Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a visit yesterday from Nathen and Ovi to our premises to carry out gas safety checks on some of our equipment. They did a great job, professional, polite and friendly. They also investigated a l... Voir plus

Noté 5 sur 5 étoiles

Madacent and Jay done a really good job i was so please with what they have done i would definitely recommend them and give them five stars

Noté 5 sur 5 étoiles

I would like to thank Gurjit very much for picking up on things that are broken in my house yesterday. Now I can get them fixed on 1 day instead of repeat call outs. I cannot believe that the compa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maddison from VHL came to my property today after waiting since may for a part to come for works needed they sent her out for a wrong job but she saw what needed to be done had a part in her van and f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepreneur spécialisé dans les systèmes de CVC
  2. aussi dans
  3. Compagnie gazière
  4. Électricien
  5. Entrepreneur spécialisé en mécanique
  6. Plombier
  7. Service d'installation du gaz

Écrit par l'entreprise

Specialist Property Services for Housing Providers & Businesses Since 1992. With over 33 years of expertise, VHL Mechanical is a trusted provider of boiler, plumbing, electrical, air conditioning, and renewable solutions across Greater London. We work closely with housing associations, local authorities, and commercial property managers to deliver high-quality, compliant, and responsive services. From emergency callouts to long-term planned maintenance, our Gas Safe and NICEIC certified engineers ensure your buildings remain safe, efficient, and operational year-round.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

782 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(782)

156 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Above and beyond

This was a first for me to receive a really quality service. James managed to contact the relevant departments, got the job booked for the next day in such short time during a very busy period and to squeeze me in an appointment so quickly, I’m very grateful and impressed. I really do appreciate it, thank you.

23 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Sidika,

Thank you for your kind review.

We appreciate you recognizing James and how hard he worked to get support arranged during a very busy period. It’s great to hear he was able to help quickly and get your appointment booked without delay.

Feedback like this is always shared with the team, and we value treating every tenant with care and respect.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Wai Hong was very professional…

Wai Hong was very professional and clear what was required. He thoroughly explained the process and how long it would take allowing us to understand the process. Highly recommended and should be recognised. Nothing but good things to say about him and happy with everything!! Highly recommended!

22 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Aden,

Thank you for your great review.

We appreciate you taking the time to recognize Wai Hong and the clear and professional way he explained the process.

Feedback like this is always shared with the team, and we value both our tenants and our engineers.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Irfan VHLJOB290673 Engineer Irfan visited today and was…



Engineer Irfan visited today and was polite, professional, and accommodating. He fixed a radiator that hadn’t worked for five years, checked and bled all the radiators in my flat, and waited to ensure everything was working properly. Very happy with the service.

22 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Lina,

Thank you for your kind feedback.

We appreciate you taking the time to share the details of your visit and to recognize Irfan’s professionalism.

It’s great to hear he was polite, accommodating, and made sure your heating was fully working again after such a long time.

Reviews like this are always passed on to the team, and we value both our tenants and our people.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Luca and Nathan did a great job

Luca and Nathan did a great job. Professional and respectful. Would highly recommend.

19 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Ben,

Thank you for your great review.

We appreciate you taking the time to recognize Luca and Nathan and the professional, respectful service they provided.

Feedback like this is always shared with the team.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

I am writing to formally record my…

I am writing to formally record my satisfaction with the heating work recently carried out at my mum’s property. The engineer (Wai) conducted this professionally, and demonstrated clear technical knowledge throughout the service.

The scope of work—including inspection, repairs, testing, and system adjustments—was completed efficiently and to a high standard. All findings were explained clearly, and any recommended future maintenance was communicated in a transparent and informative manner.

Since the work is now completed, the heating system has been operating reliably and as expected, with noticeable improvement in performance. Based on the quality of service, communication, and professionalism displayed, I am confident in recommending this company for heating maintenance and repair services and especially Wai himself.

Thank you Wai

19 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Seemi,

Thank you for your kind review.

We appreciate your positive words about the recent heating maintenance visit and the professionalism shown by Wai Ng.

Feedback like this is always shared with the engineers and helps reinforce the standards VHL Mechanical aim to deliver to all tenants and residents.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Gurjit is a professional at the top of…

Review taken on behalf of resident -

Gurjit is a professional at the top of his game, knows what to do and does it brilliantly, more than that when i asked him about the hot water being too hot he sorted it out without question. I highly recommend this lovely man to everyone. Thank you Gurjit
Mrs J Smith, Chairman of Hayes & Harlingon Old Peoples Welfare Committee and ex London Borough of Hillingdon Councillor

19 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Mrs J Smith,

Thank you for your wonderful review and recommendation.

We appreciate you taking the time to recognize Gurjit and the helpful service he provided to the resident. It’s great to hear he was able to attend and resolve the issue quickly and professionally.

Kind feedback like this is always shared with the team and means a lot to the company.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Had Julian and Jordan around to fix my…

Had Julian and Jordan around to fix my hot water. Brilliant service from both!

19 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Lena,

Thank you for your kind review.

