VIP Bottles Avis 

6 400
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

order was straight forward and the delivery was realy fast will beff be ordering again so thank u VIP BOTTLES

Noté 5 sur 5 étoiles

Great prices. Prompt despatch and delivery. One glass in gift set was broken, better packaging would have prevented this. No replacement was available but was given a discount on original price whic... Voir plus

Noté 5 sur 5 étoiles

Ordered two drinks as gifts for family just prior to Christmas 2024. Delivery was quick and arrived in good time for the festive season. Some of the bottles in a set of one of the drinks had become br... Voir plus

Noté 5 sur 5 étoiles

Ordered a number of the ‘shot’ size bottles of the ‘Tequila Rose’ as part of hen party bags. They arrived well packaged and safe. Have also bought (from Etsy) some little brown paper labels, personali... Voir plus

À propos de l'entreprise

  1. Magasin de vins et spiritueux
  2. aussi dans
  3. Caviste
  4. Grossiste en boissons alcoolisées
  5. Magasin d'alcool

Écrit par l'entreprise

We are an online retailer specialising in offering a prestigious range of premium drinks. We deliver the finest and highly rated spirits and champagnes from around the world to your doorstep the very next day. Our values stem from the passion to source an exceptional range and provide a VIP Service for all our customers.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(6 400)

78 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Out of date product!

The product i received was over 2 years out of date. The smell and taste was disgusting and the Best before in the box was 2021. It’s now 2024! I have emailed twice and message on Instagram and still no response.

6 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Not only is it easy to order from VIP Bottles you get excellent value and service, from ordering to delivery. The customer service is second to none. I had a query about my order as I had received a dodgy text regarding my order delivery. I got in touch and within an hour they had replied, they had advised me it was a scam and told me what to do. I cannot fault the service at all, absolutely first rate.

1 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Good Experience

Fast shipping received at the storage place in a few days, product exactly like the website display.
Unfortunately, a lil disappointed that they do not deliver in France I had to pay extra to get it re-send.
Expect that i can't complain and recommend

21 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, arrived quickly and packaged well.
Will definitely use again so highly recommend!

24 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Miniatures

Ordered a variety of miniatures for a small Cocktail Party. Absolutely perfect for what I wanted. Large choice of miniatures and prices were great to.

18 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Always a great experience with VIP

Always a great experience with VIP bottles! Items are always well packaged and delivery updates are always accurate.
Great offers and selection of items available online! Happy to carry on purchasing from VIP Bottles😊

26 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great 1st experience thanks

Great 1st experience thanks
Didn't understand the free gift ( I hate odd glasses) 🤔 so a bit pointless for me but thanks for everything else and a timely delivery

25 avril 2024
Avis spontané
Noté 3 sur 5 étoiles

Good company Royal mail let them downsent…

Placing order and time shipment sent all ok. Only downside is Royal mail are used, so actually getting order delivered was the problem. Suggest use alternative courier otherwise great experience.

15 avril 2024
Avis spontané
Logo de VIP Bottles

Réponse de VIP Bottles

Thank you for your feedback and for highlighting the positives about your ordering experience with us.

We're sorry to hear about the issues you encountered with Royal Mail delivery. We constantly strive to provide the best possible service, and your suggestion about exploring alternative couriers is greatly appreciated.

We are currently reviewing our delivery options to ensure a smoother process for our customers. Thank you for bringing this to our attention, and we hope to provide an even better experience in the future

Noté 5 sur 5 étoiles

happy customer !

good prices, shipped quickly and arrived before the expected delivery date ! my order was packaged well and so everything arrived safely. would definitely shop here again.

26 mars 2024
Avis spontané
Noté 4 sur 5 étoiles

Cognac

The service is really good, never had a problem with my orders or delivery and I have ordered from them many many times! The only problem is their selection of cognac is quite poor! I just received an email from them saying " Explore our cognac chamber " however when you actually look at their cognac the majority of it is out of stock and had been out of stock for, at the very least, 6 months! It doesn't appear they are attempting get more of these cognacs back in stock.

29 mars 2024
Avis spontané
Logo de VIP Bottles

Réponse de VIP Bottles

Thank you for sharing your feedback and for your continued support.

We're glad to hear that your experience with our service has been positive. We sincerely apologise for the frustration caused by our current cognac selection.

We understand how disappointing it can be to find your preferred items out of stock. Please know that we are actively working to improve our inventory issues and hope to replenish our cognac selection soon.

We value your input as it helps us to better serve all our customers. If you have any further suggestions or need assistance, please don't hesitate to reach out to us directly

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