Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a visit yesterday from Nathen and Ovi to our premises to carry out gas safety checks on some of our equipment. They did a great job, professional, polite and friendly. They also investigated a l... Voir plus

Noté 5 sur 5 étoiles

Madacent and Jay done a really good job i was so please with what they have done i would definitely recommend them and give them five stars

Noté 5 sur 5 étoiles

I would like to thank Gurjit very much for picking up on things that are broken in my house yesterday. Now I can get them fixed on 1 day instead of repeat call outs. I cannot believe that the compa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maddison from VHL came to my property today after waiting since may for a part to come for works needed they sent her out for a wrong job but she saw what needed to be done had a part in her van and f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepreneur spécialisé dans les systèmes de CVC
  2. aussi dans
  3. Compagnie gazière
  4. Électricien
  5. Entrepreneur spécialisé en mécanique
  6. Plombier
  7. Service d'installation du gaz

Écrit par l'entreprise

Specialist Property Services for Housing Providers & Businesses Since 1992. With over 33 years of expertise, VHL Mechanical is a trusted provider of boiler, plumbing, electrical, air conditioning, and renewable solutions across Greater London. We work closely with housing associations, local authorities, and commercial property managers to deliver high-quality, compliant, and responsive services. From emergency callouts to long-term planned maintenance, our Gas Safe and NICEIC certified engineers ensure your buildings remain safe, efficient, and operational year-round.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

782 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(782)

156 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wai Hong

Wai Hong, the VHL engineer, came very early and waited outside until we woke up. He started the job quickly, finished it fast, and solved the issue. He is very polite, punctual, and organized. Thank you, Wai, for your good work. Well done!

1 décembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Ali, thank you for your thoughtful feedback. We’re really pleased to hear Wai Hong provided such punctual, polite, and efficient service, and that he was able to resolve the issue quickly. We’ll make sure he receives your kind words — they’ll mean a lot to him.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

Ben was superb throughout

Ben was superb throughout

28 août 2025
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Réponse de VHL Mechanical

Hi Kush, thank you for your review. We’re really pleased to hear Ben delivered superb service throughout your visit. We’ll be sure to pass your feedback on to him.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

Gary was very professional and kind

Gary was very professional and kind. Kept me informed of everything he had to do. I would recommend this gentleman to everyone.

25 novembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Virginia, thank you for your kind feedback. We’re really pleased to hear Gary provided such professional and considerate service, and kept you informed throughout the job. We truly appreciate your recommendation and will make sure he sees your comments.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

We had a full electrical rewire done by…

We had a full electrical rewire done by Village Heating LTD, and the quality of work is outstanding. Everything was completed on time and to a very high standard. The electricians were polite, tidy, and clearly experts.

15 novembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Vivek, thank you for your review. We’re delighted to hear the full rewire was completed on time and to the standard you expected. Our electricians take great pride in their work, and your feedback reflects their commitment to quality and care. We really appreciate you sharing your experience.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

Very friendly

Very friendly, explained everything.. fixed the problem.. Best workman i have had from village heating.

18 novembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Kerry, thank you for your feedback. We’re really pleased to hear the engineer explained everything clearly and resolved the issue for you. Your comments mean a lot to the team, and we’re glad you had such a positive experience with us.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

Thank you

Thank you you so much aeva and the guy who handled my call ..finally thanks to you I’m going to get my new boiler ..very much appreciated..you made my Xmas come early 😊

18 novembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Sarah, thank you for your lovely feedback. We’re really glad Aeva and our team were able to support you throughout the process, and it’s great to hear your new boiler is now on the way. We appreciate your kind words — we’re happy we could make things a little easier for you.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

Great job

Very punctual, neat job.
Highly recommended!

14 novembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Pietro, thank you for your feedback. We’re pleased to hear everything was completed punctually and to a neat standard. We appreciate the recommendation and are glad you had a great experience with us.

— VHL Mechanical Team

Noté 5 sur 5 étoiles

Irfan did such a good job this evening…

Irfan did such a good job this evening . We were left without working heaters and he did all he could to sort our problem out. He went out to buy the part that needed to be replaced and changed it making sure that my young children would not sleep in the cold. As a parent , I am extremely grateful. Also he cleaned after himself so I can only leave a 5star feedback. (VHLJOB282845)

11 novembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Olivia,

Thank you so much for your lovely review. We’re really pleased Irfan was able to get your heating back on so quickly and ensure your family stayed warm. He truly cares about his customers, and it means a lot to hear your appreciation. We’ll be sure to pass your thanks on to him.

– The VHL Team

Noté 5 sur 5 étoiles

Chris was amazing!

Chris was amazing! He was very friendly and helpful. Before I even asked he had his shoe covers in hand very clean person left no mess very satisfied 😊 thanks again Chris !

11 novembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Sophie,

Thank you for your wonderful feedback! We’re so glad to hear Chris made such a great impression — he’s known for his attention to detail and professionalism. We’ll be sure to share your kind words with him.

