Ultimate Activity Camps Avis 

166
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My daughter is enjoying the Camp so much at Camp Dragon, the staff are amazing! She was made to feel so welcome and now she is thriving here. She does many activities every day and comes home happy... Voir plus

Noté 5 sur 5 étoiles

My daughter loves her time at Ultimate. The camps are well run, slick and professional. The staff e.g. Marco at Kingston are really friendly and welcoming. The activities are always fun, varied and en... Voir plus

Noté 5 sur 5 étoiles

We are very happy with ultimate English camp in Holy Cross prep school. Our son 10 y.o. Made new friends, while playing table games, role games and others and his English improved during 2 weeks. Huge... Voir plus

Noté 3 sur 5 étoiles

My nine year old did the Ultimate activity camp for one week and the survival camp for another week - both at Rose Hill School. He normally throws himself into everything he does but he came back to... Voir plus

À propos de l'entreprise

  1. Camps de vacances et de divertissement
  2. Crèche

Informations provenant de diverses sources externes

Ultimate Activity provide activity based holiday childcare for 4-14 year olds. The perfect holiday childcare option during the school holidays!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

166 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(166)

19 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ultimate Survival Handcross - amazing

I'd just like to take this opportunity to say a big thank you for a great 2025 summer at Ultimate Survival Handcross Prep . I have never seen my son so excited and happy to be attending any holiday club before
As a parent I've been really impressed with your company, from booking the clubs online, discussing SEND requirements and speaking to staff at the camp and in the office. You have all been really kind, engaged and inviting.
I'm so happy to have found your company it really has made our summer. As SEND parents it’s always an extra worry hoping your child is going to be ok and want to attend camp each day, that worry totally disappeared this year, that really is due to the activities and people at camp.

11 août 2025
Avis spontané
Noté 2 sur 5 étoiles

No water given

Unfortunately there were many occasions they refused to give water for my 5 years old even he was asking for it. It looks like after 3pm they not allowed to fill up bottles even if the child is thirsty. Luckily yesterday I picked him up at 4.30pm instead of 6pm as planned, but previously he came home really thirsty because they are not filling his bottle even he asked many times.

19 août 2025
Avis spontané
Logo de Ultimate Activity Camps

Réponse de Ultimate Activity Camps

Hello and thank you for taking the time to leave a review.

We have responded to your email directly and would like to reassure you that after following up with camp we can confirm our staff filled up all children's water bottles during both breaks and lunchtime as a minimum. Should any child have needed more water, we would have arranged this.

We hope this has addressed your concerns and if you need anything further, please respond to the email we sent you this morning.

Noté 5 sur 5 étoiles

Amazing Ultimate Active camp at Godstowe

The Ultimate Active camp at Godstowe is AMAZING. My daughter has tried 10 different other holiday camps and Ultimate Active is the only one she feels settled and happy in. The customer support centre and the camp staff are so SEND aware and make minor adaptations for my daughter, so she can not only relax but actually thrive! From go carting to creating crafts, not to mention so many games and sports, some of which I had not even heard of! The camp is safe and has great facilities including the pool that the children use almost every day. After 4 successful years of camps, we just keep on coming back!

18 août 2025
Avis spontané
Noté 5 sur 5 étoiles

My 6 year old daughter Lia attended the…

My 6 year old daughter Lia attended the summer camp at the Fulham Cross Girls School in London Girls and absolutely loved it. We live in Italy, so English is not her first language, but she felt completely at ease and came home every day full of joy and energy. She kept telling me she couldn’t wait for the next morning to go back! At the end of the week, she said it was the best summer camp experience she has ever had, which really says a lot. From my point of view, the organization was impeccable, and I always felt reassured knowing she was in such good hands. A special mention for the Camp Manager Lexi, my daughter told me she was incredibly kind and caring, and that made the experience even more special.
Congratulations to the whole team, and see you next year!

11 août 2025
Avis spontané
Noté 4 sur 5 étoiles

Professional and Well Organised

First time for our kids this year at Rose Hill School in Tunbridge Wells. Well organised from the get-go, and the team were very professional and great with the kids. Better than your average summer camps, and our kids enjoyed going. Only slight gripe was at the extended time waiting in the morning and afternoon, there wasn't much for my son to do, but that was a small detail, which I think can be easily fixed.

5 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing summer club

A massive thank you for the team at Wellesley prep school Katie, Alex, Jess, Megan, Will and Molly. A superb group of young adults. My 9 year old daughter has tried new activities Zorbing, archery, Danish longball and so many more she also met some lovely new friends. She came home everyday content, tired and smiling ear from ear.
She had swimming each day attending ( 7 days over 3 weeks ) which she really enjoyed gave her a chance to cool off.
She was disappointed that today was her last day.
We will be back. Thank you so much for making Zoe’s summer so much fun.

13 août 2025
Avis spontané
Noté 1 sur 5 étoiles

NO SWIMMING for 20 days SUMMER CAMP! Big disappointment!

NO SWIMMING for SUMMER CAMP!

My daughter joined the camp for 20 days and there is only 2 days for swimming. In the beginning, I was told the swimming pool was broken. Later, I was told there was no lifeguard. Everyday. In such a warm summer, it is a big big disappointment! And they just let it be. Is it really impossible to hire a life guard for an hour in Hampshire?

13 août 2025
Avis spontané
Logo de Ultimate Activity Camps

Réponse de Ultimate Activity Camps

Thank you for taking the time to leave a review and please accept our sincere apologies for any disappointment which has been caused. We know swimming is a very popular activity on camp and it can be upsetting when it cannot be run.

Please do get in touch with our friendly Customer Support Team at help@ultimateactivity.co.uk to discuss you feedback in more detail.

We look forward to hearing from you soon!

Noté 1 sur 5 étoiles

My daughter hated it

My daughter hated it. Split up from her school mates on the first day on an arbitrary basis. The next day they refused to allow her to change class. The third day we were lied to by the staff at check in. Rude attitude from staff. Never again.

31 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic camp

My son and daughter had a fantastic time at Camp Dragon run by Ultimate Activity Camps! They loved all the activities, especially archery. We were greeted with a warm welcome at drop-off, and they made some great new friends during their time there

28 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Extremely Disappointing Experience – Poor Management

I had a very disappointing experience with Ultimate Activity Camps on 14th July 2025 at their Oxfordshire location. I arrived at 8:30 am with my 8-year-old son, only to be told—after a 20-minute wait in line—to place him in a group for 4–6-year-olds, which was clearly inappropriate. Staff at that group acknowledged the mismatch and directed me back to the front desk, where I was told all other groups were full and that there was no actual camp manager present.

Despite contacting customer service, the issue remains unresolved.

As a result:

I was late to work,
My son was deeply disappointed,
We received no resolution.

This was an appalling lack of organisation, communication, and accountability from a company that claims to offer high-quality children’s experiences. I expected better. I hope Ultimate Activity Camps takes this seriously and makes the necessary improvements.

14 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Read the fine print carefully before booking

Their cancellation policy is unnecessarily rigid. The policy is not clearly highlighted at the time of booking, and when contacted to discuss the situation, I found them unaccommodating and inflexible.

Given the nature of children’s activities, most organisations offer at least some degree of flexibility or credit towards future bookings, but unfortunately, that wasn’t the case here. I would advise others to read the fine print carefully before booking.

7 juillet 2025
Avis spontané
Logo de Ultimate Activity Camps

Réponse de Ultimate Activity Camps

Firstly, thank you for taking the time to leave a review and pass on your feedback. We are very sorry to hear hear that your experience with us was anything less than positive.

We can tell from our records that you spoke to our Customer Support Team yesterday in regards to cancelling a day on camp at the end of next week. The cancellation you requested fell within 14 days, which under our cancellation policy would not qualify for a refund. However, as the 14 day window had only just passed, our team, unprompted offered you the more beneficial standard cancellation policy instead. We apologise we not able to be more flexible in this instance and are very sorry for any disappointment this may have caused.

Our Cancellation Policy is clearly displayed in our Terms & Conditions, alongside being included in both our initial email confirmation and our 7-day reminder email.

Again, please accept our sincere apologies that your experience has not been five star so far and we hope you child has a wonderful time on camp.

Ultimate Activity Camps

Noté 5 sur 5 étoiles

Great summer camp, strongly recommended

I am really satisfied with the camp in Romsey, to which my daughter went for 3 weeks this summer. I found the staff to be well trained and accommodating -- and the majority of the more senior staff were teachers in schools so they knew how to manage children. It is possible that the junior staff were also teachers, but I didn't interact with them as much. I liked the diversity of activities that they had on offer, the structured days, the fact that the staff was receptive and had tons of empathy. My child really enjoyed the camp. If I were to give the organizers some feedback, it would be to open in more locations because Romsey is a tad far from where we live. But overall, great summer camp organizer, we're very pleased.

5 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Experience

The team provided a unique experience in this part of the world to take part in proper outdoors activities. My kids loved every minute of it and have asked to go again next summer. They haven’t said that about any other summer club so high praise indeed!

