Went in to upgrade my phone and was served brilliantly by Mollie! Very helpful and aided me throughout the entire process - pleasant experiance!
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11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
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Went in to upgrade my phone and was served brilliantly by Mollie! Very helpful and aided me throughout the entire process - pleasant experiance!
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I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... Voir plus
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Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Voir plus
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Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... Voir plus
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Écrit par l'entreprise
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Royaume-Uni
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Came into the store to complete a sale today. Being not too great with phones Nathan, Jay and Mollie helped out massively and now walking away with a new phone at a great price and great service.

Réponse de Vodafone UK - Chatham
Jason was amazing and could me sorted and back on a network

Réponse de Vodafone UK - Chatham
Came into the store to switch over to a new network, Nathan was amazing he discussed options to move back and stay. However, just needed help with a pac number otherwise i would have stayed. Keep him around.

Réponse de Vodafone UK - Chatham
Came into the vodafone store to set up a broadband with Nathan and Jay. Helped massively as i suffer with a few issues but they were amazing and patient.

Réponse de Vodafone UK - Chatham
Nathan and Molly were really friendly, professional and helpful. They made the stressful experience of having to replace a broken phone really easy and straightforward. They were able to answer all my questions and clearly know their stuff. It was a pleasure meeting them.

Réponse de Vodafone UK - Chatham
Mollie made it easy! We came in to upgrade 3 phones. She was knowledgeable and friendly. It took a while to so everything but she made us very comfortable.

Réponse de Vodafone UK - Chatham
The person who served us (I think her name was Molly) helped immensely with quite a complicated situation trying to get a new SIM card. The other worker also helped (Nathan I think) when necessary and allowed us to get a new card when one couldn't be unlocked over the phone. Shout out to them

Réponse de Vodafone UK - Chatham
Popped into chatham today to look over some phone deals. Nathan sat me down and went through my old plan and what I can get to keep my costs low.
A true gentleman and glad theres still people like him working in customer service.

Réponse de Vodafone UK - Chatham
Came into chatham today as had lots of pop ups coming up on my phone. Nathan sorted it out fantastically. I did also think it was time for an upgrade as my phone was very slow. Nathan guided me through it with ease and expert knowledge, a pleasure.

Réponse de Vodafone UK - Chatham
Nathan at Vodafone Chatham pentagon centre took time to select the right phone for me. He was professional patient and friendly and gave me time to try my new phone. It truly was a relaxed experience. Thank you Nathan at Vodafone Chatham Pentagon Centre.

Réponse de Vodafone UK - Chatham
Came into the store on Tuesday and was dealt brilliantly by Jack who helped me in a great deal for the Fold 7.
I came in today and Nathan helped me set up my phone. A great team in Chatham.

Réponse de Vodafone UK - Chatham
Came into Chatham yesterday to switch to Vodafone Contract. First I was with Jack who really helped me massively set up a my contract and advised me that I can come in for any support. Today, Nathan spent time with me completing my data transfer and helping me with a few techy bits.
Brilliant customer service from the gents in Chatham.

Réponse de Vodafone UK - Chatham
I came today for some help regarding my plan , and Nathan was very helpful, he explained everything to me in details and also suggested plans that actually works for me .
I would highly recommend coming here if you need help.

Réponse de Vodafone UK - Chatham
Came into the store to get my phone data transfered from my old device to new one. My provider wouldnt help at all, however Nathan in Vodafone Chatham sat me down and sorted it all for me. Brilliant guy.

Réponse de Vodafone UK - Chatham
I've been into vodaphone today 4/11/25 to sort my husbands phone out and spoke to Nathan , who was so professional and helpful with setting everything up. I would definitely recommend him for all your needs

Réponse de Vodafone UK - Chatham
Absolutely brilliant service! Nathan and Mollie we’re so helpful and gave me the right advice to upgrade to the right product and had my best interests in mind, nothing was too much trouble for them and they both worked on my upgrade and new phone until I left the shop more than happy. Thank you both you are credit to Vodafone

Réponse de Vodafone UK - Chatham
Came into the store to discuss when my upgrade was due. Served by Nathan and Mollie who were very helpful and knowledgeable in helping me understand when it was due and all other aspects of my account.

Réponse de Vodafone UK - Chatham
Went in to the branch a few days ago to upgrade my phone and spoke to mollie , she was very helpful and got the job done fast and done me a fantastic deal , very happy 😃

Réponse de Vodafone UK - Chatham
Came into the store to look over getting a new phone. Nathan was extremely helpful in explaining everything and getting my new phone completely set up. A lovely guy, and very personable.

Réponse de Vodafone UK - Chatham
Nathan was fantastic in setting me up my phone, he explained everything in easy terms and he was very approachable and confident in what he was doing. Fantastic.

Réponse de Vodafone UK - Chatham
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