Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
L'entreprise a répondu
Établissement
Changer d'établissement82 Front Street, DH3 3BB CHESTER-LE-STREET, GB
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Lisez les avis des autres
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... Voir plus
L'entreprise a répondu
Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... Voir plus
L'entreprise a répondu
I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Chester le Street
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
82 Front Street, DH3 3BB, CHESTER-LE-STREET, Royaume-Uni
4,9
Excellent
204 avis
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Les gens ont aussi consulté
Natalie is da bomb
Natalie is da bomb, will visit her all the time in Chester le street now
4 avril 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Matthew
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had a nightmare paying my bill over the…
Had a nightmare paying my bill over the phone. In thr shop for less than 10 minutes and Natalie sorted me right out! Thank you
4 avril 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Gabe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store for a new phone
Visited the store for a new phone, james was amazing and very informative.
4 avril 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey James,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Somebody available straight away
Somebody available straight away. Understand what I wanted - kept informed of pricing. Sorted with little fuss - happy with everything.
4 avril 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Chester le Street
Hey Vivien,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone assistant jay
Jay was very helpful and understanding. He explained things very clearly so we know what was happening, the customer service was great.
21 mars 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Tina,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Informative and helpful!
Quick, easy, informative and friendly advice from both Amanda and Jay at the Chester le Street store this week, thank you.
19 mars 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Positive Experience
Jack and James were very helpful in getting me sorted with a new phone.
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Shaun,
Thanks for the lovely review and fantastic support for Jack and James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mandy was amazing I won't go anywhere…
Mandy was amazing I won't go anywhere else. She so friendly and went the extra mile. Anything I asked she helped with. Couldn't recommend this store and team enough
9 mars 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Lynne,
Thanks for the lovely review and fantastic support for Mandy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful
5 mars 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Sarah,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was good and good experience and…
It was good and good experience and been told everything I needed to know thanks
27 février 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mandy was very helpful and went over…
Mandy was very helpful and went over all the device plans and prices.
26 février 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Brooke,
Thanks for the lovely review and fantastic support for Mandy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went into the Chester le street store…
I went into the Chester le street store and James helped me out he was friendly and helpful thank you
27 janvier 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Ella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jay made this experience excellent
Jay made this experience excellent.
Friendly and SUPER efficient.
Thank you so much.
23 janvier 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Carol,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay service was fast and efficient and…
Jay service was fast and efficient and helped me choose my first smartphone
23 janvier 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Erika,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First Class service at Vodaphone Chester Le Street
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract and also the Voxi SIM which had been inadvertently transferred along with the old phone info. This had not worked since Christmas day and we had made numerous phone calls to Voxi and Vodaphone without success and were told to go into a Vodaphone shop. The problem is now resolved thanks to Mandy's perseverance.
15 janvier 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mandy was brilliant explained…
Mandy was brilliant explained everything fantastic service
15 janvier 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Tony,
Thanks for the lovely review and fantastic support for Mandy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was fantastic amd helped transfer…
Jay was fantastic amd helped transfer my data for me
6 janvier 2026
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Derek,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good Service and efficient.
24 décembre 2025
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Homebroad band
Jay was great - got me a fantastic deal on my broadband and im excited to start being a customer of vodafone
24 décembre 2025
Avis spontané
Réponse de Vodafone UK - Chester le Street
Hey Omar,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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