Went in to upgrade my phone and was served brilliantly by Mollie! Very helpful and aided me throughout the entire process - pleasant experiance!
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11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
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Went in to upgrade my phone and was served brilliantly by Mollie! Very helpful and aided me throughout the entire process - pleasant experiance!
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I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... Voir plus
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Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Voir plus
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Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... Voir plus
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11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Royaume-Uni
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Vodafone in Chatham has exceptional customer service a young girl and a young man I believe there names were mollie and Jamie were brilliant they were so helpful and managed to successfully help me with what I needed I couldn’t praise them enough I highly recommend if you have any difficulties with your mobile device etc then definitely give them a visit

Réponse de Vodafone UK - Chatham
I had a lovely polite young man called Jamie helping me to change my phone and contract . Nothing was too much problem for him , he was very patient and understanding

Réponse de Vodafone UK - Chatham
The person dealing with us are very helpful and polite. He helps us with everything we need and ask for. He is so nice and really kind.

Réponse de Vodafone UK - Chatham
Came in on Thursday to sort out my account to upgrade my phone contract.
Mollie was fantastic in explaining and helping me upgrade to fantastic deal. Came in today as I was struggling to sort out the Samsung claim and Nathan and Jamie helped me set it all up.
Fantastic service from all at the store.

Réponse de Vodafone UK - Chatham
searching for a new phone and popped into the chatham shop yesterday, mollie was super helpful and could answer all my questions. will be returning in the near future.

Réponse de Vodafone UK - Chatham
Went into the Chatham store and a young lady helped me massively. Not being to savy with phones, she set me up my new phone and set me up a decent deal and even set it all up for this old timer. Massive thanks to Millie helping this dodo.

Réponse de Vodafone UK - Chatham
Jamie was extremely helpful, got me a great deal and sorted everything out!

Réponse de Vodafone UK - Chatham
I had a problem which was related to Internet access usage, not just the elderly phone I had, which ended up not being a quick fix! Todd showed great tenacity in trying to, and eventually sorting the problem, despite many technical hurdles. So excellent knowledge and excellent customer service. 5*

Réponse de Vodafone UK - Chatham
I came into chatham store on 28/02/2025 and spoke to jamie , i needed some help checking over my account and he was really helpful and welcoming , thank you jamie ☺️☺️

Réponse de Vodafone UK - Chatham
Went into chatham store spoke to jamie who helped me create storage on my phone im with twlk mobile and was also interested in a phone which he ran through with me however i did not have the upfront cost appreciate the help i will be back

Réponse de Vodafone UK - Chatham
What more can i say apart from brilliant, been on a very high price for very little internet. Sat down with the team in chatham who helped me save alot of money each month, also now on unlimited data. Thanks guys big shout out to Mollie, Jamie and Nathan for all your help.

Réponse de Vodafone UK - Chatham
Thank Nathan for help.
He did everything is quick and clear.

Réponse de Vodafone UK - Chatham
I needed to get extra 2 contracts out and Jamie & Nathan were very helpful. Managed to work around the contracts I already had to get my the best deals. Very friendly and explained it along the way. Would come into store in future rather than ordering online.

Réponse de Vodafone UK - Chatham
Brilliant service from Nathan, Jamie and Jordan. Really knowledgeable about everything and will always stay with Vodafone because of their team efforts. Well done guys keep up the good work 😀

Réponse de Vodafone UK - Chatham
Went into store for a top up due to sainsburys not working and to get a data transfer spoke to jamie who did it seamlessly for me

Réponse de Vodafone UK - Chatham
The service we got was fantastic Jordon explained everything and in great detail about how to get us the best deal for our broadband and transferring my wife’s phone from 02 to vodaphone he was very patience with us and persevered with a computer hitch which meant we were there longer than we would have normally been hat’s off to him he was terrific - the other staff were excellent too helping out with queries - an outstanding performance all round and a couple of visits afterwards great customer service thank you

Réponse de Vodafone UK - Chatham
I was served by Mollie today. She was an absolute delight. Mollie was welcoming and chatty which made me feel comfortable. Thank you for a lovely experience!

Réponse de Vodafone UK - Chatham

Réponse de Vodafone UK - Chatham
Mollie and Jamie were absolutely brilliant! My time in the store was really good, they were very helpful, and chatty which made the time go quickly while I had my upgrades approved etc.
Mollie was honestly brilliant!

Réponse de Vodafone UK - Chatham
I was having trouble with my phone, I popped into store and Jordan fixed it all for me!
Thanks mate !

Réponse de Vodafone UK - Chatham
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