As always ordering from uk logs direct runs smoothly fully recommend this company for good quality kiln dried wood! You won’t be disappointed. Thanks again UKLogsDirect. A very happy customer.
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Lisez les avis des autres
Repeat order from last year of Ash Logs, kindling and fire lighters. Last year’s logs were great, not too big for log burner, wonderful flame and gave out good heat. Expect same again. Hassle free... Voir plus
L'entreprise a répondu
Excellent website, easy to navigate. Very good products, cost and quantity (we buy briquettes).Kept informed on delivery. Excellent customer care from Uk logs direct. Sadly, the pallet delivery com... Voir plus
L'entreprise a répondu
Customer Service was very helpful when there was an issue with Carrier who failed to deliver on the specified day. The product was well packaged and easy to store. The heat logs give off good heat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de bois de chauffage
- aussi dans
- Fournisseur d'énergie
- Fournisseur de bois
- Fournisseur de carburant
- Magasin de bois
Écrit par l'entreprise
Welcome to UK Logs Direct where you can buy quality Kiln Dried Ash, Oak Beech & Birch Logs with an average moisture content of less than 20% sourced from Timber Accredited suppliers to ensure the highest quality timber, which is available in Crates, Bags and Boxes, plus we also sell premium quality Heat Logs. We Are A Member Of The WOODSURE READY TO BURN LOGS SCHEME Member WS303. Our Kiln Dried Logs & Pini Kay Heat Logs are all certified by the WOODSURE Ready To Burn Scheme to give you peace of mind and quality tested logs & heat logs
100% Committed To Quality Products & Customer Service
Écrit par l'entreprise
- Quality Guaranteed
- We are committed to guarantee you quality products and we ensure our timber is sourced from sustainable forests and our producers are verified
- Quality Service Guaranteed
- As a family business we have a good reputation for treating our customers with respect and politely and we will resolve any issue or answer any questions promptly and efficiently to ensure customer satisfaction
- Fast Dispatch & Delivery
- We dispatch orders promptly and you can get your delivery FREE to most areas within 2 working days but the bonus is you can choose your preferred delivery date to suit your requirements at checkout to make buying simpler and we give you email and text updates on the day of delivery
Need Help Or Advice?
Call Us We Promise To Answer Your Questions
It's always good to be able to talk to someone to answer your questions and put your mind at ease - Call us now on 01661243530 or 07802735801
Coordonnées de contact
Bay 6 Fergusons Transport, NE24 1QQ, Blyth, Royaume-Uni
- 01661 243 530
- sales@uklogsdirect.co.uk
- www.uklogsdirect.co.uk
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to order
Easy to order
Always on date we need for delivery
Logs are always as they say good quality.
Burn well
10 juillet 2026
Réponse de UKLogsDirect
Hi Alison
Thank you for returning to us, and leaving us a 5* review.
Emma
Réponse de UKLogsDirect
Great news and delightful to hear
Thank you
Excellent service
The website was clear and easy to use, the service is always great, delivery is faultless and the logs are excellent. The cost is always competitive and this year they were £10 cheaper than last year!
10 juillet 2026
Réponse de UKLogsDirect
Hi Julie
Delightful to hear and wonderful to read your kind review, it's greatly appreciated
Kind regards
Emma
Always good quality kiln dried ash…
Always good quality kiln dried ash logs, easy to ordered. Great delivery service. Use every year.
7 juillet 2026
Réponse de UKLogsDirect
Hi Carole
Great news and thank you for taking the time to leave us a lovely review it's always appreciated especially from our loyal customers
Kind regards
Mark
Exceptional customer service and…
Exceptional customer service and quality of logs. Will definitely purchase again!
9 juillet 2026
Réponse de UKLogsDirect
Hi Raj
Thank you for taking the time to leave us such a fantastic review, it's greatly appreciated
Regards
Emma
For 3 years consistently good supplier
Wood is very securely packaged and placed exactly where wanted , as I have to carry them through house
Logs correct size, no fractures, makes stacking easy
Wood is dry , very dependable supplier. Two day delivery from Newcastle to south wales
6 juillet 2026
Réponse de UKLogsDirect
Hi Andrew
Thank you for the lovely review, and for your continued custom. We hope you enjoy your purchase again!
