We have used United Carpets over the years and have never been disappointed, from the start to the finish great service and advice from Barry and his staff in the Crossgates branch to arriving on time... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
After been recommended by family to take a look at United carpets and beds to carpet my two bedroom flat. I was greeted by Ian with some great advice, not pushy, didn't rush me, arranged someone to co... Voir plus
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I was impressed with the staff in branch who offered helpful and direct advice, not trying to upsell but giving me straight advice for a product within my budget range. They organised installation at... Voir plus
L'entreprise a répondu
Carpets are great quality & and staff are really helpful! Ian and Ewan were great and helped us pick out carpets based exactly on our needs & budget - been purchasing carpets from here for many years... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de moquette
- Magasin de meubles de chambre à coucher
- Magasin de revêtements de sol
- Magasin de meubles
- Magasin de meubles de salon
- Magasin de matelas
Écrit par l'entreprise
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Écrit par l'entreprise
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Coordonnées de contact
1 Austhorpe Road, LS15 8QR, Leeds, Royaume-Uni
- 0113 293 1717
4,5
Excellent
182 avis
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Great fitting and service.
12 juin 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi Wendy, thank you for taking the time to leave us a review.
We're so glad to hear that our Leeds store & independent fitter was able to provide you with a great service with great fitting.
We hope to assist you again in the future, take care.
Disappointing aftercare and hidden waste policy
I spent over £1,000 on carpet fitting and was shocked to find they left all the waste behind without any warning. At no point during booking, fitting, or in their terms and conditions was it mentioned that I’d be responsible for waste disposal. I had to pay for collection myself as part of a larger job, which added to my costs. When I raised this to them via email, they vaguely referred to a “law” but gave no details about this which is honestly just ridiculous. Poor communication and disappointing service for the price.
14 juillet 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Good afternoon CJ, thank you for taking the time to leave feedback.
Unfortunately we do not offer a waste disposal service, however we apologise this has not been communicated with you at point of purchase.
All of your feedback will be taken on board to review our service.
Kind Regards
The United Team
Steer Clear of United Carpets & Beds in Crossgates Leeds
What a sham bunch of cowboys this company is, especially the fitters. We bought carpets and vinyl flooring for our new first floor apartment and paid upfront as you do. the fitters arrived two hours beyond schedule and were exceptionally rude towards us, the carpets were of very poor quality and more thinner than what we had paid for. So this is what happened.... The fitters and store staff offered no apology for arriving two hours late and once they did arrive, complained that the flat was cold and demanded we put the heating on. then they said that the stair carpet would not go under the front door at the bottom of the stairs so only put the carpet to the last step and left the bottom area completely bare, we notices threads coming from that said carpet and asked for these to be removed but the fitters just told us to remove them ourselves with scissors! Not professional at all. They then spoke very abruptly to us and told us to "Stop moaning" when we pointed out that the vinyl flooring appeared to be the wrong shade and not the one we selected, I called the store and explained this but was told the one we selected was out of stock so they gave us a similar shade. Exactly two weeks later the stair carpet started fraying at the edges with more loose threads and the vinyl started to come away from the corners, more calls to the store proved fruitless because we were given one excuse after another and another. In the end we had to removed the whole carpets and vinyl flooring due to such poor quality and buy everything new from elsewhere, more expense but at least we got decent quality this time and everything was fitted to the high standard we didn't get from United.
4 février 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Good afternoon Maura, thank you for taking the time to leave feedback.
We would like to hear more about your experience, please email customerservice@unitedcarpets.net with your details and a member of our team will look into this for you.
Kind Regards
The United Team
I found this company and the staff that…
I found this company and the staff that work there, especially the manager very helpful . Advise me what was best and show me exactly what I won’t . The service was very good informing me every step of the way very helpful. I will highly recommend these. This is not the first time I have used them so this is why I went back. 👍👍👍
20 juin 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi Jewell, thank you for taking the time to leave us a review!
We're so pleased that our Leeds store could meet your expectations and provide you with a 5 star service.
Thanks again for the recommendation, we look forward to your next visit with us, take care.
Service was on time and to a very good…
Service was on time and to a very good standard.
The flooring was competitively priced,and everything was as promised.
4 juin 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi mike, thank you for taking the time to leave us a review!
Its great to hear that our Leeds store could meet your expectations and provide you with a 5 star service.
We hope that you love your new flooring, take care.
The staff members in the shop are…
The staff members in the shop are really friendly. Prices are reasonable and fitting times quick. Really happy with the quality and fit. Would definitely return
24 mai 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi Natasha, thank you for taking the time to leave us a 5 star review!
