

Noté 5 sur 5 étoiles

Delivered on time

Delivered on time, and good content

27 août 2026
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Réponse de UKLogsDirect

Hi Colin
Thank you for taking the time to review us.
Emma

Noté 5 sur 5 étoiles

Fantastic customer service and great price logs

Easy to order online process, made even better allowing instalment payments. There was a supplied time slot, although on this occasion the poor driver's vehicle had broken down but we were kept informed when our logs would arrive. Certainly will purchase from UKLogsDirect again - you have a new very satisfied customer.

28 août 2026
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Réponse de UKLogsDirect

Hi Cheryl
Welcome aboard! Thank you for the lovely review! We look forward to seeing you in the future.
Emma

Noté 5 sur 5 étoiles

First time customer...

First time customer...

From ordering to delivery, everything was easy and delivery time was confirmed and on time.

Kiln dried Beech logs look great. I have decided to use Beech this Winter instead of Ash.

I will definitely use you again...!

Thanks

26 août 2026
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Réponse de UKLogsDirect

Hi Derek
Thank you for the 5* review. We hope you enjoy your Beech this Winter!
Emma

Noté 5 sur 5 étoiles

Excellent service

Excellent service, Speedy great communication. Excellent product

26 août 2026
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Réponse de UKLogsDirect

Hi Matthew
Thank you for taking the time to review us. We hope you enjoy your purchase!
Emma

Noté 5 sur 5 étoiles

Delivered when they said they would be…

Delivered when they said they would be delivered. Crate placed as directed. Usual high quality logs.

24 août 2026
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Réponse de UKLogsDirect

Hi Zoe
Thank you for purchasing from us again, we really do appreciate it!
Emma

Noté 5 sur 5 étoiles

Logs came on the correct date and…

Logs came on the correct date and time,the driver very helpful placed logs were i wanted them.

19 août 2026
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Réponse de UKLogsDirect

Hi Lancelot
Thank you for leaving us a 5* review.
Emma

Noté 5 sur 5 étoiles

UK Logs Direct are a fabulous company…

UK Logs Direct are a fabulous company selling top quality logs. Brilliant communication and first class delivery service. I would thoroughly recommend them.

21 août 2026
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Réponse de UKLogsDirect

Hi Karen
Thank you for the lovely review and recommending us!
Emma

Noté 5 sur 5 étoiles

Excellent Quality Logs

The quality of the logs, ease of delivery and well stacked crates make this our first choice. This is an excellent service and we are very happy to recommend.

25 août 2026
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Réponse de UKLogsDirect

Hi Richard
Thank you for the 5* review, and recommending us!
Emma

Noté 4 sur 5 étoiles

Excellent logs but delivery was a bit late

Great logs, nicely packed and the crates make great kindling when chopped down. 4* rather than 5* as the delivery firm arrived 2 hours past their window (with no comms) which caused us a problem as we planned to go out. This wasn't UK Logs Direct fault though. Everything else was perfect and would use UK Logs again (just plan on staying in the whole day, rather than for the delivery window specified).

21 août 2026
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Réponse de UKLogsDirect

Hi Tony
Sorry the haulier was a little over the delivery window, it is an estimated time of arrival as the drivers can run behind throughout the day due to traffic and unloading.
Emma

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