Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Voir plus
L'entreprise a répondu
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Voir plus
L'entreprise a répondu
It was really good to start, Tom was really good sorted out my contract from voxi to Vodafone, Tom sorted out a good deal which I'm happy with, letf Tom to finish everything. But later found out t... Voir plus
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus
L'entreprise a répondu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Voir plus
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Écrit par l'entreprise
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Royaume-Uni
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Friendly helpful staff in store . Especially Tom for explaining things so clearly.

Réponse de Vodafone UK - Birkenhead
Went into vodaphone Birkenhead today and was seen by Bethany. Friendly and helpful.
Thank you 😊

Réponse de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead
Helpful with upgrading contract. Spoke to Laura

Réponse de Vodafone UK - Birkenhead
The young woman who served me was very helpful even though she was just starting on the front counter her customer service was excellent

Réponse de Vodafone UK - Birkenhead
Very helpful very friendly outstanding customer service and answered all my questions very professionally and overall very nice

Réponse de Vodafone UK - Birkenhead
Laura has provided us with the perfect customer service. Efficient, Friendly and Excellent at explaining everything. What more could you want?
Well done Vodaphone!

Réponse de Vodafone UK - Birkenhead
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change.
Although we encountered a few hiccups, the other staff members came to Beth's assistance, and I was satisfied with the slight delay. The end product was achieved, and I thanked Beth for her help.

Réponse de Vodafone UK - Birkenhead
Tom was really helpful and sorted a new phone and an issue I was having at the same time. He was really knowledgeable and helpful.

Réponse de Vodafone UK - Birkenhead
very helpful towards me and my grandson while we was needing help

Réponse de Vodafone UK - Birkenhead
Dylan was amazing. I broke my phone ans raced down to the shop 15 mins before you were closing and managed to upgrade me straight away. Im self employed so as you can imagine i was very stressed out. So i was very grateful for Dylan working against the clock

Réponse de Vodafone UK - Birkenhead
Dylan in Birkenhead store was fantastic. His knowledge and customer care is 2nd to none. Sorted my situation in a very efficient and stress free way. Thanks Dylan

Réponse de Vodafone UK - Birkenhead
Dylan was very helpful and sorted my phone account and new broadband deal out very promptly and did a great job.

Réponse de Vodafone UK - Birkenhead
Very helpful found the best deal for me appreciated his help

Réponse de Vodafone UK - Birkenhead
Dylan was so helpful in store today. Really helpful and made our experience in store amazing 👏 ⭐️⭐️⭐️⭐️⭐️

Réponse de Vodafone UK - Birkenhead
Laura was very helpful with all my problems with my phone..and gave me lots of good advice... with this i purchased a s11 ipad. Thanks again.. will return after Xmas... merry Christmas everyone. X

Réponse de Vodafone UK - Birkenhead
I visited our local branch in Birkenhead today, We was seen by Dylan who was really helpful, friendly and knowledgeable.
We left renewing our contracts and feeling completely satisfied.
Thanks very much for all your help Dylan.

Réponse de Vodafone UK - Birkenhead
Laura and Birkenhead Vodafone shop, has been invaluable, in helping me restore my data from my stolen phone. She also set me up with a better tariff. In addition, I was so impressed with her professionalism that I choose to purchase a new phone from her store to replace the phone I had lost. She also helped me reinstate the telephone numbers that I would have almost certainly lost if it wasn't for Laura. Her technical skills are a credit to Vodafone and herself as a member of staff.

Réponse de Vodafone UK - Birkenhead
Despite problems with data transfer Dylan was extremely patient and professional. He went beyond what was required

Réponse de Vodafone UK - Birkenhead
Tom attended to us right away, was very personable and went out of his way to find us the right and best deal. He moved me over from another company with upgraded services and saved me money as well. A win win.

Réponse de Vodafone UK - Birkenhead
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