Vandervan came to pick up my dad’s van. It was a quick and smooth process, John was extremely helpful and nice to work with. He gave excellent customer service and was straight-forward, lovely experie... Voir plus
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John came to the house after very clear instructions on when he would arrive. He explained the process to me, checked the van and paid me the promised cash. Great experience and i would definitely adv... Voir plus
DO NOT USE THESE PEOPLE THEY ARE DEFINATELY SCAM ARTISTS!!! We were offered a price for our van through email and text and a collection day was arranged. When the person arrived over 6 hours late i... Voir plus
Was a bit of a problem with collection date being changed a couple of times, but on the day they came to see vehicle, Cam was very polite, checked over the vehicle, which did have some damage and fau... Voir plus
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Agreed price. Not fulfilled.
Agreed price.
Driver broke down.
No phone call to tell me.
Drove to them for two and half hours.
No deal as was only offered less than half.
Thought I didn't know about motors and was talking nonsense.
Not a good experience at all for me.
I like it when people are straight with…
I like it when people are straight with you and honest.
Everyone i spoke to was straight and truthful.
John the assessor was equally straight with me, polite and professional
Recommend this business
Very fast and efficient service
Very fast and efficient service. John was fantastic and very helpful. Excellent customer service and communication throughout. Would recommend.
Great experience today with John the…
Great experience today with John the man from Vandervan who came to buy my used van. He was friendly, professional, and made everything easy, Top service, would recommend.
Constantly spam emailing me as i didnt…
Constantly spam emailing me as i didnt sell, wont remove me from their database, dont reply to emails
Very polite
Very polite, easy to talk too, did his job and everything expected
The whole process was very simple
The whole process was very simple. John arrived on time, was very clear in his communication, took care of the DVLA paperwork and arranged payment before he left. If you want a quick, no fuss sale, I would definitely recommend Vandervan.
I sold my Ford Ranger to Vandervan…
I sold my Ford Ranger to Vandervan today. I dealt with John who was very professional and explained everything. The deal was done and payment sent. Many thanks John
The whole process was easy and smooth
The whole process was easy and smooth. Really nice service all round . Thanks to Tom and John for your help.
I have sold my van to Vandervan today…
I have sold my van to Vandervan today and was amazing service from beginning to end. Specially John who comes to inspection was really good he has experienced everything and do all paperwork and received money in 2 min.
Was perfect service I will recommend you all.
the office was so good and efficient …
the office was so good and efficient good at their job. they came the day they said was agreed . john the guy who came to look at it and sort all details out was very
Efficient, polite a smashing guy. I will recommend this company to other people. .
Discussed condition of Van and agreed…
Discussed condition of Van and agreed on price.
Agent came to property on day agreed at time agreed
Inspected vehicle and confirmed it was in the condition I stated.
Carried out sale and paid Full amount .
Very pleased with professionalism throughout and can highly recommend
John was very quick and professional and
John was very quick and professional and
Waited in for the arrival time that was…
Waited in for the arrival time that was agreed received a call 5 minuets before the end time to be told driver had broken down re booked for following day time came and went called to be told driver is running late but assured I’m on the list hour went by so called again to be told even after the confirmation text of time and date that it’s not booked for today it’s tomorrow. Don’t waste your time with this incompetent company
Had John come from vandervan to me…
Had John come from vandervan to me today.very professional called before hand to let me know eta as vandervan said he would.he was punctual,polite and professional felt at ease doing business with him.
Thankyou John all the best in the future.
Thankyou vandervan.
They are intelligent punctual and…
They are intelligent punctual and courteous
I like that they empnoy experienced well mannered people
Terrible communication and complete lack of respect for customers' time.
I have been given multiple different time slots on different dates, yet nobody ever bothers to contact me. They don’t call to arrange the van collection, and they can’t even be bothered to ring and let me know when they are actually coming.When you try to sort it out and ring their customer services, they are absolutely useless. Save yourself the headache and use a company that actually knows how to communicate.
Got a quote over the phone and excepted…
Got a quote over the phone and excepted then got a call off a John who gave a a day and time he would be with me, John was very polite and made the process effortless he is a credit to your company
Organised
They gave us a quote and a time and date to collect our vehicle. The price was fair and they kept us updated at every point. John who collected the vehicle was very friendly, patient and helpful.
Offer was a bit less than on the phone…
Offer was a bit less than on the phone despite the correct info being given. John was very professional and explained why. Over all a good service
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