UKLogsDirect Avis 

7 163
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Repeat order from last year of Ash Logs, kindling and fire lighters. Last year’s logs were great, not too big for log burner, wonderful flame and gave out good heat. Expect same again. Hassle free... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent website, easy to navigate. Very good products, cost and quantity (we buy briquettes).Kept informed on delivery. Excellent customer care from Uk logs direct. Sadly, the pallet delivery com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Customer Service was very helpful when there was an issue with Carrier who failed to deliver on the specified day. The product was well packaged and easy to store. The heat logs give off good heat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company and have no hesitation in recommending. Communication is first class along with their product(wood) all n all they did exactly ‘what they said on the tin’ Thank you. One happy custom... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de bois de chauffage
  2. aussi dans
  3. Fournisseur d'énergie
  4. Fournisseur de bois
  5. Fournisseur de carburant
  6. Magasin de bois

Écrit par l'entreprise

Welcome to UK Logs Direct where you can buy quality Kiln Dried Ash, Oak Beech & Birch Logs with an average moisture content of less than 20% sourced from Timber Accredited suppliers to ensure the highest quality timber, which is available in Crates, Bags and Boxes, plus we also sell premium quality Heat Logs. We Are A Member Of The WOODSURE READY TO BURN LOGS SCHEME Member WS303. Our Kiln Dried Logs & Pini Kay Heat Logs are all certified by the WOODSURE Ready To Burn Scheme to give you peace of mind and quality tested logs & heat logs

100% Committed To Quality Products & Customer Service

Écrit par l'entreprise

Quality Guaranteed
We are committed to guarantee you quality products and we ensure our timber is sourced from sustainable forests and our producers are verified
Quality Service Guaranteed
As a family business we have a good reputation for treating our customers with respect and politely and we will resolve any issue or answer any questions promptly and efficiently to ensure customer satisfaction
Fast Dispatch & Delivery
We dispatch orders promptly and you can get your delivery FREE to most areas within 2 working days but the bonus is you can choose your preferred delivery date to suit your requirements at checkout to make buying simpler and we give you email and text updates on the day of delivery

Need Help Or Advice?

Call Us We Promise To Answer Your Questions

Call Us We Promise To Answer Your Questions
It's always good to be able to talk to someone to answer your questions and put your mind at ease - Call us now on 01661243530 or 07802735801

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(7 163)

531 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Quality Logs

The quality of the logs, ease of delivery and well stacked crates make this our first choice. This is an excellent service and we are very happy to recommend.

25 août 2026
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Réponse de UKLogsDirect

Hi Richard
Thank you for the 5* review, and recommending us!
Emma

Noté 4 sur 5 étoiles

Excellent logs but delivery was a bit late

Great logs, nicely packed and the crates make great kindling when chopped down. 4* rather than 5* as the delivery firm arrived 2 hours past their window (with no comms) which caused us a problem as we planned to go out. This wasn't UK Logs Direct fault though. Everything else was perfect and would use UK Logs again (just plan on staying in the whole day, rather than for the delivery window specified).

21 août 2026
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Réponse de UKLogsDirect

Hi Tony
Sorry the haulier was a little over the delivery window, it is an estimated time of arrival as the drivers can run behind throughout the day due to traffic and unloading.
Emma

Noté 5 sur 5 étoiles

The wood is great quality

The wood is great quality, have bought quite a few times and each time the quality, price and delivery is excellent, I will be buying more for Winter. Highly recommend this company.

24 août 2026
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Réponse de UKLogsDirect

Hi Andy
Thank you for your continued custom, and recommending us.
Emma

Noté 5 sur 5 étoiles

Very easy to order online and good you…

Very easy to order online and good you can pick a delivery date. Arrived on time no fuss, easies wood delivery 🚚 so far. And the cheapest deal around.

19 août 2026
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Réponse de UKLogsDirect

Hi Patrick
Thank you for taking the time to review us.
Emma

Noté 5 sur 5 étoiles

Fantastic business & product

Great service as always from UkLogsDirect. Great quality wood and the crates are packed tightly.
Delivery swift & easy, arrived on time.
We’ve order logs for many years now and never been disappointed.