We appreciate you recognizing the great service from Julian and Jordan. It’s brilliant to hear they were able to attend and resolve your hot water issue.

Feedback like this is always shared with the team.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Had a great experience

Had a great experience, made sure I had hot water and heating before Christmas! Thank you very much

18 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Elizabeth,

Thank you for your lovely feedback.

We appreciate you taking the time to leave a review. It’s great to hear you had a positive experience and that the company was able to help get your heating and hot water sorted before Christmas.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Maddison came and fixed our radiator…

Maddison came and fixed our radiator problem.
She was nice and professional. A good review for her

18 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Mursal,

Thank you for your feedback.

We appreciate you taking the time to leave a review. It’s great to hear Maddison was nice, professional, and resolved your radiator problem.

Kind reviews like this are always shared with the team.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Boiler's problem fixed finally.

Iulian attended today to fix my boiler. Since he was the third engineer to attend to fix it . His work was attentive, neat and more efficient than the others.
He showed sympathy as we haven't had heating and hot water for a few days.
Thank you

17 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Liz,

Thank you for your kind review.

We appreciate you taking the time to share your experience with Iulian. It’s good to hear his visit was attentive, neat, and efficient, and that he showed understanding while you were without heating and hot water.

Feedback like this is always passed on to the engineers and the wider team.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Wai Hong was super kind and helpful he…

Wai Hong was super kind and helpful he came in and straight away figured out the issue. He was very patient as we have a child in the house who was a bit overly curious with him while he was working and Wai was extremely good with him and still got on with the job. Honestly very great visit and experience with him here today and just an all round, we were out of hot water and heating for a few days and his effort got us back and running!

16 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Ahmed,

Thank you for your excellent review.

We appreciate you taking the time to share such detailed feedback about Wai Hong. It’s lovely to hear he was patient, kind, and helpful, especially with a child in the house.

Reviews like this are always shared with the team and mean a lot to our engineers.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Job number 286140

Job number 286140

Irfan attended today and was very help and professional,
Great service

15 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Tom,

Thank you for your great review.

We appreciate you sharing the details of your visit and job number. It’s good to hear that Irfan attended and delivered helpful and professional service.

Feedback like this is always passed on to the engineers and the wider team.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Wai is trying his best to help.

15 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Umara,

Thank you for your positive feedback.

We appreciate you taking the time to recognize Wai Ng and his efforts to help. The company is pleased to hear you had a good experience.

Kind reviews like this are always shared with the team.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Today's experience has been great

Today's experience has been great. I had Chris Mullen come. He fixed the leak which has been missed previously and got the boiler going . He cleaned up after himself very well. Was polite and wore shoe covers to protect my carpets.

11 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Helen,

Thank you for your lovely review.

We’re really pleased to hear that Chris Mullen resolved the leak and got your boiler back up and running. It’s great to know he cleaned up well and took care to protect your carpets with shoe covers.

Positive feedback like this shows the standards we aim to deliver to tenants on every visit.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Wai NG very good engineer

Wai NG very good engineer, fixed the problem.

9 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Sam Ali,

Thank you for your great review.

We appreciate you taking the time to recognize Wai Ng and the work he carried out. It’s good to hear the problem was fixed quickly and that you had a positive experience with the engineer.

Kind feedback like this helps highlight the standards the company aim to deliver every day.

Kind regards,
VHL Mechanical

Noté 5 sur 5 étoiles

Heating experience

Our engineer, Gary Sinclair, helped us with our heating. after it had not been working for a while. He was very friendly, and happy to help. We were very pleased with his service.

3 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Ali, thank you for your feedback. We’re really glad to hear Gary was able to get your heating back up and running and that he provided such friendly and helpful service throughout. We appreciate you taking the time to share your experience.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

Madisson came to flush my system

Madisson came to flush my system. She was amazing at her job very prompt and explained everything to me how it works prior to starting as it’s a pretty lengthy service. She done a great job and my systems are up and running again. Thank you

4 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Stevie, thank you for your lovely feedback. We’re really pleased to hear Maddison provided such a clear, prompt, and professional service while completing the system flush. It’s great to know everything is running smoothly again. We’ll make sure she sees your comments.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

Great service

James was incredibly efficient with his work, very straight forward and to the point. Any issues I had were rectified and he was very informative, I'm glad I have a point of contact now for whenever I have any issues.

1 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Adnan, thank you for your review. We’re really pleased to hear James was efficient, clear, and able to resolve all the issues for you. It’s great to know you now feel supported with a direct point of contact. We’ll make sure he sees your feedback.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

Super quick response

Super quick response, took care of all my boiler issues and explained how they can be prevented in the future, James was a huge help and would recommend so highly!

2 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Jagjit, thank you for your review. We’re really pleased to hear James responded quickly, resolved the boiler issues, and walked you through how to prevent them in the future. Your recommendation means a lot, and we’ll make sure he receives your feedback.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

Wai was very friendly professional and…

Wai was very friendly professional and helpful.

2 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Amir, thank you for your review. We’re glad to hear Wai provided friendly, professional, and helpful service. We’ll make sure he sees your feedback.

— VHL Mechanical Team

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