The company had this shelving delivered days before its date of arrival. Assembly was easy. I was able to do it by myself but I did need a stool to put the top shelf on since it's taller than me. I s... Voir plus
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Lisez les avis des autres
Buyer beware! Ordered a gazebo and it arrived with a hole in one of the roof panels. I have been trying for a month now to get the issue fixed, simply asking for an ETA on the replacement part and the... Voir plus
L'entreprise a répondu
When the packages arrive, be sure to check all the parts carefully. I didn't do that and only realized some pieces were missing during assembly. Which delayed my planting plans. Veikous customer servi... Voir plus
L'entreprise a répondu
Very sturdy bed once filled up with soil!! Assembly was a breeze. Had to buy a sealant separately to protect the wood, but overall decent.
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2017, Veikous is dedicated to delivering high-quality products at competitive prices. We design and manufacture backyard and garden supplies to provide you with the ultimate outdoor living experience.
Coordonnées de contact
728 W Rider St, 92571, Perris, Etats-Unis
- 1-858-324-1911
- customerservice@veikous.com
- www.veikous.com
3,7
Moyen
54 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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THIS company is a rip off that send me…
THIS company is a rip off that send me swing set( with missing parts) There is lack of communication with customer service. I have wasted 448.00 and cant assemble my swing set
9 mars 2026
Avis spontané
Réponse de Veikous
We sincerely apologize for the issues you experienced with the swing. We regret that the missing parts and lack of communication caused you frustration.
For the missing parts, we will arrange for shipment as soon as we confirm the corresponding part numbers. To proceed, we need your assistance in providing photos and confirming the parts details. We sincerely apologize for any inconvenience or misunderstanding caused during the communication process.
We have reached out to you via email to follow up on this matter. Please rest assured that we are committed to making things right. We truly appreciate your business and will provide you with a reasonable solution.
Heavy Duty Coop
No flimsy tarp on top like a lot of others out there. It's similar to the metal dog crate. The frame is heavy, but we get serious gusts hero so I still staked it down with some extra anchors. No rust after a few weeks of use and my chickens seem settled.
17 décembre 2025
Avis spontané
Réponse de Veikous
Thank you for the kind review and for choosing Veikous. We are thrilled to hear you are pleased with your recent order. We hope you'll enjoy this coop for many years to come.
Great product at a great price
Great product at a great price. Shipping was fast, table arrived in good condition despite the large size and weight of the package. Overall quality was above expectations for the price. Assembled easily and everything fit together well. I would buy again. Thanks!
24 février 2026
Réponse de Veikous
We really appreciate your fantastic feedback. Offering great quality at a fair price is our main goal. Thanks for choosing us, and we hope you enjoy it for years to come.
All six boxes
All six boxes. Haven’t opened yet waiting for a few good days but I’m sure it’s perfect. Will let you know
25 février 2026
Réponse de Veikous
Thanks for your trust. It's great to know you love our product. We are always here for you whenever you need us, and we'd love to hear your feedback. Thanks again for choosing Veikous.
Great product and speedy delivery
25 février 2026
Réponse de Veikous
Thank you for your kind words. We're thrilled to hear that you're happy with both the product and the delivery speed. Hope you enjoy using the raised garden bed and have a wonderful gardening experience.
DO NOT BUY THIS
DO NOT BUY THIS! My ridge beam connector broke with a light snow, parts break not a big deal. However you cannot buy replacement parts for the Greenhouse!!! Purchased from HD, but they told me to call Veikous to get replacement parts! Veikous states that they will only sell a whole new one. NO parts what-so-ever!
Wow, they see this review and tell me to contact customer service! I call and Guess what ??? Their resolution was to sell me another 8x16 greenhouse. NO parts. NO Discount.
20 février 2026
Avis spontané
Réponse de Veikous
We're very sorry that you have experienced issues with your order. Our greenhouses are designed to meet standard outdoor requirements. Knowing the ridge beam connector broke under light snow, we take this matter very seriously.
