Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Voir plus
L'entreprise a répondu
Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Voir plus
L'entreprise a répondu
Visited the Caerphilly Branch Yesterday to renew plan and to add additional person. It was good to engage with a human being rather than faceless call center operatives or AI virtual assistanc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Caerphilly
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Royaume-Uni
4,9
Excellent
161 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Sorting out a Vodaphone login resetting mycpin
Sorted out the proble clearly explained within 10 minutes.Tim was very helpful as I am hard of hearing too.
8 avril 2024
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hi Sue. Thank you for your review for Tim. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tim was very friendly
Tim was very friendly and very informative. He answered all my questions and took me through the whole prosess step by step.
8 avril 2024
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hi Gemma. Thank you for your review for Tim. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Caerphilly customer service is…
Vodafone Caerphilly customer service is non existent. Contract phone that is faulty and needs repaired. Still under warranty. Had to buy another phone, as don't supply temp one, to then return to shop to be told they cannot arrange a repair as they have no log in details, to been told I could travel 10 miles to another shop. Now spent 45 minutes on phone to arrange pick up of faulty phone. Not impressed.
16 mars 2024
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hi Shona. It's disappointing to see your comments, concerns and feedback. We completely understand the importance of receiving the required help and support when needed, especially when your phone is faulty. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
If you still need any help with this or would like us to look into anything further, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
The experience was good and the service…
The experience was good and the service was great
24 février 2024
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Caerphilly
Hi Helen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service by Raj helped set up new…
Great service by Raj helped set up new phone
21 février 2024
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hi Steve,
Thanks for your 5-star review for Raj. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service by the team
Great service by the team. Highly recommend chose the perfect phone for me
21 janvier 2024
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hey,
This is great to see, thank you for your support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and polite team i…
Very helpful and polite team in Vodafone, they went out of their way to set my Samsung s23 up and running, thanks guys 5 stars from me
1 janvier 2024
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hi Sheyane!
Thanks so much for your 5 star review. We're so glad you managed to get your phone up and running!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service from Matt today
Excellent service from Matt today! He was extremely helpful and knowledgable won’t hesitate to go back. Thank you!
12 janvier 2024
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hi there,
Your review is much appreciated, thanks for taking the time to leave your feedback. We're happy to hear you had such a great experience in store with Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brilliant service
Brilliant service, the staff explained everything clearly and in a way I could understand and happened to have the 15 pro max in the colour I wanted and a great price
27 décembre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hey Liam,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A great deal on the exact product that…
A great deal on the exact product that I wanted and it was in stock 😎😁
22 décembre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hey Adrian,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great deals
Great deals! I got the iphone 15plus so happy!
thank you to the team in store you were fab
21 décembre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hey Shannon,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Service was amazing
Service was amazing, Kirsty and Matt were very helpful and gave me a great deal.
17 novembre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hey Lisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very very good service and didn't try…
Very very good service and didn't try to just sell to me as soon as I walked in. Will be going back!
7 novembre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hi Chase. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a great store these guys are…
What a great store these guys are fantastic thanks again
23 octobre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Thanks for the brilliant feedback, Kelly! It's really appreciated. If you ever need further help, just pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Elise and Tom are a great help thank…
Elise and Tom are a great help thank you for fixing my phone and getting me the better price
11 octobre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hi Tony,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kirsty was great thanks for the awesome…
Kirsty was great thanks for the awesome deal
30 septembre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Amazing service once again thank you tom
29 septembre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great service by Tom
29 septembre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hey Richie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Phone purchase
Very fast with getting me a new phone and great customer service
24 septembre 2023
Avis spontané
Réponse de Vodafone UK - Caerphilly
Hi Owen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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