Brilliant customer service. Products are exactly as described and work extremely well. Have tried different brands before VeritasCBD but now only buy from here. Really good quality stuff.
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Lisez les avis des autres
Didn’t really know what I Wanted but was always curious about how CBD can benefit my anxiety, got in touch with the guys at Veritas and from the service to the flavours everything what spot on, r... Voir plus
Sadly abysmal at simply delivering .I ordered goods.Got a email from delivery company (dpd) stating delivered..wrong postcode. Contacted verity's.they said dpd use recycled tracking numbers and goods... Voir plus
L'entreprise a répondu
Bought the cbd vape pen and honestly it’s helped so much already, wasn’t sure what to expect as one I’ve never used vapes and two I’ve never tried cbd but I would highly recommend to anyone that suffe... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Shop our CBD range including CBD Oil, CBD Vapes & more. 100% plant-based, Vegan, THC-free, Full Spectrum and Lab Tested CBD Products. SAVE up to 70% on UK High Street CBD Prices.
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4,2
Bien
28 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Sadly abysmal at simply delivering .I…
Sadly abysmal at simply delivering .I ordered goods.Got a email from delivery company (dpd) stating delivered..wrong postcode. Contacted verity's.they said dpd use recycled tracking numbers and goods are not even despatched yet.Goods will be despatched today...a day went by nothing, contacted verity's again abd it's will be despatched tomorrow..nothing contacted then again and blamed dpd for error will be updated delivery soon..ok got tracking info..goods will be delivered today...got email stating we missed you today ( I have been home all day) stating parcel left in a local shop..a shop i cant use.Total abysmal business. I contacted my bank and instant refund
11 janvier 2026
Avis spontané
Réponse de Veritas CBD
Thank you for taking the time to leave feedback. We’re genuinely sorry to hear about your experience and understand how frustrating delivery issues can be.
To clarify the timeline, your order was dispatched the very next working day after it was placed, in line with our stated dispatch times. Unfortunately, the issues you experienced occurred after dispatch and were due to errors by the courier (DPD), including the use of an incorrect/recycled tracking reference and subsequent delivery handling.
While we always do our best to assist customers by liaising with couriers on their behalf, we do not have direct control over courier system errors, failed delivery scans, or parcel redirection once an order has left our warehouse. That said, we did communicate updates as they were provided to us by DPD and raised the issue with them accordingly.
For clarity, the latest tracking update confirms that the parcel is now available for collection at a local DPD collection point located approximately one minute from the delivery address. We appreciate that this may not have been the preferred outcome, but the order is accessible should you still wish to collect it.
We’re disappointed that this situation led to a refund request via your bank rather than allowing us the opportunity to resolve it fully, as we would always aim to either ensure successful delivery or issue a refund directly where appropriate.
We appreciate the feedback and will continue working with our delivery partners to minimise the risk of this happening again. If you’d like to discuss this further, we’re always happy to do so via our customer support channels.
Excellent product works a treat
Excellent product works a treat keeps my shoulder pain away
31 août 2025
Great cbd oil superb company to deal…
Great cbd oil superb company to deal with fast delivery great promotions quite often.
5 mars 2025
Avis spontané
Easy to use
Quick, easy to use website and smooth process from point of order through receipt of my order. I'll definitely use again in the future ☺️
8 décembre 2023
Good product at an excellent price
Good product at an excellent price. Customer service spot on as well.
20 novembre 2023
Proper made up with veritas cbd
Proper made up with veritas cbd, really good communication and went out their way to ensure I received my purchase before Xmas, if only every company had as good customer service!!!
15 décembre 2022
Great product got at great price cbd…
Great product got at great price cbd oil is great for alot of things well worth trying got speedy delivery and great website
26 novembre 2022
Great product
Great product - great price.
Really supports with coping with pain management.
27 novembre 2022
5 stars from me ⭐️
I have tried the veritas CBD pens for sleep, anxiety and fibromyalgia. I was really sceptical as I thought how on earth can this even work? Well after a few goes of using them as and when needed, I can honestly say they work!! See for yourselves 😍
9 novembre 2022
Avis spontané
Great products
Bought the cbd vape pen and honestly it’s helped so much already, wasn’t sure what to expect as one I’ve never used vapes and two I’ve never tried cbd but I would highly recommend to anyone that suffers with anxiety/struggles to sleep.
29 août 2022
Best CBD company
Got this as I have severe anxiety and a back injury did not think it would do anything as tried so many CBD in the past this one defo works makes me a bit more calmer at ease no stress and wasent in as much pain defo recommend won’t go anywhere else now and they are so lovely allso
1 août 2022
Rubbish delivery courier
Rubbish delivery courier. Sent email saying it be Monday then another saying Saturday with no notice. I was out and they left no option to redeliver, then sent my package to be collected nowhere near my house.
Eventually got someone to pick it up and item damaged waste of time and money. Never again!!!
28 avril 2022
Réponse de Veritas CBD
Hi Debbie,
Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience so I apologise about the delivery courier and damaged product.
In regards to the delivery service, once the item has been dispatched, it is out of our hands and with our delivery provider, which at the moment is only DPD. We believe the leakage was caused by a failure of proper handling of the product by the delivery courier as all our items are dispatched brand new and working from our end.
We have replied to your message on Instagram and will be sending our new products with Royal Mail as we understand DPD has consistently been poor in your area.
We hope these products reach you safely and in working condition, and please do not hesitate to contact us for further support via email, phone or social media as we're always available and happy to help!
Take care and stay safe.
Veritas CBD
Top quality products
6 avril 2022
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