Went in to upgrade my phone and was served brilliantly by Mollie! Very helpful and aided me throughout the entire process - pleasant experiance!
L'entreprise a répondu
Établissement
Changer d'établissement11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... Voir plus
L'entreprise a répondu
Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Voir plus
L'entreprise a répondu
Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Chatham
Écrit par l'entreprise
Coordonnées de contact
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Royaume-Uni
4,9
Excellent
211 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Served by Jordan
Served by Jordan, Friendly service, knowledgeable was not a chore at all. Thank you Jordan
15 décembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hello, Tracey,
Thanks for letting us know what an amazing job Jordan did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had to pop into store for a complicated…
Had to pop into store for a complicated issue with my new SIM card, dealt with by Jordan who was extremely helpful and managed to resolve the issue for me
10 décembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Lucy,
Thanks for your five star review! We're delighted to see that Jordan was able to resolve your SIM issue. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely brilliant I was dealt with…
Absolutely brilliant I was dealt with Jordan and would advise anyone to ask for him he is at y The Chatham store he is great and very understanding
I would rate him 5 Stars more if I could
Thankyou Jordan
5 décembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Diane,
It's great to see you had such a positive experience with Jordan. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nathan and Todd helped me massively…
Nathan and Todd helped me massively with my new phone. I've changed my phone recently due to an incident, and they helped me gain WhatsApp and certainly my ability to communicate with the world again.
3 décembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Jason,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Samsung 24FE customer experience
I just bought my new Samsung S24FE. Jordan at the Chatham store was wonderfully helpful. All questions were answered in detail with a really friendly manner. His personable and informed professionalism made this a seamless experience. Thanks Jordan!
23 novembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Upgraded my phone today at Chatham &…
Upgraded my phone today at Chatham & Jamie was so helpful with everything. I would highly recommend him & couldn't be happier with the service.
22 novembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
The staff Mollie did her work in a…
The staff Mollie (Chatham branch) did her work in a very professional way and managed to explain and answer all the questions I had. Kudos Mollie
19 novembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Baba,
This is such an amazing review for Mollie. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Millie was very helpful
Millie was very helpful, knowledgeable and efficient.
15 novembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Gaynor,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mollie was extremely helpful from start…
Mollie was extremely helpful from start to finish, she was happy, kind and friendly, nothing seemed too much bother for her, she was extremely patient with me as I had a few queries and needed things setting up.
Thank you Mollie
15 novembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Carina,
It's great to hear about your recent experience. Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan has been amazing the past 2 days
Jordan has been amazing the past 2 days. I came in for an upgrade and Jordan was helpful every single step of the way. An absolute joy to talk to and a great representative for Vodafone. You should be happy to have such an amazing young man working for yoj
11 novembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Christine,
This is such an amazing review for Jordan. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I had mollie dealing with me yesterday…
I had mollie dealing with me yesterday and it was a long time I think 3 hours near enough and she was amazing helped me from start to finish took the time to fine other solutions when nothing was working and I really appreciate it she was so lovely and if I ever need to come back she would be the first person I look for to resolve any issues was a grate experience ❤️ 💗
28 octobre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hello, Ellie May,
It's great to hear about the positive experience which you had with Mollie. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jordan was extremely helpful!
I had quite a complex issue to sort out and I was helped by Jordan. He was polite, knowledgeable, understanding and so personable. I had initially spoke to an advisor on the phone but by going in store it was resolved with his help. The store manager/supervisor was also on hand to assist. Excellent customer service! Jordan is a credit to the store! Thank you from Sarah:-)
16 octobre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Sarah,
This is such an amazing review for Jordan. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Was served by Jordan who was so…
Was served by Jordan who was so helpful. I’d had my phone stolen and he black listed it and reassured me what that meant and went through step by step with me to get a good deal for a new phone and contract plan that suited me. He was very understanding and patient with a warm friendly manner who didn’t make me feel silly if I didn’t understand any “teq talk”. An amazing member of staff who is highly recommend. Thanks Jordan for all your help on Wednesday 09/10/2024. Chatham store. 🙌🏻🙌🏻🙌🏻
9 octobre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Karrlene,
Thank you for taking the time to leave us a 5 star review and the great feedback about Jordan and the level of service provided by him.
Thanks,
The Vodafone Social Media Team
Great customer service
Went to Chatham vodaphone store to enquire about new phone and best deals. Jordan was so polite, helpful and patient with us and very knowledgeable. He gave us the perfect customer service and a lot of he’s time. I’m very pleased with the phone that I got and if it wasn’t for the fact that I needed to leave to get to work Jordan would of also transferred everything from my old phone over for me but he did explain exactly how to do this and ensured any difficulties then he would be there to assist if needed. Lovely young lad that’s a credit to the company.
8 octobre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Brian,
Thanks for your review for Jordan. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Todd from Vodafone Pentagon was…
Todd from Vodafone Pentagon was brilliant. He has such patience and sorted out my problem with such professionalism. Thank you Todd
3 octobre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Sandra,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I couldn't ask for a better service he…
I couldn't ask for a better service he was patient and polite
12 septembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Frankie,
These are lovely kind words of feedback for our Chatham store. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jordan was extremely helpful and…
Jordan was extremely helpful and courteous. Nothing was too much trouble. Excellent customer service. Thank you!
1 septembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi D B,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was really good at showing us the…
Was really good at showing us the options
8 septembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Jamie,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Molly was amazing
Molly was amazing, very helpful and knowledgeable, give her a pay rise.
7 septembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Rick,
It's great to hear about your recent experience and feedback for Molly. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful assistant
Very helpful assistant, took time and explained everything I needed to know. Thanks jamie
3 septembre 2024
Avis spontané
Réponse de Vodafone UK - Chatham
Hi Susan,
Thanks for your review. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.