Vodafone UK - Brighton Avis 

178
TrustScore 5 sur 5

4,9

Unit 16, Churchill Square, BN1 2TB Brighton, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Brighton

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 16, Churchill Square, BN1 2TB, Brighton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(178)

39 826 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jordan was a fantastic help and sorted…

Jordan was a fantastic help and sorted out my daughter’s technical issue. Polite helpful and very personable

10 février 2024
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

I'm sorry to hear your daughter was suffering problems with her phone, but I'm glad to see Jordan was able to resolve it for her.
Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Problem solvers - no 1 team

Team took time to find a deal for my wife whilst solving a connectivity issues with my I watch, which hasn’t functioned at all , over two years.
Confident that whole issue will be recorded so that I can claim back fees for service that I haven’t used.
And a happy team Gari and Lari

2 février 2024
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey Richard,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Nat at the Brighton…

Great service from Nat at the Brighton Churchill Square Branch

13 janvier 2024
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hi Jane,

Thank you for taking the time to leave us a great review, it's much appreciated. We're so happy to hear that Nat provided a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and very helpful service from…

Friendly and very helpful service from Nat. Recognised me from years ago - very pleasant experience.
I would recommend this store to everyone.

9 janvier 2024
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hi Mr Nial Dunlea,

Thanks for your 5-star review for Nat. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Gary shop manager was excellent

Gary shop manager was excellent. Went above and beyond to help me with my new contract.
Great individual service and very pleased with the outcome.

4 janvier 2024
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hi Dave,

Thanks for this review for Gary. We're here to help if you ever need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Brighton Store - Nick, Nat and Ollie were amazing

Nick, Nat and Ollie were all superb in helping make the selection of phone to upgrade to, and the upgrade process itself as seamless and straightforward as possible.

Well done to all these individuals for making the experience very much customer first. I can't recommend this store enough.

30 décembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey Luke,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Deacon was amazing and very helpful.

30 décembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey Abbie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brought 3 phone here in Brighton

Brought 3 phone here in Brighton. Deacon was amazing.

30 décembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Deacon helped my mum get her new iPhone…

Deacon helped my mum get her new iPhone pro Max. Was patient and guided both of us through everything. Top guy!!

21 décembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey Ron,

Thanks for letting us know what an amazing job Deacon did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service from Ben A

Fantastic service from Ben A, the assistant manager in the Brighton Churchill centre store, he was super helpful, explained all the options and helped us choose the best plan. Thank you so much Ben!

2 décembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey Hannah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ben was a great help in transitioning…

Ben was a great help in transitioning from my pre paid sim to a plan and helped me through each of the steps. Very easy experience!

1 décembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey Courtney,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ben was great at advising us best…

Ben was great at advising us best options

1 décembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey Samantha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A1 service highly recommend

20 novembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hi Jane,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ben was very nice,polite and…

Ben was very nice,polite and knowledgeable and sorted everything I needed

9 novembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hi Pauline,

It's great to hear about your experience and feedback for Ben. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ben A

Ben A. has been so helpful in getting us a new phone and a plan. Everything was well explained and gave us options. No hassle at all!! Thank you Vodaphone

7 novembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey Duke,

Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Mr Ben the staff is very helpful

Mr Ben the staff is very helpful. I had the chance to understand my plan as well. Very accommodating person.

7 novembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey Chaiza,

Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Garry gave Clear explanation

Garry gave Clear explanation
Making his outmost to help which was very appreciated

6 novembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hi Didi,

Thanks for sharing your fabulous feedback for Garry. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Leon helped me get a new phone and set up a new contract after mine got stolen. He was very friendly and processed everything quickly, I was relieved to be able to get a new phone!

5 novembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hi Stamatia,

Thanks for the brilliant feedback for Leon! It's really appreciated.
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing staff

Ben has been incredibly helpful when I visited the store today with a broadband issue. Thank you

Nik has helped me in the past as well…the guys in the store are all really helpful and efficient.

4 novembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ben A

Ben A, assistant manager. Really helpful

2 novembre 2023
Avis spontané
Logo de Vodafone UK - Brighton

Réponse de Vodafone UK - Brighton

Hey Matt,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus