Repeat order from last year of Ash Logs, kindling and fire lighters. Last year’s logs were great, not too big for log burner, wonderful flame and gave out good heat. Expect same again. Hassle free... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent website, easy to navigate. Very good products, cost and quantity (we buy briquettes).Kept informed on delivery. Excellent customer care from Uk logs direct. Sadly, the pallet delivery com... Voir plus
L'entreprise a répondu
Customer Service was very helpful when there was an issue with Carrier who failed to deliver on the specified day. The product was well packaged and easy to store. The heat logs give off good heat... Voir plus
L'entreprise a répondu
Great company and have no hesitation in recommending. Communication is first class along with their product(wood) all n all they did exactly ‘what they said on the tin’ Thank you. One happy custom... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de bois de chauffage
- aussi dans
- Fournisseur d'énergie
- Fournisseur de bois
- Fournisseur de carburant
- Magasin de bois
Écrit par l'entreprise
Welcome to UK Logs Direct where you can buy quality Kiln Dried Ash, Oak Beech & Birch Logs with an average moisture content of less than 20% sourced from Timber Accredited suppliers to ensure the highest quality timber, which is available in Crates, Bags and Boxes, plus we also sell premium quality Heat Logs. We Are A Member Of The WOODSURE READY TO BURN LOGS SCHEME Member WS303. Our Kiln Dried Logs & Pini Kay Heat Logs are all certified by the WOODSURE Ready To Burn Scheme to give you peace of mind and quality tested logs & heat logs
100% Committed To Quality Products & Customer Service
Écrit par l'entreprise
- Quality Guaranteed
- We are committed to guarantee you quality products and we ensure our timber is sourced from sustainable forests and our producers are verified
- Quality Service Guaranteed
- As a family business we have a good reputation for treating our customers with respect and politely and we will resolve any issue or answer any questions promptly and efficiently to ensure customer satisfaction
- Fast Dispatch & Delivery
- We dispatch orders promptly and you can get your delivery FREE to most areas within 2 working days but the bonus is you can choose your preferred delivery date to suit your requirements at checkout to make buying simpler and we give you email and text updates on the day of delivery
Need Help Or Advice?
Call Us We Promise To Answer Your Questions
It's always good to be able to talk to someone to answer your questions and put your mind at ease - Call us now on 01661243530 or 07802735801
Coordonnées de contact
Bay 6 Fergusons Transport, NE24 1QQ, Blyth, Royaume-Uni
- 01661 243 530
- sales@uklogsdirect.co.uk
- www.uklogsdirect.co.uk
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really clear info on website as to the…
Really clear info on website as to the product being sold - delivery was excellent too - on time and care taken where pallets were left.
29 juillet 2026
Réponse de UKLogsDirect
Hi Martin
Thank you for taking the time to review us. We hope you enjoy your purchase.
Thanks
Emma
Deliver great quality logs to me every…
Deliver great quality logs to me every year. I wouldn't use anyone else.
29 juillet 2026
Réponse de UKLogsDirect
Hi John
Thank you for the lovely review, and continuing to use us!
Emma
Always buy my logs from UKLogsDirect
Always buy my logs from UKLogsDirect. Logs have always been very good. Customer service is excellent.
28 juillet 2026
Réponse de UKLogsDirect
Hi Celina
Thank you for the lovely review, and continuing to use us!
Emma
Great service and very reasonably…
Great service and very reasonably priced. Will use again.
28 juillet 2026
Réponse de UKLogsDirect
Hi Chris
Thank you for the 5* review.
Emma
Price and prompt delivery
29 juillet 2026
Réponse de UKLogsDirect
Hi John
Thank you for taking the time to review us.
Emma
Good communication re delivery and sent…
Good communication re delivery and sent quickly.
29 juillet 2026
Réponse de UKLogsDirect
Hi Janine
Thank you for taking the time to review us.
Emma
Excellent communication
Excellent communication. Delivery arrived when requested. Bulk bag filled to top.
27 juillet 2026
Réponse de UKLogsDirect
Hi Lorna
Thank you for the lovely review, we hope you enjoy your purchase.
Emma
Excellent quality hard wood heat logs
Excellent quality hard wood heat logs. Delivered quickly, to schedule and with good communication.
22 juillet 2026
Réponse de UKLogsDirect
Hi Paul
Thank you for taking the time to review us.
Emma
Excellent service my second time of…
Excellent service my second time of using them efficient polite and everything i ordered was deivererd!
24 juillet 2026
Réponse de UKLogsDirect
Hi Mark
Thank you for the 5* review, and returning to us for another order!
Emma
we found this company easy to deal…
we found this company easy to deal with. we like to wait and buy when they have discounts if we can. The web site works well. Information goes to delivery company with what time this work well in our case as it was early. The only problem we have they can not delver on to our stone drive way due to the size of the load
23 juillet 2026
Réponse de UKLogsDirect
Hi Peter
Thank you for the 5* review. Unfortunately the electronic pallet trolleys don't work as stone, as the wheels can't move.
Emma
Great logs and great customer service
The logs are great as is the customer service. I have used them several times without a problem, but this time when the transport company made the delivery they did not ring the doorbell and dumped the pallet in the paved drive. I stopped the driver and asked him to move the pallet about 10 metres to be under cover and he refused, was abusive and said it was my problem and not his.
UK logs were sympathetic and as helpful as they could be, although in a difficult position. I then arranged for a local company to come and move the pallet which took them about one minute!
UK Logs immediately refunded the cost incurred.
31 juillet 2026
Avis spontané
Réponse de UKLogsDirect
Hi Mrs Driver
Thank you for taking the time to review us, and letting me try to resolve the situation for you.
Emma
Réponse de UKLogsDirect
Hi Derek
Thank you for taking the time to review us.
Emma
Great service great logs well…
Great service great logs well stacked.fiver for the driver will put them anywere he will even light your stove.cannot fault this company
22 juillet 2026
Réponse de UKLogsDirect
Hi David
Thank you for reviewing us, I'm happy to hear the driver was so helpful!
Emma
Ordered and delivered very quickly and…
Ordered and delivered very quickly and efficiently.
22 juillet 2026
Réponse de UKLogsDirect
Hi Sandra
Thank you for the leaving us a 5* review.
Emma
Great product
Great product, looks good ,well seasoned and great quality for money plus quantity ( more than expected 😉)only negative was couldn’t get delivery ( two large crates!)down gravel drive ( smaller trucks ?) but all in all great service, great product and excellent value for money plus brilliant customer service.. thanks
Will definitely use again ( well once we’ve used all the logs , might take a while…😊..!!)
21 juillet 2026
Réponse de UKLogsDirect
Hi Mark
Thank you for the lovely review. Large crates can only be delivered on the bigger wagons, and the EPT's don't move on gravel unfortunately.
Emma
UK logs directFantastic service - even better product
UK logs direct - easy to order on the web page and delivery extremely efficient and helpful
All round great service and excellent product
21 juillet 2026
Réponse de UKLogsDirect
Hi Andrew
Thank you for the 5* review.
Emma
Réponse de UKLogsDirect
Hi Paul
Thank you for taking the time to review us.
Emma
Réponse de UKLogsDirect
Hi Roman
Thanks you for the 5* review.
Emma
Easy to order
Easy to order
Always on date we need for delivery
Logs are always as they say good quality.
Burn well
10 juillet 2026
Réponse de UKLogsDirect
Hi Alison
Thank you for returning to us, and leaving us a 5* review.
Emma
Réponse de UKLogsDirect
Great news and delightful to hear
Thank you
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.