I sent photos as advised as I did not know what door handle I needed. I was advised of the one I needed but I realised it wasn’t correct. I was asked to send more photos and advised that it... Voir plus
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Lisez les avis des autres
There were no markings on the existing gearbox. I provided a brief explanation of the issue, added photos and measurements as per website and sent Information to UPVC Store via Whatsapp. Very prompt r... Voir plus
I contacted Upvcstore, after a gearbox broke in my window, I sent them photos, measurements etc, via WhatsApp a bonus for me, it meant I didn't have to speak to a sales rep or deal with telephone call... Voir plus
Having ordered a special front door cylinder lock I had a query and was emailed by Ava who dealt with me and communicated promptly. Ava demonstrated a very professional approach coupled with excelle... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
....
Coordonnées de contact
Royaume-Uni
- www.upvc-store.co.uk
3,8
Bien
451 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Superb service from start to finish
Superb service from start to finish
The staff were so very helpful and fast delivery of products
Highly recommend this company
26 août 2025
Very impressed with the quality and…
Very impressed with the quality and price of the letter plate which arrived in super quick time.
Item exactly as described,I can't praise this company high enough,I will definitely recommend them to all of my friends and neighbours.
23 août 2025
Avis spontané
I could not fault the customer service
I could not fault the customer service. They went above and beyond to help me find an external door handle that had become obsolete.
I would certainly recommend with no hesitation. FANTASTIC
21 août 2025
Avis spontané
Great Service & Quality Products from UPVCStore…
Ordered a door handle from UPVCStore, which was delivered early, it was good quality, as described & undamaged. Unfortunately, I had ordered the wrong part & had to re-order, but the return process was easy. UPVC Store Customer services were very helpful.
25 juillet 2025
Only place I could find the part I…
Only place I could find the part I needed and came in 2 days. Really got me out of a hole
27 juillet 2025
Good quality and prompt delivery
Very prompt delivery. Window handles were made of a much heavier metal than the originals possibly plated brass as they are not steel. At first sight an excellent quality item.
26 juin 2025
Delivered on time and intact
Delivered on time and intact, correctly sized, don't need anything else except competitively priced. Very happy
24 juin 2025
Easy to use and great service
Easy to use website filters and good explanation of important measurements for the handle mechanism.
Really quick shipping and reasonable price.
24 juin 2025
An easy to navigate website
I was able to navigate the company website easily and they had the part I needed
It was despatched in good time.
27 mai 2025
Sliding door handle broke and I…
Sliding door handle broke and I approached a local highly regarded door and window company. To say that they were unhelpful would be an understatement!
Then I found UPVC STORE on line. What a huge difference. Found the handles easily, ordered, arrived in no time and fitted with immediate advice following a confusion over fitting. All sorted, no fuss. Why use any other supplier? They were fantastic.
3 juin 2025
Avis spontané
Poor Company
Very poor customer service, absolutely no communication on delivery the driver just turned up, no response to emails, I would not use this company again.
30 mai 2025
Avis spontané
Good product as described
25 avril 2025
Great service and great product
24 avril 2025
Deliveey took too long
Deliveey took too long. Sent wrong item. Not answering phone calls to resolve the issue. No answering the emails for the second days. We will have to make a claim through the bank. STAY AWAY!!!
24 avril 2025
No customer service
The goods ordered were not as described on web site so were returned immediately via tracked sign for delivery. The goods were received by UPVC store on 26/03/25 but my refund was only made nearly 3 weeks later after emails to them. Very unimpressive as this company took my payment when I made the order immediately! There is no customer service telephone line in use and responses to emails appear to be when they have time.Be wary when dealing with this company
26 mars 2025
Avis spontané
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