Vodafone UK - Dorking Avis 

174
•
TrustScore 5 sur 5

4,9

St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would recommend anyone who wishes to buy a new smart phone or who needs advise for their existing phone to us Vodaphone in Dorking High Street. I was served by Worachoti who had endless patience wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Junior was extremely helpful and polite in the Dorking office. He tried his best with what Vodafone was offering, matching others except Vodafone did not offer a 256gb storage Samsung S26FE. A deal wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Every time I visit the staff are remarkable. Nothing is too much trouble and they always go out of their way to give a fantastic service. Thanks especially to Justin and Worachoti!

L'entreprise a répondu

Noté 3 sur 5 étoiles

Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(174)

42 728 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Eric was excellent

Eric was excellent. He resolved the issue courteously and within minutes. First class.

17 septembre 2026
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Elizabeth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Junior was extremely helpful and polite…

Junior was extremely helpful and polite in the Dorking office. He tried his best with what Vodafone was offering, matching others except Vodafone did not offer a 256gb storage Samsung S26FE. A deal was made.

15 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Every time I visit the staff are…

Every time I visit the staff are remarkable. Nothing is too much trouble and they always go out of their way to give a fantastic service. Thanks especially to Justin and Worachoti!

11 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would recommend anyone who wishes to…

I would recommend anyone who wishes to buy a new smart phone or who needs advise for their existing phone to us Vodaphone in Dorking High Street. I was served by Worachoti who had endless patience with a very untechnical 80 year old! He explained everything very clearly in language l could understand. He also gave me a very good deal and there was no hint of him trying to talk me into something so his Shop could make more money. Thank you Worachoti for aĺ your help

8 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi James. This is wonderful to hear! We truly appreciate your kind words and the fantastic feedback about the service you received.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Justin made upgrading my phone and…

Justin made upgrading my phone and renewing my broadband super easy

23 août 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Simon,

Thanks for the lovely review and fantastic support for Justin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiting here for help and good customer service

15 août 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey there,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service was good thanks amin

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had issues with getting my sim swapped…

Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience. He actually went above and beyond - thank you Junior!

11 août 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Delia,
Thanks for the lovely review and fantastic support for Junior.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eric was extremely helpful and polite

Eric was extremely helpful and polite, and got me a great deal.

10 août 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Sally,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Karin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Star

Star. Amin was veryhelpful,sorted out the bill for me.

9 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Soyful,

Thanks for the lovely review and fantastic support for Amin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service from Eric and Wayne and the team at Vodafone Dorking. Would recommend.

7 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Eva,
Thanks for the lovely review and fantastic support for Eric and Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service from a really great…

Fantastic service from a really great team. Pantakan and his manager couldn’t have been more helpful while providing me with a new iPhone and contract.

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Sarah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eric and his Co were extremely helpful…

Eric and his Co were extremely helpful and sorted out my problem.

10 juin 2026
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Sharon,

Thanks for the lovely review and fantastic support for Eric.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

EricVery helpful!

EricVery helpful!

8 juin 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eric is an asset to your team

Eric is an asset to your team. He handled all my queries professionally and speedily.

21 mai 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I cannot fault Justin's kind

I cannot fault Justin's kind, efficient explanation of Vodafones plans. I much appreciated his patience and clarity correcting all the plans's details and would heartily recommend his helpful advice.

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Fraser,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eric was great and explained everything…

Eric was great and explained everything well, so even an technophobe like me could understand. Thank you

13 avril 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Lesley

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Both Meghana and Junior provided my…

Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as this isn't the first time he has helped me! Thank-you Vodafone Dorking.

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Liora,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Meghana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Junior have been a great help

Junior have been a great help, thank you so much

24 mars 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Susan,

Thanks for the lovely review and fantastic support for Junior.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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