Emma
Quickdelivery,kept informed all…
Quickdelivery,kept informed all along,helpful,friendly delivery driver(Kyle) dropped full pallet too where i wanted it dropped.All good
6 juillet 2026
Réponse de UKLogsDirect
Hi David
Thank you for the 5* review. We are pleased to hear that the driver accommodated your delivery.
Thanks
Emma
As usual good product
As usual good product, my only issue is that the delivery didn't take place on my nominated day again. It came the day before. This is only an issue because i need someone to help me offload the wood. Ideally we should get delivery on the specified day otherwise why offer day specific delivery?
30 juin 2026
Réponse de UKLogsDirect
Hi Jenna
Thank you fo taking the time to leave us a 5* review!
Emma
Logs delivered in good time
Logs delivered in good time.
However not as dry as I expected them to be.
I split them and noticed they were more than 20% moisture in the logs and they smoked a lot in my Breeo smokeless firepit.
So having to dry them in a log shed for a few weeks and use another source of firewood for now which is a bit disappointing.
19 juin 2026
Réponse de UKLogsDirect
Hi Warren
Thank you for allowing me to resolve this issue, I'm pleased we managed to sort everything out for you. As mentioned next you time you would want to order please just give me a call.
Emma
Great processional delivery and…
Great processional delivery and service lovey kiln dried Oak, pleased to be all stocked up for winter on one of the hottest days recorded. Thank you
19 juin 2026
Réponse de UKLogsDirect
Hi Hayley
Thank you for leaving us a 5* review, and we hope you have a cosy winter!
Emma
Once again uk logs unbelievable service…
Once again uk logs unbelievable service from ordering to delivery today. Ordered 70 nets ash wood early this year to cornwall ready for winter. Great price Excellent company. This will be our secound year & we will definitely be ordering from uk logs for our third.
Many Thanks .
22 juin 2026
Avis spontané
Réponse de UKLogsDirect
Hi
Thank you for the lovely review! We hope you have a cosy winter and look forward to seeing you again.
Emma
Very happy
Good price, communication was quick and professional, I’ll be buying from them again 👍 A ***
9 juin 2026
Réponse de UKLogsDirect
Hi Richard
Thank you for the lovely review. We look forward to seeing you in the future.
Emma
Réponse de UKLogsDirect
Hi Mike
Thank you for taking the time to review us.
Emma
Logs delivered on time & left exactly…
Logs delivered on time & left exactly where I wanted them - helpful driver - so no hassle, Well done.
28 mai 2026
Réponse de UKLogsDirect
Hi Jeff
Thank you for taking the time to review us. We hope you enjoy your product.
Emma
Good customer service
I’ve ordered from UK Logs Direct before and have always been pleased with their service. This time, the third-party last mile delivery service (using an agency driver) let them and me down. I contacted Emma at UK Logs Direct and received a prompt response so I am happy to buy from them again and also to recommend them. Their Pini Kay Oak Hardwood Heat Logs burn really well and my chimney sweep always comments on how crumbly the soot is (which I’m told is a good thing).
1 juin 2026
Réponse de UKLogsDirect
Hi Jeremy
Thank you for allowing me to sort out the issues and resolve everything for you, and for leaving us a 5* review.
Emma
I've used them twice now for pallets
I've used them twice now for pallets, good quality dry logs, well packed. Delivery drivers helpful.
26 mai 2026
Réponse de UKLogsDirect
Hi Alex
Thank you for taking the time to leave us a 5* review!
Emma
Top Company - highly recommended, again!
Easy to order from website. Logs in excellent condition and high quality. Able to change my delivery date and time, thank you customer services(sales). Delivery man was polite. Thank you all
21 mai 2026
Réponse de UKLogsDirect
Hi Chris
Thank you for the lovely review, we hope you enjoy your product.
Emma
Réponse de UKLogsDirect
Hi Primrose
Thank you for the 5* review!
Emma
Ordering and delivery were vey…
Ordering and delivery were vey straightforward. The logs are dry as advertised and packed incredibly well
20 mai 2026
Réponse de UKLogsDirect
Hi Avril
Thank you for the 5* review, we hope you enjoy your purchase.
Emma
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