VIP Bottles Avis 

6 400
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

order was straight forward and the delivery was realy fast will beff be ordering again so thank u VIP BOTTLES

Noté 5 sur 5 étoiles

Great prices. Prompt despatch and delivery. One glass in gift set was broken, better packaging would have prevented this. No replacement was available but was given a discount on original price whic... Voir plus

Noté 5 sur 5 étoiles

Ordered two drinks as gifts for family just prior to Christmas 2024. Delivery was quick and arrived in good time for the festive season. Some of the bottles in a set of one of the drinks had become br... Voir plus

Noté 5 sur 5 étoiles

Ordered a number of the ‘shot’ size bottles of the ‘Tequila Rose’ as part of hen party bags. They arrived well packaged and safe. Have also bought (from Etsy) some little brown paper labels, personali... Voir plus

À propos de l'entreprise

  1. Magasin de vins et spiritueux
  2. aussi dans
  3. Caviste
  4. Grossiste en boissons alcoolisées
  5. Magasin d'alcool

Écrit par l'entreprise

We are an online retailer specialising in offering a prestigious range of premium drinks. We deliver the finest and highly rated spirits and champagnes from around the world to your doorstep the very next day. Our values stem from the passion to source an exceptional range and provide a VIP Service for all our customers.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(6 400)

78 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great range of products

Great range of products. Fast delivery.
First time customer, I purchased a selection of miniature bottles as a gift and they arrived in a lovely high quality gift box, well packaged. Fantastic gift idea. Will definitely order from them again .

15 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Tomato

Well I can’t seem to find Schweppes tomato juice where I live so I was so pleased when I found them on your website I will be ordering more when these have gone Thankyou

22 décembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Have to wait 24s hour for a reply

Paid for premium delivery, got a message saying it won't be delivered.

Have to wait 24 hours for a reply from vip bottles

If I'd of known I would of had to wait 5/6 days i wouldn't of paid extra delivery & I would of ordered else where

I will of course update this review once they have replied

24 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Very well presented

Very well presented. Its a shame my sister didnt get her presentation box with her bottle for her 60th Birthday. They had to send it out seperatly that ruined the surprise. Never mind.

19 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Not happy

Made an order which was pretty straightforward and received the items really quickly, however upon opening the box we found the bottles poorly packaged resulting in the majority being scratched/ damaged and dusty (gold small bottega bottles) which were purchased for a birthday party. I contacted VIP by email, couldn’t find any other means of contacting/ returning, they responded (asked for my an availability but never came back to me until a couple of days later). They then confirmed a Royal Mail collection for this morning (now afternoon and I’m still waiting)…. Not impressed had to purchase some other bottles, this time in the shops …and not sure when or if Royal Mail will be picking up.

Update- Royal Mail never turned up ( now not even sure if it was actually arranged). Emailed VIP, no response today.

7 janvier 2025
Avis spontané
Logo de VIP Bottles

Réponse de VIP Bottles

Hi there, we’re sorry to hear about your experience on this occasion. We’ve taken your feedback on board and will review this internally to help improve our service moving forward.

Noté 1 sur 5 étoiles

Ordered a bottle of Perrier Jouet…

Ordered a bottle of Perrier Jouet Blason Rose Brut NV Champagne for New Year - and it was undrinkable. I'm not sure how they store the champagne, but they clearly don't know how to do it correctly. If you're looking to spend a decent amount of money on champagne, don't get it from here.

31 décembre 2024
Avis spontané
Logo de VIP Bottles

Réponse de VIP Bottles

Hi James,

Thank you for sharing your feedback with us. We're truly sorry to hear about your experience and the condition of the beverage you received. We take matters of quality very seriously, and it’s concerning to learn that the champagne did not meet our standards.

We are currently reviewing our storage and handling practices to ensure this doesn’t happen again. If there’s anything more we can do to rectify this situation, please feel free to reach out to our customer support team.

Thank you for your understanding, and we appreciate your input.

Best,
VIP Team

Noté 5 sur 5 étoiles

Great Selection

I placed my order three days before Christmas, and it arrived on Christmas Eve. They also have a great selection. I'll definitely be revisiting soon!

24 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

First Class

Great experience here, first time user. The ordering process was easy and the had exactly what I was looking for, difficult to find in the uk. They despatched my order very quickly and delivered safely by Parcelforce the next day. Delivery costs very very good and items were very well packed and arrived in perfect condition. Will definitely be ordering from this company again.

19 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent customer service, quick reply to my question and very polite. Items were packaged within and inch of their life and have arrived perfectly

9 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding!!

Outstanding service! I made 2 orders and both were delivered the next day. I received notification when they were dispatched and when they were out for delivery. I will 100% be ordering again.

Thank you very much :)

13 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Useless Company sent me the wrong…

Useless Company sent me the wrong bottle of wine I ordered rose and they give me pinot Grigio never using this wine Service again

13 décembre 2024
Avis spontané
Logo de VIP Bottles

Réponse de VIP Bottles

Hi there, we’re sorry to hear about your experience on this occasion. We’ve taken your feedback on board and will review this internally to help improve our service moving forward.

Noté 5 sur 5 étoiles

Top company

Top company. Fantastic variety. Excellent miniatures. Well packed. Quick delivery. I will keep using them. Highly recommend. Thankyou.

26 novembre 2024
Avis spontané

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