Vodafone UK - Chatham Avis 

211
TrustScore 5 sur 5

4,9

11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went in to upgrade my phone and was served brilliantly by Mollie! Very helpful and aided me throughout the entire process - pleasant experiance!

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Chatham

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(211)

40 120 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Vodafone in Chatham has exceptional…

Vodafone in Chatham has exceptional customer service a young girl and a young man I believe there names were mollie and Jamie were brilliant they were so helpful and managed to successfully help me with what I needed I couldn’t praise them enough I highly recommend if you have any difficulties with your mobile device etc then definitely give them a visit

5 mai 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hey Robbie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a lovely polite young man called…

I had a lovely polite young man called Jamie helping me to change my phone and contract . Nothing was too much problem for him , he was very patient and understanding

17 avril 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hey Debbie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The person dealing with us are very…

The person dealing with us are very helpful and polite. He helps us with everything we need and ask for. He is so nice and really kind.

9 avril 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hey Christopher,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in on Thursday to sort out my…

Came in on Thursday to sort out my account to upgrade my phone contract.
Mollie was fantastic in explaining and helping me upgrade to fantastic deal. Came in today as I was struggling to sort out the Samsung claim and Nathan and Jamie helped me set it all up.
Fantastic service from all at the store.

31 mars 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hey Natasha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

phone search

searching for a new phone and popped into the chatham shop yesterday, mollie was super helpful and could answer all my questions. will be returning in the near future.

26 mars 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hey Lucy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into the Chatham store and a young…

Went into the Chatham store and a young lady helped me massively. Not being to savy with phones, she set me up my new phone and set me up a decent deal and even set it all up for this old timer. Massive thanks to Millie helping this dodo.

10 mars 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hi Derek,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie was extremely helpful

Jamie was extremely helpful, got me a great deal and sorted everything out!

7 mars 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hi Tony,

Thank you for your review for Jamie. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

ACE PROBLEM SOLVER

I had a problem which was related to Internet access usage, not just the elderly phone I had, which ended up not being a quick fix! Todd showed great tenacity in trying to, and eventually sorting the problem, despite many technical hurdles. So excellent knowledge and excellent customer service. 5*

5 mars 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

HI Brian,

It's lovely to see you had such a positive experience with Todd. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie was great

I came into chatham store on 28/02/2025 and spoke to jamie , i needed some help checking over my account and he was really helpful and welcoming , thank you jamie ☺️☺️

28 février 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into chatham store spoke to jamie…

Went into chatham store spoke to jamie who helped me create storage on my phone im with twlk mobile and was also interested in a phone which he ran through with me however i did not have the upfront cost appreciate the help i will be back

28 février 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What more can i say apart from…

What more can i say apart from brilliant, been on a very high price for very little internet. Sat down with the team in chatham who helped me save alot of money each month, also now on unlimited data. Thanks guys big shout out to Mollie, Jamie and Nathan for all your help.

27 février 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank Nathan for help.

Thank Nathan for help.
He did everything is quick and clear.

26 février 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hello, Anna,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Pair of phones from a pair of geezers

I needed to get extra 2 contracts out and Jamie & Nathan were very helpful. Managed to work around the contracts I already had to get my the best deals. Very friendly and explained it along the way. Would come into store in future rather than ordering online.

25 février 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hi Alana,

Thanks for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Nathan

Brilliant service from Nathan, Jamie and Jordan. Really knowledgeable about everything and will always stay with Vodafone because of their team efforts. Well done guys keep up the good work 😀

25 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hi Nicolaas,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into store for a top up due to…

Went into store for a top up due to sainsburys not working and to get a data transfer spoke to jamie who did it seamlessly for me

25 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service we got was fantastic Jordon…

The service we got was fantastic Jordon explained everything and in great detail about how to get us the best deal for our broadband and transferring my wife’s phone from 02 to vodaphone he was very patience with us and persevered with a computer hitch which meant we were there longer than we would have normally been hat’s off to him he was terrific - the other staff were excellent too helping out with queries - an outstanding performance all round and a couple of visits afterwards great customer service thank you

13 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Hi Desmond,

This is lovely feedback for Jordon. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

TERRIFIC SERVICE!

I was served by Mollie today. She was an absolute delight. Mollie was welcoming and chatty which made me feel comfortable. Thank you for a lovely experience!

11 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Awesome help with data transfer

Awesome help with data transfer by jamie

11 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Chatham

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Store

Mollie and Jamie were absolutely brilliant! My time in the store was really good, they were very helpful, and chatty which made the time go quickly while I had my upgrades approved etc.

Mollie was honestly brilliant!

30 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Chatham

Hi Emma. Thank you for your review for both Mollie and Jamie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

I was having trouble with my phone, I popped into store and Jordan fixed it all for me!

Thanks mate !

20 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Chatham

Hi, Thanks for your fab feedback Steven ☺️
All the best, The Vodafone Social Media Team

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