It was very easy to get a quote and listing pre existing conditions. We have never yet claimed on a travel policy, but our premiums were rising a lot from our previous Travel Insurer (the naval logo)... Voir plus
L'entreprise a répondu
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It was very easy to get a quote and listing pre existing conditions. We have never yet claimed on a travel policy, but our premiums were rising a lot from our previous Travel Insurer (the naval logo)... Voir plus
L'entreprise a répondu
Prefer emails to begin with company name rather than customer services. Means they are less likely to get deleted accidentally and be found more easily as inboxes often truncate.
L'entreprise a répondu
Recently bought a single policy online. As my husband has a few pre existing medical issues the quote was very reasonable. I rang customer services the following day re an annual Worldwide policy. I... Voir plus
L'entreprise a répondu
I did struggle to apply for a quote on the website- possibly due to the many health conditions I was trying to add. I called Vibe ins directly and the agent took my application for a quote and was abl... Voir plus
L'entreprise a répondu
Where will your travels take you next? Get the cover you need with Vibe Insurance. You can get travel cover for single trip or multiple trips. There’s also cover for families, couples, groups or single travellers. The Benefits • 3 cover levels to choose from • All ages considered for single trips • Many medical conditions covered • 24/7 emergency assistance • Annual & single trip policies • Cover for winter sports, cruise, sports & activities. Vibe Insurance was founded by a team of industry experts who are on a mission to make life easier for customers to make sure everyone has access to the right cover before they go on holiday.
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Easy to navigate website and the questions were straightforward. Quick to do and at a reasonable price.
Got my policy through moneymarket. I contacted Vibe with a few questions and they were straight back to me. They were also one of the very few that listed ebiking as being covered. Others mention cycling so it may be covered under that but vibe made it easy and clearly stated ebiking was covered.
Easy transaction great price no problems, didnt have to claim so cant comment on that side
So easy and simple, and customer service who know how to talk to customers
Rang as unsure I could be insured and found operative helpful but difficult to understand at times - I would recommend .
The layout was easy to use, the questions were easily answered and the result was very quick and reasonable considering medical issues.
Haven't had to claim so can't comment on service, but the cover was comprehensive and a decent price compared to so many others.
I had to cancel my first trip within 14 days of taking out an annual policy. So decided to cancel the policy for now. I was pleasantly surprised how easy and uncomplicated it was. It gave me confidence to repurchase with them next time I travel.

Réponse de Vibe Insurance
Not company’s fault but I should have cancelled as it was not valid in the
UAE due to the situation with Iran and Israel
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