Recently had all upstairs carpets fitted. What an excellent service from United Carpets and Beds in Chorley. From going into the shop and being welcomed by Emily who made the buying a very eas... Voir plus
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The ordering and delivery went ok. However when the carpet fitter arrived, he got about halfway through the job and then he informed me that he was short of material still needed enough material to... Voir plus
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A big thank you to Rob at United Carpets Daybrook for helping us sort out what we needed .We had Carpets upstairs then laminate flooring downstairs. Great service and great price . Then a week later... Voir plus
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We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been... Voir plus
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À propos de l'entreprise
- Magasin de moquette
- Magasin de meubles de chambre à coucher
- Magasin de revêtements de sol
- Magasin de meubles
- Magasin de meubles de salon
- Magasin de matelas
Écrit par l'entreprise
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Écrit par l'entreprise
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Coordonnées de contact
Moorhead House, Moorhead Way, Bramley, S66 1YY, Rotherham, Royaume-Uni
- 0330 311 2442
- customerservice@unitedcarpets.co.uk
- www.unitedcarpetsandbeds.com
4,6
Excellent
12 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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When I visited the store (which I did…
When I visited the store (which I did many times as I'm very indecisive!), they left me to it and didn't follow me around or ask me questions. When I was ready, I went to them & they were incredibly helpful. I ended up having a carpet fitted & they were brilliant. Absolutely no problems fron start to finish!!
27 mai 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Paula, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Wrexham store could meet your expectations and provide you with a 5 star service throughout. We're so pleased that you're happy with the finished results of your carpets.
We hope to assist you again in the future! Take care.
The guys was very helpful again would…
The guys was very helpful again would recommend
23 juillet 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Garry, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Derby store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Customer service in the shop was great… install not so much
Customer service in the shop was great however when it was installed, the install wasn’t very good
29 mai 2026
Avis spontané
Réponse de United Carpets & Beds
Good afternoon Olly, thank you for taking the time to leave a review.
We're so pleased to hear that you recieved such a positive service when in our Stechford store. However we're sorry to hear that your experience with the independent fitters did not meet your expectations. Please don't hesitate to contact our Stechford store directly or alternately email customerservice@unitedcarpets.co.uk with your details so we can look into this further.
Kind Regards
The United Team
Always use this company
Always use this company. Very professional. Do an amazing job. Couldn't ask for better
20 juillet 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Paul, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Mansfield store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Very helpful and friendly from the…
Very helpful and friendly from the start.
Accommodating, fast service.
Helpful and thoughtful when laying down the carpet. Rubbish taken away.
Being going to them for years.. nothing is to much trouble 😁👏😊
17 juin 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Marie, thank you for taking the time to share how our Stechford Store did.
Its such a pleasure to know that the team were able to make your experience with us a positive one from start to finish.
Thank you so much for continuing to support United Carpets and Beds! We look forward to assisting you again in the future.
Iv used United Carpets lots of times…
Iv used United Carpets lots of times and they are always reasonably priced and they do a great job never had an issue with them and the staff are great.
10 juin 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Darren, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Wrexham store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Great service and communication .
Great service and communication from staff at the shop. Quick polite fitting and carpet looks great. Will be coming back for stairs next.
Happy customer. Will recommend.
Jennifer stubbs
9 juillet 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Jennifer, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Nuneaton store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Went into the store today looking for…
Went into the store today looking for quotes for carpet Callum was very helpful and was able to find us what we was looking for highly recommended
23 juillet 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Leon, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a 5 star service throughout.
We're so pleased that Callum was able to help you find exactly what you were looking for.
We hope to assist you again in the future! Take care
The service was excellent throughout my…
The service was excellent throughout my visit greeted with a smile i wasn't rushed if I needed help they were there. They helped me with payment plans that suited my pocket Both members of staff were great brilliant service.
2 juillet 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Christina, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Stockton-on-Tees store could meet your expectations and provide you with an excellent service throughout. We're so pleased that the team could find you a payment plan that was suitable for you and your budget!
We hope to assist you again in the future! Take care.
Very good price.
Very good price.
Chris the carpet fitter made an excellent job of fitting the carpets, so professional.
Will be using United Carpets again without fear.
11 juin 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Jennifer, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Dudley store could meet your expectations and provide you with a 5 star service throughout.
We're so pleased that you're happy with the finished results of your carpets.
We hope to assist you again in the future! Take care.
