Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
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Lisez les avis des autres
Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... Voir plus
L'entreprise a répondu
Came into the store to get my phone sorted as unfortunately I misplaced it. Spoke to Eleanor was fantastic who explained everything in clear manner. Came in today to get a few things sorted and was so... Voir plus
L'entreprise a répondu
Popped into the store to get a hand with setting up my new phone. I saw Nathan who expertly set up my device and completed a transfer from old phone to new. Brilliant service.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Chatham
Écrit par l'entreprise
Coordonnées de contact
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Royaume-Uni
4,9
Excellent
204 avis
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Nathan
I had a great experience with Nathan from the Vodafone store in the pentagon, Chatham and I want to say how much I like the way he helped me.
From the moment Nathan started working on my problem he was very professional, patient. He knew what he was doing. He was also very reassuring which made me feel better. What was a problem became easy to deal with because of how Nathan handled it. He did not rush me. Give me generic answers. Instead he took the time to understand my situation explained everything in a way that was easy to understand and worked through each step until my problem was completely fixed.
What I really liked about Nathan was that he was dedicated to giving customer service. He was friendly, easy to talk to. He really cared about making sure I was happy. It is not often that you meet someone who's good with technology and also very good at talking to people but Nathan was both. He made me feel like I was important to Vodafone. He did more than he had to do to make sure everything was okay.
Customer service like this should be noticed. Nathan is a representative for Vodafone and if all the people who work there were like him the customer service would be the best.
Thank you Nathan for making what could have been an experience, into a good one. You show what great customer service looks like and I really hope Vodafone sees how well you do your job.
15 juillet 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Alex,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped into the store to get a hand…
Popped into the store to get a hand with setting up my new phone. I saw Nathan who expertly set up my device and completed a transfer from old phone to new. Brilliant service.
18 juillet 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Eleanor for her help today
13 juillet 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Phik, thank you so much for your wonderful review and the amazing support you’ve shown for Eleanor, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Nathan was brilliant
Nathan was brilliant. He sorted my new phone and got me all up and running. I would never have been able to do it with out help.
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Hazel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mollie was very instrumental in…
Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and completing the transaction for the phone purchase , she is soft spoken , patient and friendly. Am sure any customer wouldn’t get it wrong when she approaches you for a customer service support while at Vodaphone.Thank you Mollie for your help today .
3 juillet 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Oluwabukola,
Thanks for the lovely review and fantastic support for Mollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the store to get my phone…
Came into the store to get my phone sorted as unfortunately I misplaced it. Spoke to Eleanor was fantastic who explained everything in clear manner. Came in today to get a few things sorted and was sorted by Nathan and Jonathan. Keep these boys around.
27 juin 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Craven,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
After purchasing my phone online
After purchasing my phone online. I came in to pick it up. Nathan helped me put the screen protector and case on. He was great and very attentive.
26 juin 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Andrew,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into the store and was brilliantly…
Came into the store and was brilliantly dealt with by Jonathan and Nathan. They guided me through each aspect of the sale and even set up my new device as i have no idea. Plus always nice seeing more Arsenal fans.
24 juin 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Waldie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Mollie who was extremely…
Served by Mollie who was extremely patient and took the time to help me set up my new phone , really nice to talk to and chatty 💓💓hopefully she’s still here when my next upgrade is due
19 juin 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Jade, thank you so much for your wonderful review and the amazing support you’ve shown for Mollie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Had problems with my camera on the…
Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for the S26 which I took. Would recommend this member of staff for her good communication and knowlege of my requirements. Excellent service.
19 juin 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mollie was very helpful
Mollie was very helpful, and extremely patient with a technical dinosaur xx
11 juin 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Daryl,
Thanks for the lovely review and fantastic support for Mollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
This review relates to the Vodafone…
This review relates to the Vodafone store in The Pentagon Shopping Centre, Chatham, Kent.
I visited this store with a couple of technical queries regarding transferring data from my old phone to my new one.
As soon as I went into the store, I was greeted by Jonathan, who was welcoming friendly & professional from the outset.
He listened carefully to my queries & soon put my mind at rest by reassuring me he could help. I am, by my own admittance, not the greatest when it comes to tech, however, at no point did Jonathan make me feel incompetent or silly for asking my questions.
He solved the problem quickly & explained what he'd done, so I understood everything.
It is (sadly) somewhat of a rarity these days to find the level of customer service skills demonstrated by Jonathan - he was funny, chatty, professional & totally customer focused. He is a true credit to this store & the company Vodafone in general
Thank you Jonathan for faultless service - it was very much appreciated!
29 mai 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Samantha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thank you to Eleanor for great service!
21 mai 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan and Eleanor were very helpful!
Nathan and Eleanor were very helpful!! Great service
18 mai 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came into the store to get a new device…
Came into the store to get a new device as could not use the device i had. Both Nathan and Ellie brilliantly assisted me. Brilliant service, keep these two around.
11 mai 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Catherine,
Thanks for the lovely review and fantastic support for Nathan and Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I met Eleanor lovely girl in Vodafone
I met Eleanor lovely girl in Vodafone. I love the chatham branch. She solved the problem i've had for two months easily with a smile. That is the truth
11 mai 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Intisar,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in to the store for some help with…
Came in to the store for some help with my new device and needed some help setting it up. Nathan and Mollie were brilliant in being really patient with me and got my phone up and running.
5 mai 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Jim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into the store with an issue about…
Came into the store with an issue about my phone bill and Nathan expertly helped me and provided me with a great deal on a new phone as mine was a little worse for wear. I will be coming in and telling people to see him.
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Ben,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mollie helped with setting up my new…
Mollie helped with setting up my new phone , i would defintley reccomend her to anyone needing help setting up a new phone
28 avril 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Esther,
Thanks for the lovely review and the fantastic support you’ve shown for Mollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store on the 23rd April and…
Came into store on the 23rd April and spoke to 2 lovely girls mollie and eleanor , gave me great advice when upgrading my new phone , they were very welcoming and great at their jobs , will be returning.
23 avril 2026
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Loraine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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