Regarding the damaged part, we sincerely apologize for any confusion. While we do not sell individual parts separately, we do offer free replacements for damaged parts under warranty. Since you did not leave your contact information in the review, we are unable to reach out to you directly. If you are still in need of assistance, please contact us at [customerservice@veikous.com], and we will work with you to find a reasonable solution. We apologize again for the inconvenience this has caused.
Don’t fall for the good deal- don’t do it
Don’t fall for the good deal- it’s too good to be true. The greenhouse arrived and was assembled. As we assembled it we noticed inconsistencies in the length of the panels where a few wouldn’t even reach over the frame so there were gas that’s couldn’t be sealed. some of the screw/bolts got stripped easily, and the frame was immediately unstable. Within a week it was falling apart with panels falling out and the door sagging enough it couldn’t be closed properly. Put the panels back and again with a little rain panels were falling out again. The roof dipped in even with the two small supports that were provided. We anchored it since they didn’t provide anchors, and even with them the whole greenhouse started to slant one way so we just ended up taking it back down within two weeks of having it up. Not worth the hassle and the horrible customer service.
23 janvier 2026
Réponse de Veikous
We are sorry for this unpleasant experience. It's absolutely not the quality or durability we strive to deliver.
We want to make this right for you and are ready to provide a suitable resolution, which may include a partial refund or replacement parts. Please provide your order information to our customer service team at customerservice@veikous.com, and we will prioritize your case to ensure you receive a fair and timely solution.
And when installing the panels, it is strongly recommended to use silicone sealant to seal. During the assembly process of the greenhouse, if you have any questions or uncertainties, please feel free to contact our customer service for professional guidance at any time.
All six boxes were in well packaged
All six boxes came packaged well and on time. Once we are able to install the greenhouse we will update our review.
31 janvier 2026
Réponse de Veikous
Customer satisfaction is always our top priority, and we're pleased to learn that the product arrived well packaged and on time. If you have any questions about the greenhouse or need assistance during installation, please feel free to reach out to us at [customerservice@veikous.com]. We are here for you. Wishing you a smooth installation.
8x10 Greenhouse
Shipping was fast. Product was exactly what we expected and everything was there, including a few extras just in case you lost a screw. Instructions super easy to follow! Was able to put it up in a days time frame.
29 janvier 2026
Réponse de Veikous
Thank you for the fantastic review of our 8x10 Greenhouse. It's great to know the greenhouse met your expectations and that you've assembled it. May your plants thrive and your outdoor gardening time be enjoyable.
Réponse de Veikous
We really appreciate you taking the time to give us this positive review. We're so glad that you feel the product offers good value. Delivering quality at an affordable price is always our goal. Thanks for your support.
Sturdy Chicken Coop for My Backyard
I chose this Veikous chicken coop because the size is just right for my backyard, and the metal roof feels sturdy. It took me around 2 hours to assemble. It goes much faster if you build it on a dry day. It rained here before I finished putting the roof on, so I had to wait a day for things to dry before moving the chickens in.
11 février 2026
Avis spontané
Réponse de Veikous
Thank you so much for choosing the Veikous Chicken Coop and sharing your experience. If you need any assistance or have questions as you continue using the coop, feel free to reach out. Happy chicken raising, and we hope your chickens enjoy their new home.
This company is a fraud!!
This company is a fraud!!! I've filed claims with the BBB. Boyght the 8x8 shed, 18 pieces damaged. Call they're so called customer service dept only to get hung up on by some employee named Joel ..he refused to give me his badge number or last name!! Then emailing another horrible employee. ..TRACY BUCHANAN who's MULTIPLE EMAILS refuse to provide me with any supervisor/management information!!! She has emailed multiple times that she cannot provide any information regarding her bosses!!!! Unbelievable!!! Her, Joel, and anyone with this company is garbage. They all could care less about honest paying customers and making wrong right. I'm telling everyone I possibly know to stay clear of this horrible company. My daughter's are big social media influencers... I'VE PUT THE WORD OUT TO THEM(and friends) TO POST COMMENTS ON THIS DUMP OF A COMPANY. Obviously this dump company loves to take the money and run. WORST EXPERIENCE I'VE HAD WITH A COMPANY IN THE LAST 10+ YEARS. STAY AWAY FROM THIS PLACE!!!!!!1000% Can't wait to see they're ass kissing response to this email.
