Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement2 County Square, TN23 1YA Ashford, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Voir plus
L'entreprise a répondu
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Voir plus
L'entreprise a répondu
I had a great experience. Owen helped me out with my queries and was very friendly and cooperative guy. Thankyou for all the help.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Ashford
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
2 County Square, TN23 1YA, Ashford, Royaume-Uni
4,8
Excellent
242 avis
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Les gens ont aussi consulté
Great service very jelpfup
Great service very jelpfup
very friendly people served today by Joe and Owen , excellent
3 janvier 2025
Avis spontané
Réponse de Vodafone UK - Ashford
Hi Patricia,
Thanks for the great review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing customer service
Amazing customer service , went in and got out with my new contract and new phone in a 30 minute time !!!!
21 décembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very good service delivered by Alex at…
Very good service delivered by Alex at Ashford store!👍👏
14 décembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Alex was incredibly helpful and…
Alex was incredibly helpful and explained everything really clearly
10 décembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hello, Sarah,
It's great to hear about the positive experience which you've had with Alex. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent friendly service
Sadly they were unable to help me but the service and attitude from the young lady who helped me was second to none can not fault them and will be back thank you
5 décembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi Simon. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent helpful staff Joe and Owen so…
Excellent helpful staff Joe and Owen so helpful. Sorted problem quickly and professionally
27 novembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi Mr Agar,
This is lovely feedback for Joe and Owen. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service!
Extremely knowledgable. Great customer relationship - acts for the best interest of the customer.
Outstanding!
21 novembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hello, Bruce,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gréât service
Alex was really helpful sorted out by broadband and phone contract. Thank you! :)
24 novembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hello, Katy,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service yesterday from Wayne the…
Great service yesterday from Wayne the manger. Sorted my problem out and saved me money at the same time.
14 octobre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hey Sarah,
Thanks for letting us know what an amazing job Wayne did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful friendly service
Helpful friendly service and the problem was solved very quickly
11 octobre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wayne was fantastic and friendly …
Wayne was fantastic and friendly amazing service today
7 octobre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi there,
Thank you for taking the time to review and sharing this great feedback for Wayne.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from all staff on an…
Excellent service from all staff on an exceptionally manic day for them. Three members of our family came in together to upgrade our mobile phones. Initially we all saw Alex. I have always had my phone contract on my husbands account, but asked Alex if there was a way I could set up my own account and contract for my own phone as a self-employed business. Then my daughter (transgender) needed to change the personal details ie prefix and name, so he helped as best he could from the shop computer with that. Unfortunately, they couldn't do much in store as the computer system wouldn't allow it. Both my husband and daughter were still undecided as to which new handset to choose so we left to get lunch. On arrival back the shop was extremely busy with all operatives seeing customers and still more customers queueing. Although it meant we had to wait a little longer it was still good to see that ALL staff were spending time and patience with every customer they were dealing with. Eventually, it was our turn again and my husband sat with Alex who sorted him a new phone while keeping his old number. My daughter sat down with Joe, who was also very helpful and sorted her a new handset, which, due to colour choice availability in store has had to be ordered for delivery to our home.
5 octobre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi Sue. Thank you for your in-depth review of your experience and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again Sue,
Vodafone Social Media Team
Excellent customer service
18 septembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi Lucy,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joleen and joe where excellent such…
Joleen and joe where excellent such good service
8 septembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi Jacqui,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joleen was outstanding helpful and…
Joleen was outstanding helpful and knowledgeable, a credit to Vodafone
8 septembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi Clinton,
Thank you for taking the time to leave a review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Served by Joe and Wayne today
Served by Joe and Wayne today. Fantastic service from both. Amazing deal. Thank you.
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi Sidney. Thank you for your review for both Joe and Wayne. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wayne was outstanding today fantastic…
Wayne was outstanding today fantastic service and saved a fortune.
28 août 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi Mrs Moring,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had a very happy experience today in…
Had a very happy experience today in Vodafone Ashford with a great guy Joe who had only started three days ago he had a lovely manner and great customer service he will be a great asset to your company
27 août 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hi there,
We appreciate your feedback and kind words about Joe. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thanks for the help Brad!
I recently visited the Vodafone store and had an outstanding experience, all thanks to Bradley! From the moment I walked in, Bradley greeted me with a friendly smile and was incredibly attentive to my needs. He took the time to understand exactly what I was looking for and provided clear, knowledgeable advice on the best options available.
Bradley’s professionalism and patience stood out, especially when he explained the details of different plans and helped me choose the one that suited me best. His expertise made the entire process smooth and hassle-free. I also appreciated how he made sure I was comfortable with everything before finalizing my purchase.
Overall, Bradley made what could have been a confusing experience into a straightforward and enjoyable one. I highly recommend visiting this store and asking for Bradley if you need any help with your mobile needs. Excellent service!
14 août 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hello,
It's always our aim to provide a positive experience, so it's great to hear that Bradley delivered! We really appreciate you taking the time to leave such a glowing review on your recent visit.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really friendly helpful service
Really friendly helpful service, Grant explained things in the right amount of detail so I knew exactly what I needed and how to do it
27 juillet 2024
Avis spontané
Réponse de Vodafone UK - Ashford
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
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