We're so glad you had such a positive instore experience with our Leeds store.
We hope to assist you again in the future, take care.
Great service
Bought carpet and mattress , both delivered as planned but issue with mattress , sorted very quickly and professionally, have used many times,
13 juin 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that the team was able to resolve any issues with your delivery quickly and professionally.
We look forward to assisting you again soon.
United Carpets & Beds Leeds
The hardest part was choosing the…
The hardest part was choosing the colour. The purchasing and install date were easy. The two fitters were quick, efficient and left it clean & tidy. Overall we are highly satisfied. We'll be back for the three bedroom carpets when we're ready.
8 mai 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hello Allan, thank you for taking the time to leave us a review!
Its great to hear how our Leeds store provided you with a 5 star service that met all of your expectations.
We look forward to help you on your future projects, take care!
Everything was spot on from start to…
Everything was spot on from start to finish as it always is with United C&B
12 mai 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi Simon, thank you for taking the time to leave us a review!
We're so glad that our Leeds store made your experience with us a positve one from start to finish.
We hope to assist you again on any future projects you may have, take care!
Great product and great quality and…
Great product and great quality and good service
7 mai 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Thank you for taking the time to leave us your feedback. We hope to see you again soon for your next project!
Carpet fine and well fitted.
22 mai 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Thank you for taking the time to leave us your feedback. We hope to see you again soon for your next project!
AWSOME service and quick to fit always…
AWSOME service and quick to fit always use them in crossgates
29 avril 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi Mark, thank you for taking the time to leave such positve feedback!
We're so glad that our Leeds store could meet your expectations and provide you with a 5 star service.
We look forward to assisting you on your next project, take care!
Great service
Carpet fitter arrived and fitted the carpets beautifully. They are lovely and we are very pleased with them. Can’t wait to get the rest done
24 mars 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hello Alyson, thank you for taking the time to leave us such a kind review!
We're so pleased to hear that our Leeds store was able to provide you with a great service that met your expectations.
We look forward to assisting you again in the future, take care!
The carpet is really good quality
The carpet is really good quality, looks great and will be hard wearing. The fitter did a really good job and arrived as expected.
4 avril 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi Jane, thank you for taking the time to leave us such kind feedback!
We're so pleased to hear that our Leeds store was able to meet your expectations and provide you with a 5 star service.
We hope that you love your new carpets, and we look hope to assist you again in the future take care!
Réponse de United Carpets & Beds - Leeds
Hi M E Clark, thank you for taking the time to leave us a review!
We're so pleased that our Leeds store could meet your expectations and provide you with a Excellent service.
We hope that we can assist you again in the future, take care!
Good communication and excellent job…
Good communication and excellent job while very pleasant.
28 mars 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi Mrs Mulhearn, thank you for taking the time to leave us a review!
We're so pleased that our Leeds store could meet your expectations and provide you with a 5 star service with excellent communication.
We hope to assist you again in the future!
All the Best
The United Team
Excellent service from the team at the…
Excellent service from the team at the Crossgates Leeds store. Even when we messed up with the sizing for one of our carpets, they were very accomodating and came and fit it for us within a couple of days. Will definitely go back :)
27 mars 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hello Lindsay, thank you for taking the time to leave us a review!
We're so pleased that our Leeds store could meet your expectations and provide you with an excellent service.
We look forward to your next visit with us, take care!
Everthing and everyone was brilliant…
Everthing and everyone was brilliant from ordering to delivering and fitting first class a most enjoyable experience
Thank you all very much at United Carpets crossgates
Terry&Sandra
14 mars 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi Terrance, thank you for taking the time to leave us a review!
We're so pleased to hear that our Leeds store could make your experience with us an enjoyable one.
We hope to assist you again in the future, take care!
Brilliant came two days after placing…
Brilliant came two days after placing order in the shop & perfect fit. Very helpful in the shop when choosing carpet & not extortionate prices. Have used them in the past with no problems 👍
2 octobre 2024
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hello Brenda, thank you for sharing how our Leeds store did!
We're so glad they could provide you with a quick and efficient service. We hope that you love your new carpets, have a fantastic afternoon!
Very happy overall
Very happy with our new bedroom carpets. Lovely staff, very friendly & helpful. The fitter was also great, very efficient. Will certainly be using again in the future. Thank you!
25 mars 2025
Avis spontané
Réponse de United Carpets & Beds - Leeds
Hi Joanne, thank you for taking the time to leave us a review!
its so great to hear that you're very happy with your new bedroom carpets. We're so glad that our Leeds team could meet your expectations.
We look forward to your next visit with us, take care!
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