1 février 2026
Avis spontané
Réponse de Veikous
Dear customer, thank you for taking the time to provide a review. We sincerely apologize for any inconvenience the damaged pieces have caused. Regarding the damaged parts, after providing the order information and photos of the damage within the warranty period, we will send free replacement components.
We're truly sorry for any misunderstanding during the communication. We are absolutely committed to resolving this issue and hope to have the opportunity to restore your confidence in our company. Please send your order details to our customer service team at [customerservice@veikous.com], and we will prioritize this problem.
Réponse de Veikous
Thank you for choosing Veikous. We're so glad to hear your satisfaction with the delivery and assembly. Your feedback means a lot to us, and we hope you'll enjoy this product for years to come.
FAST shipping and customer support!
FAST shipping and customer support!! I had 2 boxes to be delivered. Only one box was delivered, so I emailed support asking if I could get a tracking number for the second box since I did not see one in my emails from the company. The responded within hrs and let me know what the shipping ID was on the second box and I should be seeing it soon. The second box was delivered within a couple of days. Great customer support!
28 janvier 2026
Réponse de Veikous
Dear customer, thank you for the kind review. We are very pleased to learn that both packages have been delivered intact. Receiving your praise is the greatest encouragement for our team. We are always here if you have any questions or need further assistance.
A beautiful border between properties
The metal garden beds were easy to assemble snd are very attractive. I haven’t added soil or plants yet as still too cold here but am anxious for warmer weather and planting.
20 janvier 2026
Réponse de Veikous
Thank you so much for the positive feedback. We are truly encouraged by your kind words. Wishing you many enjoyable and fruitful gardening seasons to come!
The table shipped out quickly and…
The table shipped out quickly and arrived in great shape. I will definitely keep Veikous in mind next time I need a new piece of furniture and I can easily recommend them!
27 janvier 2026
Réponse de Veikous
Thank you for your support. We're happy to hear you love the table and would like to recommend us to others. Providing you with high-quality products is our consistent commitment, and we look forward to serving you again!
Réponse de Veikous
Thank you for choosing Veikous. If you encounter any problems during assembly, please feel free to contact our customer service team[customerservice@veikous.com]. Happy assembling!
I don't understand why your reviews are…
I don't understand why your reviews are so low. Your product is a 5 star. Keep up the good work.
27 janvier 2026
Avis spontané
Réponse de Veikous
Your recognition is invaluable and will motivate us to continue upholding our commitment to quality and service. Thank you so much for your five-star review!
Can't buy replacement parts?
I purchased a cedar poly greenhouse. It was easy to install and works well. The issue is customer service. I want to purchase a replacement roof panel (no damage, I just want a spare). I spoke with customer service (seems to be off-shore). They told me to contact the 3rd party store where I purchased the unit. I told them the 3rd party directed me to contact veikous as they did not sell replacement parts. Cust. Svc then told me that they could get a replacement part if one was damaged (required a code located only on the shipping box which has been recycled) but could not provide a spare if I wanted to buy one. I was confused to say the least. The Cust. Svc. person kept repeating the same statement with no other options offered. I was very disappointed in this level of customer service. I will not recommend this unit to anyone due to the extremely poor level of customer service.
3 décembre 2025
Avis spontané
Réponse de Veikous
Dear customer, we sincerely apologize for the inconvenience and frustration this has caused. We fully understand your desire to purchase a spare roof, but sorry that we do not currently sell the components separately.
Missing pieces
We bought the family three reindeer set, put it together and they never included the power cord in the box. Now I’ve been going back and forth with the company for a week trying to get a cord and adapter shipped and now “they are out of stock”. This experience has been horrible and wish we would have just returned it
21 novembre 2025
Avis spontané
Réponse de Veikous
We're deeply sorry for the long wait, this is not the experience we ever want our customers to have. Due to the end of the Christmas season, the reindeer sets have been sold out. The factory needs additional time to prepare these parts. We truly regret the delay this caused and appreciate your patience.
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