United Carpets & Beds Avis 

11 718
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had our house carpeted and lino fitted throughout. Staff in the shop were very helpful and gave great advice. The carpet fitters were very quick considering it is a four bedroomed house and they we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

from making a telephone call to arrange the measuring service all staff were very polite and Adam who brought the carpet samples was very helpful and understood what we needed . the carpets fitters we... Voir plus

Noté 5 sur 5 étoiles

Purchased new flooring for my bathroom ,from the Burslem ,stoke on Trent store , Has usual , Great service , staff really helpful , lots of choice and happy with the prices All my flooring I have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely great experience from first visit to the store to install. Adam and his colleagues took good care of me and my project. Will recommend to anyone. The product quality and price were top... Voir plus

À propos de l'entreprise

  1. Magasin de moquette
  2. Magasin de meubles de chambre à coucher
  3. Magasin de revêtements de sol
  4. Magasin de meubles
  5. Magasin de meubles de salon
  6. Magasin de matelas

Écrit par l'entreprise

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Écrit par l'entreprise

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

12 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(11 718)

1 873 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Good service from the shop staff. Not so much, the fitters

I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful.

What hasn't been so great has been the fitting. Despite being friendly and helpful, at times, walls and paint work were constantly scuffed, scratched and marked. I have a large crease in the vinyl flooring in the dinning room. The first fitters were extremely unhelpful, leaving a double bed to be put back together by myself. On asking for support, I was sternly told, that they expected all rooms to be clear of furniture, which is totally unrealistic!
Huge bags of excess carpet, underlay was left in the bedroom for me to take downstairs. It wasn't even placed outside!! Not impressed

13 mai 2026
Avis spontané
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Réponse de United Carpets & Beds

Good afternoon Carol, thank you for taking the time to leave feedback.

We're sorry to hear that your experience with the independent fitters did not meet your expectations. This is not the level of service we strive to provide and we thank you for bringing this to our attention.

Our Customer Service team would like the opportunity to look into this further, please contact our Kirkby store directly or alternatively email customerservice@unitedcarpets.co.uk at your earliest convenience with your details and a member of our team will be in touch.

Kind Regards
The United Team

Noté 5 sur 5 étoiles

Recommend united carpets service was…

Recommend united carpets service was fast all staff polite Neil the fitter was amazing very polite nothing was too much trouble workmanship tidy and good

22 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Ry, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Thank you

Professional, helpful, courteous and attentive to our needs

3 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi, thank you so much for the kind feedback.

We're so glad we could assist you and provide you with a great service throughout!

Noté 5 sur 5 étoiles

Very good experiance

25 juillet 2026
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Réponse de United Carpets & Beds

Hi, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Fenton store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Amazing experience!

Experience was really good. Chris was amazing!

25 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Samuel, thank you so much for sharing how our Boston store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We hope to assist you again in the future with any projects you may have. Take care!

Noté 5 sur 5 étoiles

All of the staff were very friendly and…

All of the staff were very friendly and a massive thanks to Jav for saving my back from an airbed and getting us exactly what we wanted within budget

25 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Gemma, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Fenton store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Simon really helpful

25 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Monique, thank you so much for sharing how our Sleaford store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We hope to assist you again in the future with any projects you may have. Take care!

Noté 5 sur 5 étoiles

Mark did a great job fitting our carpet!

Mark did a great job fitting our carpet!

24 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Jamie, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Arnold store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Full house renovation.. July 2026

I have recently bought a new house in West Hull which I have renovated throughout July ‘26
I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my house to be measured up for carpets and flooring.
I spoke to Craig on each occasion who has been so friendly and helpful and has advised and recommended the most suitable flooring at the best prices.
All the carpets and flooring were measured and professionally fitted by Leon and his mate who have done an exceptional job.
I am so pleased with the products and service throughout and would highly recommend.
Thank you so much guys x

25 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hello Mandy, thank you for taking the time to leave a review.

