Unleashed Software Avis 1 181

Ruxandra was so efficient and willing to help. So impressed, thank you!!

Nuarah was fantastic, knew i need to get my problem fixed and fixed fast and it was done.
Great work

Many thanks to Amy who always is incredibly helpful and knowledgeable !!

The onboarding experience with Ian Blaydes was seamless. Ian was friendly, knowledgable, professional, and always happy to work through any problems that arose.

In the end, we decided to cancel our subscription because of internal delays and to wait for updates to the B2B portal product variant and calculated shipping capabilities, which Ian informed us were in the Unleashed pipeline.

They might not have the solution that your specific business needs but they do their best to accommodate, assist and be supportive where they can whilst having great communication skills. Top notch customer service.

I had a meeting with Ashton Hicks from Unleashed about our company SOH, COG, Integration and other reporting features and he was genuinely great to deal with. He was patient, easy to discuss took the time to answer all my questions properly . I finished the call with understanding all possible areas I need to look for reconciliation and feeling confident moving forward.

Really appreciate the support — thank you Ashton!

Our experience with Rutuja Jadhav and the entire Unleashed team has been superb. Right from our initial call with Unleashed, we could see that the platform was right for us and knowing that we had support through our set up phase and beyond (calls, contact centre, self serve resources etc). made it an easy choice. So far we are very happy with the platform and thank Rutuja for helping us get to where we are.

We thought our B2B store had technical issues where we hadn't received any orders in most of the day.
The team checked our settings and confirmed there was no broader issue with the B2B stores.
Just one rarely slow day i guess

Rob was fantastic! He explained the start of Unleashed in a clear and detailed way, making it easy to understand. Highly recommend his support!

We have recently gone live with Unleashed software. So far it seems very intuitive, and any teething issues we have experienced have been immediately resolved by our assistant Ashton Hicks, who has been fun and helpful to work with.

We’ve had a great experience working with Rutuja Jadhav throughout our onboarding. She’s been incredibly helpful, responsive, and easy to work with.

What really stood out was how approachable she is — she always made time to answer our questions and explain things in a clear, practical way. It never felt overwhelming, which made a big difference while getting everything set up.

Rutuja’s support made the whole process feel smooth and manageable, and we’ve really appreciated her guidance along the way.

Syaiful Low helped us out in transferring ownership of our Unleashed account - as always, the support provided was performed in a timely and professional manner.
I highly recommend Unleashed

Syed listened to my queries and addressed all of them, following up and making sure all was as i needed.

Jue was knowledgeable, reliable and willing to go above and beyond to ensure the Unleashed onboarding process went smoothly and accordingly to plan. Could not fault her. Highly recommend.

Ruxandra Brezga my unleashed contact is knowledgeable, helpful and is always happy to assist.

Prem is a great communicator and always responsive. Appreciate his ongoing help.

Very helpful and knowledgeable, providing alternative solutions is a great way to resolve our UOM issue.

We’ve had a great experience working with Ashton during our Unleashed onboarding.

He made what could have been a pretty complex transition feel straightforward, taking the time to understand how our business operates and tailoring the setup to suit. Ashton was responsive, patient, and always clear in his explanations, which made a big difference for our team.

The onboarding was well structured, and we always felt supported throughout the process. We’re now in a much better position with our inventory management thanks to his guidance.

Would highly recommend working with Ashton if you’re implementing Unleashed.

Radu led our onboarding; we had a really tight deadline to go live, and he accommodated us perfectly throughout.