Went in to upgrade my phone and was served brilliantly by Mollie! Very helpful and aided me throughout the entire process - pleasant experiance!
L'entreprise a répondu
Établissement
Changer d'établissement11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
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Lisez les avis des autres
I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... Voir plus
L'entreprise a répondu
Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Voir plus
L'entreprise a répondu
Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Chatham
Écrit par l'entreprise
Coordonnées de contact
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Royaume-Uni
4,9
Excellent
211 avis
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Les gens ont aussi consulté
Came into the store and both Nathan and…
Came into the store and both Nathan and Jamie helped us out massively.
My phone was riddled with viruses and damaged sim card. They got everything back up and running perfectly.
A true treasure to the business.
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie helped at up at Google hw always…
Jamie helped at up at Google hw always hwlpa me thanks
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thought I needed a new phone…
Thought I needed a new phone but store manager Todd took time to explore all the options and I ended up with an internal storage solution on my existing phone at a fraction of the cost 😊 Happy to remain a long term Vodafone customer…
15 octobre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Molly was great in assisting us with…
Molly was great in assisting us with our purchase. Very friendly customer service and efficient with her time!
5 octobre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Nisa,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Molly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely brilliant
Absolutely brilliant, Nathan and Todd helped me set up a new phone and do a full transfer. I would have had no idea on how to do thus. Thanks for everything guys.
5 octobre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Chilli,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nathan and Todd—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Mollie was a life saver this morning
Mollie was a life saver this morning. She set me up with a refurbished phone and new SIM after my phone was stolen. She was incredibly patient and spent lots of time helping me with the set up too. Thank you
5 octobre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Paul,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nathan was amazing
Nathan was amazing, friendly and very patient to get everything transfer across. He's very patient and helpful. Give him a pay rise.
24 septembre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Maria,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mollie Nathan and jamie were super…
Mollie Nathan and jamie were super helpful when i got my upgrade last week . although the system was slow the team are great at keeping conversations and very patient with their computers . overall experience was great and the staff were great however i think they definitely need new systems in the store !
18 septembre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Mollie was a great help
Mollie was a great help
Went into vodafone on saturday to get an upgrade . mollie was very thorough and explained everything i need to know about my new contract. Mollie is very bright and bubbly and always had a smile on her face! Thank you for your service 🙏🏻
20 septembre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Absolutely brilliant
Absolutely brilliant, came in and Nathan was very polite and personable. He set up my new phone and contract and then set up the phone for me. Keep him around.
22 septembre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Vicky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Nathan
A massive thank you to Nathan and Jamie . The process was smooth, customer service was 10/10 especially just general chit chat whilst waiting for everything to be processed. Customer service is important to me and they should be commended for this. Also whilst in store another customer came in to speak about their excellent service which shows this is consistent. Thanks again Priscilla
13 septembre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Came into the store as I'm a little…
Came into the store as I'm a little worried about making sure everything has been set up correctly. I'm with a competitor but Nathan at the store helped me by setting up my new tablet with ease. I will be switching when I can
9 septembre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're happy to hear that you received excellent assistance in setting up your new tablet.
If you ever need any help, you can always contact our Social Media Team via Facebook or Instagram.
Thanks,
Vodafone Social Media Team
Absolutely fantastic service
Absolutely fantastic service, came in with a few issues calling and was helped out by Nathan who updated all of my software.
And he ensured everything was working 100% what a brilliant and easy experience
5 septembre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Really helpful staff and always happy…
Really helpful staff and always happy to have a laugh, thank you Jorda
4 septembre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jordan was wo default and really helped…
Jordan was wo default and really helped me with my phone! Thank-you
4 septembre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jordan was a great help
Jordan was a great help, can't recommend him enough
4 septembre 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Came in to Chatham vodafone last week…
Came in to Chatham vodafone last week to buy a new phone which was expertly done by Nathan. Came in today to sort out the data transfer and Jamie was a delight, he sorted that with no trouble. Will return.
24 août 2025
Avis spontané
Réponse de Vodafone UK - Chatham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Terrible service go to Hempstead valley…
Terrible service go to Hempstead valley instead
21 août 2025
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Stephen,
I'm sorry to hear that you've been facing difficulties with our service. I completely understand how frustrating this situation can be, especially when you're not receiving the support you need through chat and the resolution is taking longer than expected.
If you would like to continue seeking assistance, please reach out to our Live Chat team here: http://vodafone.uk/2LCJiTm. Alternatively, if you wish to file an official complaint after discussing your concerns with our team without a satisfactory resolution, feel free to connect with us on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
I walked into the chatham branch kent…
I walked into the chatham branch kent the pentagon and Jordan was so helpful he a transfer of data from one tablet to my new tablet I can not thank Jordan enough thank you agian.
15 août 2025
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Richard,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The guys in the shop were excellent, highly professional and most helpful in every way 👏 Wonderful experience 😀 Thank you, warren
Wonderful experience, the guys were very helpful and professional in every way 😀 Thank you so, Warren
14 août 2025
Avis spontané
Réponse de Vodafone UK - Chatham
Hey Warren,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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