Its a pleasure to hear that our Boothferry store could meet your expectations and provide you with a 5 star service throughout. Its great to hear that Craig could help guide you on which flooring was most suitable for each room as you renovated your home.

We're so pleased that you're happy with the finished results of your flooring and carpets. Thank you so much for the recommendation. Take care.

Noté 5 sur 5 étoiles

When I visited the store (which I did…

When I visited the store (which I did many times as I'm very indecisive!), they left me to it and didn't follow me around or ask me questions. When I was ready, I went to them & they were incredibly helpful. I ended up having a carpet fitted & they were brilliant. Absolutely no problems fron start to finish!!

27 mai 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Paula, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Wrexham store could meet your expectations and provide you with a 5 star service throughout. We're so pleased that you're happy with the finished results of your carpets.

We hope to assist you again in the future! Take care.

Noté 5 sur 5 étoiles

The guys was very helpful again would…

The guys was very helpful again would recommend

23 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Garry, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Derby store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 3 sur 5 étoiles

Customer service in the shop was great… install not so much

Customer service in the shop was great however when it was installed, the install wasn’t very good

29 mai 2026
Avis spontané
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Réponse de United Carpets & Beds

Good afternoon Olly, thank you for taking the time to leave a review.

We're so pleased to hear that you recieved such a positive service when in our Stechford store. However we're sorry to hear that your experience with the independent fitters did not meet your expectations. Please don't hesitate to contact our Stechford store directly or alternately email customerservice@unitedcarpets.co.uk with your details so we can look into this further.

Kind Regards
The United Team

Noté 5 sur 5 étoiles

Always use this company

Always use this company. Very professional. Do an amazing job. Couldn't ask for better

20 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Paul, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Mansfield store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Very helpful and friendly from the…

Very helpful and friendly from the start.
Accommodating, fast service.
Helpful and thoughtful when laying down the carpet. Rubbish taken away.
Being going to them for years.. nothing is to much trouble 😁👏😊

17 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Marie, thank you for taking the time to share how our Stechford Store did.

Its such a pleasure to know that the team were able to make your experience with us a positive one from start to finish.

Thank you so much for continuing to support United Carpets and Beds! We look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Iv used United Carpets lots of times…

Iv used United Carpets lots of times and they are always reasonably priced and they do a great job never had an issue with them and the staff are great.

10 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Darren, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Wrexham store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Great service and communication .

Great service and communication from staff at the shop. Quick polite fitting and carpet looks great. Will be coming back for stairs next.
Happy customer. Will recommend.

Jennifer stubbs

9 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Jennifer, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Nuneaton store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Went into the store today looking for…

Went into the store today looking for quotes for carpet Callum was very helpful and was able to find us what we was looking for highly recommended

23 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Leon, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a 5 star service throughout.

We're so pleased that Callum was able to help you find exactly what you were looking for.

We hope to assist you again in the future! Take care

Noté 5 sur 5 étoiles

The service was excellent throughout my…

The service was excellent throughout my visit greeted with a smile i wasn't rushed if I needed help they were there. They helped me with payment plans that suited my pocket Both members of staff were great brilliant service.

2 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Christina, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Stockton-on-Tees store could meet your expectations and provide you with an excellent service throughout. We're so pleased that the team could find you a payment plan that was suitable for you and your budget!

We hope to assist you again in the future! Take care.

Noté 5 sur 5 étoiles

Very good price.

Very good price.

Chris the carpet fitter made an excellent job of fitting the carpets, so professional.

Will be using United Carpets again without fear.

11 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Jennifer, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Dudley store could meet your expectations and provide you with a 5 star service throughout.

We're so pleased that you're happy with the finished results of your carpets.

We hope to assist you again in the future! Take care.

Noté 5 sur 5 étoiles

Good choice of beds…

Good choice of beds allowed to browse freely, quick and efficient delivery

11 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Susan, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.

Thank you so much for the recommendation. We hope to assist you again in the future.

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