Unleashed Software Avis 1 181

This system has been a genuine game changer for us as we scale our operations. It has transformed previously manual workflows into fully digitised processes, significantly improving our efficiency and accuracy. Charlie did an excellent job onboarding us onto the system, and we couldn’t have asked for a more thorough, supportive, and understanding approach.

Lottie Perry-Evans held my hand every step of the way. Nothing was too much trouble. I was the only person working on the implementation of Unleashed in my business so there was a lot to do on my way. I needed a lot of extra support. The guidance was super clear and the supporting materials are super

So Helpful!
Claudiu always is so speedy at getting back to me about an questions & issues, and if he doesn't know the answer searches until he finds it!

I had a meeting with Alica from Unleashed about my account and she was genuinely great to deal with. She was patient, easy to talk to, and took the time to answer all my questions properly without making me feel rushed. I finished the call actually understanding everything and feeling confident moving forward.

Really appreciate the support — thank you Alica!

Unleashed experience has been very good for our company requirements as a growing meat distributor and importer. The onboarding process was comprehensive and clear with great guidance Unleashed Flightpath manager Ebad Ismail. Communication was clear and guidance and advisement was provided clearly and reinforced with integrated training materials.

Using Unleashed has been a great experience for our business. The setup process was easy to follow, and there was always support available whenever we needed help. Now that we’re fully using it, it has made such a positive difference to how we run our business and has really streamlined our processes.

A special shoutout to Jue, who was absolutely amazing ,always ready to jump in with videos, calls, and clear explanations whenever we needed support. She truly made the experience even better.

Thanks to the expert guidance of our advisor Claudiu, we gained a clearer understanding of uploading customer pricing. We were then able to more efficiently update our customer pricing data, saving us many hours.

Great Customer Service & Support

Our Customer Service Consultant, Jue, has been incredibly helpful throughout the entire process of migrating our system to Unleashed. Always happy to answer questions and consistently going the extra mile with the setup, Jue made the transition smooth and stress-free.

Ruxandra was really helpful when we meet for a call about our account

We have just gone live with Unleashed. Unleashed is a big step up from our previous stock management programme so there was a lot to learn. The online support tutorial was very helpful. We had Jue Marsden as our support consultant, she was hugely helpful with getting us to go live. Thank you for your support Jue, much appreciated.

Ruxandra has been an absoulte dream to work with. No matter how big or small the ask she always efficiently gets back. I couldnt ask for a better person to look after our account.

I had a great experience with the customer Onboarding Consultant support Radu Ghilici. he were quick to respond, friendly, and genuinely helpful from start to finish. Every question I had was handled professionally, and they made the whole process smooth and stress‑free. It’s rare to find support that actually listens and takes action, but they really delivered.
Highly recommended — thank you for the great service

We’ve just launched **Unleashed** to replace our previous bespoke software, and the team is already loving how easy it is to use. Huge thanks to everyone who supported the rollout — especially **Lottie Perry‑Evans** for her responsiveness and expertise, which made the transition incredibly smooth.

Excited for what’s ahead with Unleashed!

I honestly cannot speak highly enough of Radu Ghilici at Unleashed. From the very beginning of the onboarding process, he was exceptionally helpful, professional, and proactive, and he consistently went far beyond what was required of him.

Radu took the time to properly listen to our business needs and requirements, and rather than forcing a “one-size-fits-all” setup, he thoughtfully adapted the Unleashed platform to suit how we actually operate in order to get the most out of the system.

His depth of knowledge of the system is outstanding, but what really sets him apart is his willingness to support in whatever way was necessary. There was no question too small, no request was too much trouble, and he was always solution-focused.

What could have been a complex and overwhelming onboarding process was made clear, structured, and genuinely confidence-building thanks to Radu’s guidance.

He was patient, responsive, and incredibly thorough, ensuring that everything was set up correctly and that I fully understood how to get the most value from the platform.

We are relatively new to software systems but this experience was extremely professional and client focused.

Radu is a huge credit to Unleashed, and I would strongly recommend him to anyone going through the onboarding process.

Mick

Our onboarding consultant was excellent. She was knowledgeable and was very responsive in answering all questions.

Rutuja made our Implementation smooth and explained processes in simple and easy to understand terms. Unleashed software an intuitive system that is easy to use. Highly recommend.

Service was efficient and valuable.
Charlotte was very knowledgeable and quick with her responses when emailed.
She offered great service and never let us down when on calls or if we had any questions after they would always be answered.

Ruxandra Brezga was really helpful and organised a meeting with the correct person to help with my issue.

The Customer support from Ashton was faultless. In my previous role with used unleashed and have now implemented this in my new position at a new company. Everything has been fairly easy to do just working on ironing out a few issues with integration with Xero but any question has been answered very promptly with email, teams and phone calls. Ashton has been very patient and we look forward to being able to use this moving forward to enable us to better track ordering, inventory and purchasing.