12 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Supportive staff made this a great experience

This is the third year we have had a positive experience at Ultimate Activity at Prior Park for our 11 year old boy. The staff were excellent, helpful, communicative and understanding of his unique situation - thank you

12 août 2024
Avis spontané
Noté 5 sur 5 étoiles

My daughter attended the Reading…

My daughter attended the Reading Crosfields camp for the first time and loved it. The staff were welcoming and enthusiastic from the beginning and the early drop off/late collection is really useful. The swimming activity is a really good idea! So overall, had a really positive experience!

12 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Really unhappy with this camp

Really unhappy with this camp, really incapable 'teaching' stuff. Input my son's swimming trunk into the front pocket of his bag with his gaggles, they didn't let him swim as they couldn't bother to look inside the only bad he has with him .
Have you ever heard of mobile phone ???!! Could have just called me , instead of not letting him swim and enjoy the water! Honestly so unhappy with this service!!
I would definitely not recommend this camp to anyone!

9 août 2024
Avis spontané
Logo de Ultimate Activity Camps

Réponse de Ultimate Activity Camps

Thank you for your feedback and we are so sorry to hear your child was not able to swim. Our Customer Support Manager would like to discuss this with you but cannot find your details on our system. Please can you contact us on help@ultimateactivity.co.uk so we can assist you further.

Noté 2 sur 5 étoiles

Very disappointed with the ultimate…

Very disappointed with the ultimate survival camp at Blue Coats the activities were poorly organised and the kids not given instructions. My daughter asked for help to be told the instructor would come back to her but didn’t.
My daughter had an accident and has come home with a black eye, whilst I appreciate accidents happen it’s disappointing the staff didn’t spot that she was hurt and upset, no ice pack applied. Given it’s one of the pricier holiday clubs I had hoped for so much more, will not be using again.

6 août 2024
Avis spontané
Noté 2 sur 5 étoiles

Bored children, dull activities - avoid

My children and their three friends attended the Ultimate Activity Survival camp at Reading Blue Coat school today and none of them enjoyed it. The only activities (over the course of an 8-hour day) were making a bracelet out of string, making shelters (they said with no instructions or guidance), making a trap with a piece of string (again, no guidance - just told to go and do it by themselves) and axe throwing, for which they just got a safety briefing but no real instruction. My daughter lost interest after one go. They said staff were disorganised and kept sending them back and forth to different places because they were unsure where they should be. One child got a black eye from running into a camouflaged guy rope. The children were bored, said they couldn’t wait to come home and rated it 3/10. Not the level of care, resources, engagement or entertainment I expected for the princely sum of £57 per child. They won’t be going to this camp again and we would not recommend it.

6 août 2024
Avis spontané
Logo de Ultimate Activity Camps

Réponse de Ultimate Activity Camps

Thank you for your feedback and we are so sorry to hear your children did not enjoy their experience on Camp. Our Customer Support Manager would like to discuss this with you but cannot find your details on our system. Please can you contact us on help@ultimateactivity.co.uk so we can assist you further.

Noté 1 sur 5 étoiles

The teacher was impatient to foreign students only 4.5 years old. And the agent unilateral forced cancellation of the course without confirmation

It was a very bad experience.
The same institution, different schools, different principles.

The teacher in crosfield school at Reading was impatient and maliciously dropped out of school for two Asian 4-and-a-half-year-old girls because they didn't speak English very well. Two children were expelled from school after just one day.

But just last week we went to another school (Sutton high school) at the same institution for two days and it was very good. The teacher says they are lovely. So the rules make us very confused.

When we signed up, we carefully filled out the questionnaire, the two girls’s English are beginner. Our registration went smoothly as well.And the two little girls were cute and well-behaved, and they were happy to go to school, but they were withdrawn from school, which made us very incomprehensible.So, we just thought that the teachers here were unfriendly and impatient to Asians, so we switched to a new summer camp.

But we didn't realize that the agency had unilaterally canceled our booking for the next week at another school(Headington school) in Oxfordshire without any email and phone call. That made us very angry, on the morning of July 29th, the children went to school happily, but said that we did not have a reservation, we canceled, but there were no additional seats to book that week, and the children could not go to school.

In short, The teacher dropped out of school without reasonable reason.And The rules are different in different schools, especially when we communicate with the children, and they don't like the teachers in crosfield school because they don't play with them. And the unilateral forced cancellation of the course without confirmation is very infuriating.

Luckily, we found another better summer camp for our two lovely 4 year old girls, the teachers were friendly and the children were very happy.

We will never choose this ultimate activity camp again, it was a very bad experience indeed.

22 juillet 2024
Avis spontané
Logo de Ultimate Activity Camps

Réponse de Ultimate Activity Camps

Thank you or taking the time to leave us a review and we are sorry you did not have a positive experience. We will be reaching out to you directly to discuss this further.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus