The company had this shelving delivered days before its date of arrival. Assembly was easy. I was able to do it by myself but I did need a stool to put the top shelf on since it's taller than me. I s... Voir plus
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Lisez les avis des autres
Buyer beware! Ordered a gazebo and it arrived with a hole in one of the roof panels. I have been trying for a month now to get the issue fixed, simply asking for an ETA on the replacement part and the... Voir plus
L'entreprise a répondu
When the packages arrive, be sure to check all the parts carefully. I didn't do that and only realized some pieces were missing during assembly. Which delayed my planting plans. Veikous customer servi... Voir plus
L'entreprise a répondu
Very sturdy bed once filled up with soil!! Assembly was a breeze. Had to buy a sealant separately to protect the wood, but overall decent.
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2017, Veikous is dedicated to delivering high-quality products at competitive prices. We design and manufacture backyard and garden supplies to provide you with the ultimate outdoor living experience.
Coordonnées de contact
728 W Rider St, 92571, Perris, Etats-Unis
- 1-858-324-1911
- customerservice@veikous.com
- www.veikous.com
3,7
Moyen
54 avis
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Very sturdy bed once filled up with…
Very sturdy bed once filled up with soil!! Assembly was a breeze. Had to buy a sealant separately to protect the wood, but overall decent.
15 mai 2026
Avis spontané
Fit for purpose
The company had this shelving delivered days before its date of arrival. Assembly was easy. I was able to do it by myself but I did need a stool to put the top shelf on since it's taller than me. I secured this shelving to the wall so it doesn't wobble. This shelving is strong enough to hold my canned goods, cookware and appliances. This is an excellent deal for such a useful shelf.
11 mars 2026
Avis spontané
Réponse de Veikous
We really appreciate your review of the shelving unit. Prompt delivery and quality products are always our top priorities. Thank you for choosing us and sharing your experience.
So happy with this privacy fence!
So happy with this privacy fence!! Bought two to hide our gas tanks under the deck. Bolt holes aligned perfectly so assembly was a breeze. Huge visual difference, looks very clean.
1 mai 2026
Avis spontané
Réponse de Veikous
Thank you so much for your feedback. We’re thrilled it makes a huge visual difference. We truly appreciate your support. Enjoy your clean outdoor space.
12 x 20 gazebo
I received my gazebo quickly, and all the parts were included. I used an 8-foot and a 6-foot stepladder, along with a cordless screwdriver, to tighten the screws. The included Allen wrench helped get the screws started. I also found their assembly videos on YouTube.I had a couple of questions during assembly, and customer service was very helpful. They responded to all of my emails within 24 hours. With the help of customer service, I was able to complete the assembly successfully. Everything feels solid and sturdy. My family will be getting a lot of use out of it this summer.
6 mai 2026
Avis spontané
Réponse de Veikous
Thanks so much for your kind and detailed feedback. We’re thrilled to hear that your gazebo arrived quickly and you were able to assemble it with the help of our videos and customer service team. We hope you and your family enjoy countless wonderful moments under the gazebo. Thanks again for choosing us.
Nice gazebo and shipping was excellent
Nice gazebo and shipping was excellent. Everything was packaged beautifully and easy instructions. Very happy with my purchase.
7 mai 2026
Réponse de Veikous
Thank you so much for your review. Knowing that you're very happy with your gazebo truly makes our day. Providing a great product and fast shipping has always been our goal. Enjoy your wonderful outdoor space!
Buyer beware
Buyer beware! Ordered a gazebo and it arrived with a hole in one of the roof panels. I have been trying for a month now to get the issue fixed, simply asking for an ETA on the replacement part and they are unable to definitively even give me a timeline. They suggested we patch it..I didnt pay $1400 for a hard top gazebo that is not 100% HARD TOP! Customer service just continues reiterating the same line and fails on actually fixing the issue.
2 avril 2026
Avis spontané
Réponse de Veikous
Thank you for your feedback, and we are truly sorry to hear about the hole in your gazebo roof. We completely understand your frustration — a $1,400 hard top gazebo should have been delivered to you intact.
We are very sorry to have kept you waiting for so long. The replacement roof panel is currently not in stock, so we have contacted the manufacturer to prepare it and urged them to expedite the process. Since we need to wait for the manufacturer, and shipping itself also takes time, we are unable to give you a precise ETA at this moment. Once the replacement is ready and shipped, we will email you the tracking number. If you are willing and able to patch the hole yourself, we can offer you a partial refund as an alternative solution. Please contact us at customerservice@veikous.com, and we will do our best to provide you with a reasonable resolution.
Well we opened the boxes one piece was…
Well we opened the boxes one piece was damaged it happens but we’re also missing a couple of other pieces 4 to be exact when we called about it they said it will take over 30 days so we have a shed with no front end at all and have to wait very displeased with customer service so be careful even if you notify them in time they are in no rush!! Good luck!!
21 avril 2026
Avis spontané
Réponse de Veikous
We're very sorry to hear about your experience. We take issues like damaged and missing parts seriously, and we truly regret the inconvenience and frustration this has brought you.
Regarding the replacement for the damaged and missing parts, they need to be prepared and arranged by our factory, which does require some processing time. Still, we are very sorry that this has caused such a long delay for you.
We never meant to make you feel like we were in no rush. Since we are unable to see your order information here, could you please contact our customer service team at [customerservice@veikous.com]? We will contact the factory to speed up the parts preparation and work with you to reach a satisfactory solution.
Thank you for your honest feedback, and we sincerely apologize again for letting you down.
DO NOT BUY FROM VEIKOUS!!👎💩😡
DO NOT BUY FROM VEIKOUS!!👎💩😡
The parts don't fit correctly and Veikous does not want to honor their warranty. Their customer service is very poor, no matter how many pictures or proof you send, they find a way out of helping you. Very dissappointed.. Poor instructions small two dimensional unclear pictures.
I ended up having to fix the raised garden bed myself by installing metal support brackets.
I bought the raised garden bed, the bottom pieces of wood kept falling out and did not fit well in the grooves. They were a bit too small. I assembled it with much difficulty due to the instructions. I was hoping for the best, but with the weight of the dirt on top, 2 out of the 3 boards fell through.
I sent pictures from the bottom.
Customer service wanted me to measure exactly each piece of board and make pictures from the top. Whatever proof I offered did not seem to be good enough to honor the warranty. Very disappointed, very poor and unhelpful customer service!
1 mai 2026
Avis spontané
Réponse de Veikous
Thank you for sharing your experience, and we're truly sorry for the inconvenience. This is not the level of quality or service we aim to provide.
We sincerely apologize for any misunderstanding during our communication process. Our customer service team requires relevant photos and evidence to verify product issues and process warranty accordingly, and we regret that this procedure caused you extra trouble and frustration. This is an issue that should never have been yours to bear.
Our team has reached out to you via our customer service email [customerservice@veikous.com] to provide a proper resolution. Additionally, thank you for your feedback regarding the instructions and after-sales process, which will help us optimize and deliver a better experience for our customers. We truly hope to have the opportunity to earn back your trust.
The gazebo is finally up on the deck…
The gazebo is finally up on the deck and it's definitely robust. Assembly was honestly a struggle and tested my patience, but the thick material and easy-to-use netting make up for it.
4 mars 2026
Avis spontané
Réponse de Veikous
Thanks for your honest feedback. So glad the gazebo hit the mark with its sturdy build and netting. We totally understand that assembly took time and effort, and we truly appreciate your patience throughout the process. Thank you for your business and support.
The chicken coop structure is genuinely…
The chicken coop structure is genuinely impressive and feels like it'll last. Only issue was the assembly guide - it's a bit confusing to follow. We got it done eventually though.