20 août 2026
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Réponse de UKLogsDirect

Hi Maj
Thank you for your review, and continuing to use us!
Emma

Noté 5 sur 5 étoiles

easy to find what i needed on the…

easy to find what i needed on the website, and delivery on a date i could specify, also free delivery.

19 août 2026
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Réponse de UKLogsDirect

Hi Peter
Thank you for the 5* review. We hope you enjoy your purchase.
Emma

Noté 5 sur 5 étoiles

Faultless, start to finish.

This was my first order, with UK Logs, and it was faultless. From browsing their website, to delivery, all perfect.

18 août 2026
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Réponse de UKLogsDirect

Hi Darren
Thank you for trying us out, and enjoying the service. We hope you enjoy your purchase.
Emma

Noté 5 sur 5 étoiles

Great logs

Great logs, great price and great service. I have used them more than once and will use them again.

18 août 2026
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Réponse de UKLogsDirect

Hi Ray
Thank you for using again, and we hope to see you in the future.
Emma

Noté 5 sur 5 étoiles

2nd time

2nd time I have bought firewood from this company and it was great again.

17 août 2026
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Réponse de UKLogsDirect

Hi Aziz
Thank you for returning to us. We hope you enjoy your purchase.
Emma

Noté 5 sur 5 étoiles

Excellent Company

No problem dealing with this provider. Very quick, excellent quality and very well packaged. The pallet that the wood is delivered on also makes for very good kindling.

17 août 2026
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Réponse de UKLogsDirect

Hi Stephen
Thank you for taking the time to review is, and yes the crates do make excellent kindling!
Emma

Noté 5 sur 5 étoiles

Delighted with my first order from…

Delighted with my first order from UKLogsDirect - easy to use website and ordering, delivery good, logs look great. Pleased with the variety of size of logs in each net as I have changed supplier because problem with receiving really large logs and having to split 50% of them.

12 août 2026
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Réponse de UKLogsDirect

Hi Christine
Thank you for giving us a try. We are pleased that you are happy with your purchase, and we hope to see you again soon.
Emma

Noté 5 sur 5 étoiles

Easy and friendly to order

Easy and friendly to order. Delivery date stated - and then a time slot later -and arrived with no fuss. Good delivery system with the friendly pallet driver aware of requirements.
Product always good. Pallets really well filled - tight and no spaces. Set up for winter now

13 août 2026
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Réponse de UKLogsDirect

Hi Graham
Thank you for the 5* review. We hope you enjoy your purchase.
Emma

Noté 5 sur 5 étoiles

great price on kiln dried wood and pini…

great price on kiln dried wood and pini kay briquettes , the only place I get my wood burning goodies from , used for a number of years now excellent service and comminication regarding delivery , always on time , highly recommend!

12 août 2026
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Réponse de UKLogsDirect

Hi Alex
Thank you for continuing to use us, we really do appreciate it!
Emma

Noté 5 sur 5 étoiles

Not burned them but they look good…

Not burned them but they look good quality and dry. Delivery was outstanding, very good capable and polite driver who did an awkward manoeuvre to make my life easier. Have used this company last 3 years they logs will burn well, I am sure! Thank you

11 août 2026
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Réponse de UKLogsDirect

Hi David
Thank you for the 5* review, and your continued loyalty!
Emma

Noté 4 sur 5 étoiles

I’m sure the product is fine

I’m sure the product is fine, the only issue was the delivery, initially they said it would be delivered on the Thursday between 12 and 2:30, at 3:30 I get a phone call saying that they could not deliver and would the next day be ok, to which I agreed, they stated again a delivery between 12 and 2:30 at 3 and no delivery I rang them and they said it would now be 5! At 6 it was delivered after waiting in for two days!

4 août 2026
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Réponse de UKLogsDirect

Hi Mark
I can only apologies on behalf of Pallet Force that the delivery was delayed. Thank you for your patience, and leaving us a review.
Emma

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