VIP Bottles Avis 

6 400
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

order was straight forward and the delivery was realy fast will beff be ordering again so thank u VIP BOTTLES

Noté 5 sur 5 étoiles

Great prices. Prompt despatch and delivery. One glass in gift set was broken, better packaging would have prevented this. No replacement was available but was given a discount on original price whic... Voir plus

Noté 5 sur 5 étoiles

Ordered two drinks as gifts for family just prior to Christmas 2024. Delivery was quick and arrived in good time for the festive season. Some of the bottles in a set of one of the drinks had become br... Voir plus

Noté 5 sur 5 étoiles

Ordered a number of the ‘shot’ size bottles of the ‘Tequila Rose’ as part of hen party bags. They arrived well packaged and safe. Have also bought (from Etsy) some little brown paper labels, personali... Voir plus

À propos de l'entreprise

  1. Magasin de vins et spiritueux
  2. aussi dans
  3. Caviste
  4. Grossiste en boissons alcoolisées
  5. Magasin d'alcool

Écrit par l'entreprise

We are an online retailer specialising in offering a prestigious range of premium drinks. We deliver the finest and highly rated spirits and champagnes from around the world to your doorstep the very next day. Our values stem from the passion to source an exceptional range and provide a VIP Service for all our customers.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(6 400)

78 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Order delayed

Order delayed
Impression of customer service was rude my recent order STILL HASNT appeared on my orders

28 mars 2025
Avis spontané
Logo de VIP Bottles

Réponse de VIP Bottles

Hi,

Sorry to hear this! Please email us at admin@vipbottles.co.uk and a member of the team will look into your order right away.

Thanks
VIP Team

Noté 5 sur 5 étoiles

Excellent

Great size for my purposes giving a chance to sample different brands without buying large bottles. Good communication excellent delivery time. Very pleased

28 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

ordered a drink bottle and pods and no…

ordered a drink bottle and pods and no delivery or replies terrible what a scam

13 mars 2025
Avis spontané
Logo de VIP Bottles

Réponse de VIP Bottles

Hi there, we’re sorry to hear about your experience, but it looks like this review may be for a different company. We don’t sell Air Up bottles or pods, and we have no record of this order on our system. Our company is called VIP Bottles and we stock beers, wines and spirits.

Please can you check your order with the company that you purchased it from, and adjust this review accordingly.

Thanks
VIP Team

Noté 1 sur 5 étoiles

Poor delivery

Placed my order on the 12/03/25, advised on the website ‘Next day delivery’, there was no option for next day only ‘Premium express delivery before 12pm’. I have still not received this order and it is now 15/03/25. I have had a refund for the extra money I paid for ‘express’ delivery, but I used this company due to the quick delivery for my Grandads 80th today (15/03/25) and I have still not received my item which was a present. VIP bottles have advised they have limited control on their orders when they reach the couriers (parcel force).

15 mars 2025
Avis spontané
Logo de VIP Bottles

Réponse de VIP Bottles

Hi there, we’re sorry to hear about your experience on this occasion. We’ve taken your feedback on board and will review this internally to help improve our service moving forward.

Noté 5 sur 5 étoiles

Great service

Great service, Delivered the item several days earlier than expected. Great choice of drinks, and would happily use again.

19 février 2025
Avis spontané
Noté 1 sur 5 étoiles

No order delivered & no reply.

Ordered a set of bottles as a gift and paid premium delivery. Tracking shows they've been damaged in transit and being held at a depot (fully understand accidents happen, and VIP bottles are not entirely at fault here). But since messaging through the website a week ago and emailing directly, I have had no reply despite stating on the website they'll get back to me in 24hours. Very disappointing to be left with no response and nothing delivered to me.

11 février 2025
Avis spontané
Logo de VIP Bottles

Réponse de VIP Bottles

Hi there, we’re sorry to hear about your experience on this occasion. We’ve taken your feedback on board and will review this internally to help improve our service moving forward.

We believe this issue has been resolved now, but please feel free to contact us on admin@vipbottles.co.uk.

Noté 1 sur 5 étoiles

I ordered two bottles: never delivered

I ordered two bottles for Christmas in separate orders. 2 months later and I haven’t received my items and the company doesn’t respond to messages left via their contact us page.
I’m in Australia so maybe this is the issue but would not recommend ordering if OS

7 février 2025
Avis spontané
Logo de VIP Bottles

Réponse de VIP Bottles

Hi there, we’re sorry to hear about your experience on this occasion. We’ve taken your feedback on board and will review this internally to help improve our service moving forward.

Are you able to email us on admin@vipbottles.co.uk and someone will get back to you.

Noté 5 sur 5 étoiles

Ordered two drinks as gifts for family…

Ordered two drinks as gifts for family just prior to Christmas 2024. Delivery was quick and arrived in good time for the festive season. Some of the bottles in a set of one of the drinks had become broken in transit but VIP Bottles arranged for replacement bottles to be sent out very quickly without being asked and at no extra charge. Only concern is that there is no delivery tracking available but otherwise a great service. Would recommend!

23 janvier 2025
Avis spontané

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