Good choice of beds…
Good choice of beds allowed to browse freely, quick and efficient delivery
11 juin 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Susan, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Excellent service and quality
No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due to staff illness but were able to fit next day to tie in with our plans- great communication throughout. Fitting was quick and efficient. All in all a great service and excellent value. Would highly recommend.
16 juillet 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Jeremy, thank you so much for your wonderful review!
We're delighted to hear that you enjoyed a relaxed, no-pressure shopping experience and that our team could be flexible with storing your carpet until your room was ready.
Thank you for your recommendation and your kind comments about our service and value. We really appreciate your support and hope to welcome you back again in the future!
Brilliant service. Good quality product.
Brilliant service. Good quality carpet value for money.Staff went above and beyond
10 juin 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Jean, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Sheffield store could meet your expectations and provide you with a brilliant 5 star service with good qaulity carpet and good value for money.
We're so pleased that you're happy with the finished results of your carpets.
We hope to assist you again in the future! Take care.
Réponse de United Carpets & Beds
Hi Dave, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Pontefract store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Solid 4*!
All around they were great! We had a couple of issues at the beginning with staff coming out to measure up our flooring, but once this was resolved by the manager who was great, everything went very smoothly and we are very happy with the result!! Thanks guys, I have recommended to others :)
18 juin 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Erin, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Aylestone store could meet your expectations and provide you with a great service where everything went smoothly. We're so pleased that you're happy with the finished results.
We hope to assist you again in the future! Take care.
Very happy with carpets
Very happy with carpets , staff in Bridgtown shop very helpful. Fitters arrived on time, quick and efficient. Thanks again.
22 juin 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Rosemary, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Absolutely horrific experience
Absolutely horrific experience! Placed order and was given installation date, called them the following week to confirm all was going ahead as had other trades to follow, I was told my LVT flooring was on the van on its way to the store so all ok for fitting. The following day I was told the flooring was delayed and couldn’t be fitted. After chasing for over a week with no return calls and no one answering the phones I went into the store to be told they couldn’t get the flooring I had chosen and would need to choose another one (cheaper) it was eventually fitted although the fitter doesn’t work work full days. The after service is horrendous and when asked for a refund for the difference I was told it would be dealt with but 2 weeks later I am still waiting. Will never use again.
15 juin 2026
Avis spontané
Réponse de United Carpets & Beds
Good afternoon Susanne, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with our Nuneaton store did not meet your expectations. This is not the level of service we strive to provide and we thank you for bringing this to our attention.
Our Customer Service team would like the opportunity to look into this further, please email customerservice@unitedcarpets.co.uk at your earliest convenience with your details and a member of our team will be in touch.
Kind Regards
The United Team
Headboard for the single bed came…
Headboard for the single bed came without sticks to connect with bed and we informed United carpets couple of times. But not sorted it yet. We received delivery on 4 th July and till now not sorted.
4 juillet 2026
Avis spontané
Réponse de United Carpets & Beds
Good afternoon Resmi, thank you for taking the time to leave feedback.
We're very sorry to hear about your experience and sincerely apologise for the delay in resolving this issue. After speaking with our Beds team, I can now confirm you that the replacement parts have now come into our warehouse. Our distribution team will be in contact within 48 hours to arrange a convenient delivery & assembly date for you.
Thank you for your patience and understanding, and we appreciate the opportunity to put this right.
Kind Regards
The United Team
Waited for 5 weeks for the carpet to be…
Waited for 5 weeks for the carpet to be fitted but when it came it was the wrong size and has had to be re ordered so it means another 3 weeks to be delivered to the shop and another wait to be fitted,so from ordering and paying it will be about 8 weeks!!
14 juillet 2026
Avis spontané
Réponse de United Carpets & Beds
Good afternoon Pamela, thank you for taking the time to leave a review.
We're sorry to hear that your experience with our Wakefield store did not meet your expectations. This is not the level of service we strive to provide and completely understand your frustration.
We appreciate your patience and for baring with the store while they rectified the issue and got the correct size ordered in. Please don't hesitate to contact customerservice@unitedcarpets.co.uk if there is anything else we can do to improve your experience. We hope that you love the finished results of your carpets!
Kind Regards
The United Team
Fantastic job
Despite the heat, Neal worked really hard and did a fantastic job!
22 juin 2026
Avis spontané
Réponse de United Carpets & Beds
Hi Marie, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. We hope to assist you again in the future.
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