3 mars 2026
Avis spontané
Réponse de Veikous
Thank you for your feedback. We're delighted to hear that you find the chicken coop structure impressive. We appreciate you bringing the assembly guide issue to our attention. If you have any suggestions or need any help, please feel free to contact us. Thank you again for choosing our product.
Actually surprised by how big the…
Actually surprised by how big the Veikous chicken coop is. I've got six hens in there currently and there's still a ton of extra room for them to move. The metal wire is thick and keeps them safe, which is all I really care about.
8 mars 2026
Avis spontané
Réponse de Veikous
Thank you for the kind words. We are happy to hear that you love the coop. Hope your hens continue to enjoy this new home.
Easy to put together
Easy to put together. The shrink-wrapped plastic covering on the painted side of each piece ensured that no piece was scratched in transit, but was exceedingly tedious to remove so a point off for that. (Paper in between each piece probably would have served the same purpose, been easy to remove, and would have been recyclable.) I have not yet had these for a season to comment on durability.
28 mars 2026
Réponse de Veikous
We are grateful you chose our raised garden beds and sorry that the plastic covering has affected your experience. Thank you for your business and reach out anytime.
Great communication with shipping and…
Great communication with shipping and nice product at reasonable price
26 mars 2026
Réponse de Veikous
Thank you for choosing Veikous. We’re glad to hear the communication and product hit the mark. Thanks again for your trust.
Réponse de Veikous
Thank you for the feedback. We appreciate your support and are happy to hear you love the garden beds.
Check your package
When the packages arrive, be sure to check all the parts carefully. I didn't do that and only realized some pieces were missing during assembly. Which delayed my planting plans. Veikous customer service was very responsive and helped resolve the issue. I'll update my review after the greenhouse is fully assembled.
5 février 2026
Avis spontané
Réponse de Veikous
Thank you for taking the time to share this review. Sorry that some parts were missing, and we’re glad our customer service team was able to respond quickly and resolve the issue for you. We look forward to your review update after assembly, and hope you enjoy many happy planting seasons ahead.
great product
great product. have them all put together but haven't filled them with soil yet.
27 mars 2026
Réponse de Veikous
We appreciate you sharing your experience and are always here if you have any questions. Thank you for choosing Veikous.
Réponse de Veikous
Thanks for your support. We're thrilled to know you love our product. Enjoy your product!
DO NOT BUY THE METAL SHEDS
PLEASE DO YOURSELF A FAVOR AND DO NOT BUY THE METAL SHEDS. THEY ARE AWEFUL AND CUSTOMER SERVICE IS A JOKE. Bought an 10'x6' metal shed through Lowes on line. Had an extremely difficult time putting this shed together as pre drilled holes didn't match up with items, therefore had to drill my own. If I hadn't started to put it together , I would have returned it immediately. Thought the first set of wrong holes drilled was an accident, but this continued throughout the entire process. And now the shed doors are not working properly. After going thru the process of contacting their customer service dept, they were useless. Absolutely no help and was making me jump thru hoops. Terrible company with terrible customer service.
31 mars 2026
Avis spontané
Réponse de Veikous
We sincerely apologize for the frustrating experience you’ve had with the 10'x6' metal shed. Misaligned pre-drilled holes and malfunctioning doors are absolutely not the quality or experience we want our customers to have.
Since we cannot view your order information here, could you please provide your Lowe's order number to our customer service team at customerservice@veikous.com? We would like to properly resolve this for you, such as offering a partial refund or other compensation solutions. We hope to earn back your trust.
Réponse de Veikous
We are glad to hear that you are satisfied with our product. Thank you for your positive feedback. We look forward to serving you again in the near future.
Nice Greenhouse
I live in Alabama, my son and I made sure the insulation and foundation were solid enough. So far, after strong winds and rain and snow, the greenhouse is still working.
8 janvier 2026
Avis spontané
Réponse de Veikous
Thank you for the wonderful feedback. Your support is our greatest motivation. We hope you continue to enjoy the outdoor living with your greenhouse.
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