– The VHL Team

Noté 5 sur 5 étoiles

Efficient and friendly service

Gas engineer Chris came to fix my leaky hall radiator. He did this job quickly and also bled radiators for me and checked the heating. He also fixed the low pressure for me even though he wasn’t called out for that. He wore shoe coverings which was very considerate of him, and he is the only gas engineer that has come to my house and done this.
A very polite and helpful man.

11 novembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Lisa,

Thank you for such a lovely and detailed review! We're delighted to hear Chris went above and beyond to fix the issue and ensure everything was working perfectly. He takes real pride in his work, and we’ll make sure your kind words are passed on to him.

– The VHL Team

Noté 5 sur 5 étoiles

Good job

I just want to say thank you so much for fixing my boiler at flat 4 Lodge Road very professional job 👏 done by Mr ilfan keep the good work 👏

31 octobre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Zakaria,

Thank you so much for your kind words! We’re delighted to hear Irfan provided such a professional service — we’ll be sure to pass on your appreciation to him. We really value your feedback!

– The VHL Team

Noté 5 sur 5 étoiles

We had our radiators come away from the…

We had our radiators come away from the wall phoned the council and got put through to vhl and the guys in the office were sympathetic and very helpful and got an engineer chris came out come out the same day! Chris was so helpful polite and professional.

4 novembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Sarah,

Thank you so much for your lovely feedback! We're really glad our team could help so quickly and that Chris made such a great impression. We’ll make sure he and the office team hear your kind words — they’ll be delighted to know they made a difference.

– The VHL Team

Noté 5 sur 5 étoiles

Fantastic experience using VHL for the…

Fantastic experience using VHL for the first time. Chris was amazing. So knowledgeable, tidy and efficient.
Pleasantly surprised as have had awful experiences lately with other firms.

3 novembre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Tracy,
Thank you so much for sharing your experience — we’re delighted to hear Chris made such a great impression! We’ll be sure to pass your feedback on to him and the team. It’s great to know we’ve restored your confidence after those past experiences.

– The VHL Team

Noté 5 sur 5 étoiles

VHL 💯 Highly Recommended

Thanks to VHL - especially Rachel and Leah - for your excellent customer service, helpfully arranging the engineer who worked professionally and respectfully to resolve my domestic heating needs. 💯 Highly recommend.

31 octobre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Mateen,
We really appreciate you taking the time to share your feedback! Rachel and Leah will be so pleased to hear your kind words — they take great pride in delivering excellent service. We're glad your heating issue was resolved smoothly. Thank you for recommending VHL!

– The VHL Team

Noté 5 sur 5 étoiles

Job well done.

The VHL turned up on time for three visits. Job completed efficiently. Everything clear and tidy afterwards. Would use VHL again.

28 octobre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Tat,
Thank you for your kind feedback! We're glad everything ran smoothly and that the team delivered the tidy, efficient service we strive for. We really appreciate your trust in VHL and look forward to helping again in the future.

– The VHL Team

Noté 5 sur 5 étoiles

Chris

Chris was so helpful, he wore shoe covers as well which was much appreciated!

30 octobre 2025
Avis spontané
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Réponse de VHL Mechanical

Hi Maisa,
Thanks so much for your lovely feedback! We’re glad Chris made such a good impression — he takes real pride in those small touches that make a big difference. We’ll be sure to pass your kind words on to him.

– The VHL Team

Noté 5 sur 5 étoiles

Absolute excellent service

Absolute excellent service, removal off broken air conditioning unit and replacement, from the admin staff to the engineers were brilliant, professional and friendly, absolute credit to your company

3 juillet 2025
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Réponse de VHL Mechanical

Thank you, Mandy — we’re delighted to hear everything went smoothly from start to finish. Our team takes great pride in delivering a professional, friendly service from the first call to final installation. We truly appreciate your feedback and your trust in VHL.

– VHL Customer Care Team

Noté 5 sur 5 étoiles

Good service.

6 juin 2025
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Réponse de VHL Mechanical

Thank you, Mr Patel — we really appreciate your feedback and are glad to hear you were happy with the service.

– VHL Customer Care Team

Noté 5 sur 5 étoiles

Irfan very polite & helpful and also…

Irfan very polite & helpful and also did a thorough job great work

17 juillet 2025
Avis spontané
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Réponse de VHL Mechanical

Thank you, Lisa — we’re so pleased to hear Irfan provided such a polite and thorough service. We’ll be sure to pass along your kind words to him.

– VHL Customer Care Team

Noté 4 sur 5 étoiles

Repaired boiler

Village heating came on time to repair a boiler they had wrongly fitted and hopefully sorted the issue. The staff in the office were helpful and considerate especially Ronak.

17 avril 2025
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Réponse de VHL Mechanical

Thank you, Daxa — we’re glad our team was able to revisit and resolve the issue promptly. We appreciate your patience and are pleased to hear Ronak and the office team provided a helpful and considerate service throughout.

– VHL Customer Care Team

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