I had an amazing experience recently with this Company. After a previously terrible and stressful experience with a different company, I was recommend these guys by a friend and was met with the very... Voir plus
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I had an amazing experience recently with this Company. After a previously terrible and stressful experience with a different company, I was recommend these guys by a friend and was met with the very... Voir plus
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I was helped by Harry he was very helpful, didn’t makr anything too much work and helped me stay within my budget. Will definitely use this company again. He was very professional and went above and b... Voir plus
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Fantastic service from the staff in store. My carpet had to be ordered in and was and fitted within a week, very punctual and fitting was done very well by Naz.
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Fantastic service and great staff Went into the shop with measurements in feet (I’m old school) they did not fuss and converted it across and got me a great off cut to fit my bedroom can’t recommend... Voir plus
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United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Écrit par l'entreprise

That's our promise

5 Corporation Street, CV11 5AG, Nuneaton, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Absolutely shocking, un professional left for two weeks with out sorting problems

Réponse de United Carpets & Beds - Nuneaton
Ordering was pretty straight forward. We had stairs, landing & hallway carpeted and a vinyl floor fitted. We were told by the sales guy to screw down plywood over the floor boards so it was flat to fit the vynil.
The carpet fitter arrived and said he can’t put the flooring down over the screws , they would have to be taken out and stapled and charged an extra £15 on top of what we’d already paid. Called United Carpets and conveniently the sales guy ‘was out at the moment but will call back’! Never called. I called UC customer service who said they would call the branch to get him to call us, again didn’t happen.
We weren’t bothered about trying to get a refund, but wanted to talk to him about the incorrect info he had given us.
The fitter was polite & friendly and just got on with the job.
Just your sales person let you down UC!

Réponse de United Carpets & Beds - Nuneaton

Réponse de United Carpets & Beds - Nuneaton
Great service quality carpet professionally fitted

Réponse de United Carpets & Beds - Nuneaton
Lovely carpet great fitting but was not happy with amount of waste carpet that was left over that had to pay for. Could have measured it better

Réponse de United Carpets & Beds - Nuneaton
Nice choice of flooring. Free measuring & decent pricing and good fitting service .
Definitely recommend.

Réponse de United Carpets & Beds - Nuneaton
Was quick and friendly staff. Only issue is that I keep finding glue that was stepped in and they had to come and cut some of it off.

Réponse de United Carpets & Beds - Nuneaton

Réponse de United Carpets & Beds - Nuneaton
Reasonable prices and wide range of options.
Delivery was quick, flexible with fitting appointment. Very happy with how it looks and the overall experience.

Réponse de United Carpets & Beds - Nuneaton
Fitters were friendly, polite and considerate and did a great job, the only reason for 4 stars is that what was quoted as a 2 day job, turned out to be 6 day job meaning we had to re arrange and reorganise other aspects of the job. The job ended up costing a lot more as things like levelling flooring from one space to another and finish of the flooring edges weren’t taken into consideration when the job was first assessed and quoted!

Réponse de United Carpets & Beds - Nuneaton
The ordering of the carpet was a good experience, I did go down first thing next morning and changed the colour,the salesman was very helpful, 2weeks later the carpet was fitted, unfortunately there's a Fault with the carpet, and I think 2 different shades of grey, But I have decided to live with it, good luck with your purchase

Réponse de United Carpets & Beds - Nuneaton
Really happy with the quality and service for my stair runner
The team did a great job

Réponse de United Carpets & Beds - Nuneaton
Easily dealt with over the phone, ordered a few samples came within a couple of days. Chose one spoke to them then booked it all in, the guys came out to fit it wasn’t here very long. Did an amazing job and very chatty. Would reccommened to anyone!

Réponse de United Carpets & Beds - Nuneaton
Great customer service. Fitters arrived promptly and were very efficient. Very pleased. Will definitely use united carpets again.

Réponse de United Carpets & Beds - Nuneaton
Went in store paid in full for front room and hall cost over 700 and was told fitting would be £40 per room, I told them I only wanted fitting in front room and will do hall myself, they then phoned me £30 mins before the fitting man was turning up to tell me I either pay for both rooms to be fitted which would actually cost £100 and not £40 when I said I don’t want both only front room they then said they will charge me £70 for delivery.. I panicked and didn’t know what to do, I’m a single parent and disabled I had to phone a friend for extra money so I just paid the £100 to the fitting man as it would of been cheaper than paying the extra for delivery and I would get my hall done, I told the lad on the phone who took my order in store that this was totally unacceptable and if this would of been the case I wouldn’t of went there in the first place, they said it was free delivery and £40 per room for fitting, he told me the people was already on the way and I have to pay either way.. I would recommend people to stay well clear from this place i got my bedroom carpet from the same place the year before and only paid the £40 and no delivery which is why I went back for my front room

Réponse de United Carpets & Beds - Nuneaton
Whole experience from purchasing to fitting was very good. All staff we dealt were friendly and professional throughout.

Réponse de United Carpets & Beds - Nuneaton
The fitting was OK however left all bits carpet grippers etc filled 2 black bags

Réponse de United Carpets & Beds - Nuneaton
Mark at Nuneaton Branch was easy to deal with, zero pressure. Naz who did fitting personable and efficient. Very reasonable pricing vs TAPI…can only recommend!

Réponse de United Carpets & Beds - Nuneaton
Always very helpful and pleasant
.have had time to help you.

Réponse de United Carpets & Beds - Nuneaton
The fitters arrived at the time they said they would. They were so helpful as they assisted with moving some of the furniture.
Communication with the company was excellent.
I would definitely recommend this company

Réponse de United Carpets & Beds - Nuneaton
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