Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic. They arri... Voir plus
L'entreprise a répondu
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Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic. They arri... Voir plus
L'entreprise a répondu
Excellent service from United Carpets both at showroom, delivery and fitting stages. Friendly, helpful staff and good selection of flooring. We are in the process of having several rooms redecorated... Voir plus
L'entreprise a répondu
Great service given in shop by Ash, advice given on choosing product, knowledge was Good, No problem with coming out to measure up. Callum and Nathan fitted flooring, Great guys, worked really well to... Voir plus
L'entreprise a répondu
Good service from the shop, organised and great products but they were let down badly by the subcontractor fitters. Poor fitting of the floor and still not right after a revisit. Having to send photos... Voir plus
L'entreprise a répondu
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Écrit par l'entreprise

That's our promise

Earl Road, SK8 6PT, Cheadle Hulme, Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Took a while to arrive but bed is fine

Réponse de United Carpets & Beds - Cheadle Hulme
I will say it’s good quality carpet but…
Didn’t have the best experience, the costings are not clear at United Carpets. I had to ask for a breakdown in order to see where the money had been spent after I was asked for more due to one of the rooms being bigger. After receiving the breakdown I could see we’d been charged for grippers that we didn’t need.
The fitters they use are not the best, they are polite and friendly but they cracked out door frame screwing the hinges back in which will cost me quite a bit to replace and they leave everything behind and I mean everything. You have to do an entire clean, they leave all rubbish, off cuts, used glue and bags behind in your rooms and outside
I won’t be using United Carpets again.

Réponse de United Carpets & Beds - Cheadle Hulme
Once again I chose United Carpets and Beds
Cheadle Hulme branch as I have had many dealings with them and i am always happy with the service and installation of my flooring
5 Stars
My two main points of contact are Elliot & Ash both very friendly and professional

Réponse de United Carpets & Beds - Cheadle Hulme
Carpet fine and well fitted but would give customer service a zero.
We was given a provisional date for fitting by the salesman which we was told was flexible.
Unfortunately due to delays in obtaining materials we were unable to complete our work and decorating by that date so phoned local branch 4 days before fitting to request a date for fitting a few days later and was told by a grumpy employee that if we did not accept the planned date it would be a month before the carpet could be fitted, reluctantly we agreed to have it fitted on the planned day , hence us having to work around and decorate after the carpet was fitted
Totally unacceptable and would probably not use United Carpets again.

Réponse de United Carpets & Beds - Cheadle Hulme

Réponse de United Carpets & Beds - Cheadle Hulme
Fitting was poor, customer service once they have handed over to fitters is non existent. Really disappointed and will never use again

Réponse de United Carpets & Beds - Cheadle Hulme

Réponse de United Carpets & Beds - Cheadle Hulme
Kept well informed from order to delivery and the guys instore were very helpful. Also delivery guys were on time and efficient and friendly also.

Réponse de United Carpets & Beds - Cheadle Hulme
The salesman were not pushy but on hand and very helpful when we needed their advice. Went above and beyond to help us. We would highly recommend

Réponse de United Carpets & Beds - Cheadle Hulme
Brilliant service. Everything looks great - fab quality. Thanks so much.

Réponse de United Carpets & Beds - Cheadle Hulme
Excellent service from start to finish.
Highly recommend.
Peter was very patient and helpful as were all the staff.

Réponse de United Carpets & Beds - Cheadle Hulme
Absolutely fantastic from start to finish. Lovely friendly people in the store and the fitters. The people in the shop gave us lots of advise and help without feeling like we were being upselled. The fitters were fab, arrived on time, very professional and friendly and we are so chuffed with our new flooring. Will definitely use again!

Réponse de United Carpets & Beds - Cheadle Hulme
Really pleased from start to finish
Good choice of carpet
Brilliant price
Excellent fitting by contractor👌

Réponse de United Carpets & Beds - Cheadle Hulme
I came to the store with a good idea of what I wanted, the salesman took me straight to a couple of options, was very clear on quality and price difference and I chose the one i wanted.
Took less than 5 minutes to complete a couple of bits of paperwork, booked the day i wanted it fitting and that was it! Could not have been easier.
The fitters were fantastic, called ahead before arriving, courteous and respectful as they came in and out while I was working from home.
I would highly recommend this store for quality and price, you can’t go wrong

Réponse de United Carpets & Beds - Cheadle Hulme
Very helpful advice from shop.
Fitter very tidy and professional.

Réponse de United Carpets & Beds - Cheadle Hulme
Excellent experienced staff from salesman to friendly fitters who were courteous and did a clean Excellent job. So impressed that we will be contacting them to undertake another project & would recommend the firm to family and friends

Réponse de United Carpets & Beds - Cheadle Hulme
The prices was high and I’m not happy with the fittings which I asked for fix some issues in the next day after fixing still is about one month they didn’t respond 👎

Réponse de United Carpets & Beds - Cheadle Hulme
Love my stair and landing carpet .. the fitting crew were absolutely fantastic and fitted the carpet in a fast, friendly and professional manner.. fully recommend the whole kit and kaboodle.. well done guys x

Réponse de United Carpets & Beds - Cheadle Hulme
I’m very pleased with the final job, my floor looks great. It took a very long time from ordering to completion though (a month). I didn’t realise it would be such a long wait for a fitting slot. Communication was poor throughout the process too which made it a little frustrating.

Réponse de United Carpets & Beds - Cheadle Hulme
United Carpets and Beds delivered the Eze mattress efficiently and rapidly. The mattress is very comfortable.

Réponse de United Carpets & Beds - Cheadle Hulme
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