Vodafone UK - Dorking Avis 

170
TrustScore 5 sur 5

4,9

St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(170)

42 866 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Justin was fabulous and extremely…

Justin was fabulous and extremely helpful

21 février 2026
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

EXCELLENT WORK FROM SONAL

VISITED THE SHOP YESTERDAY AND MET SONAL WHO WAS FANTASTIC, SHE HELPED ME WITH MY NEW SIM DEAL AND WITH ALL MY OTHER ACCOUNTS AND MANAGED TO SAVE ME SOME MONTHLY OUTGOINGS. TOP WORK!

18 février 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Mr D Trottman,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Sonal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodaphone employee of the year!!

Justin was a fantastic help from start to finish. Even when I messed up the phone data transfer and had to take the phone back, he was great. Nothing was too much trouble. He was friendly and professional and I’m very grateful. Please pass on my thanks to him. He’s a credit to Vodaphone.. 👍Matt

13 février 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eric was very helpful transferring my…

Eric was very helpful transferring my phone data

1 février 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Jackie,

Thanks for the lovely review and fantastic support for Eric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Justin and Junior were very proficient…

Justin and Junior were very proficient and helpful.in advising on new phone and setting it up.

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A really helpful conversation with…

A really helpful conversation with Sonal in the Dorking Branch. So good to speak to a knowlegable human. Thank you for your patience.

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi Annette ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sonal —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Justin has been so patient and helpful

Justin has been so patient and helpful. Thoroughly recommended for advice and services.

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Philippa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff Eric and Sonal…

Very helpful staff Eric and Sonal really caring and able to assist me.

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Gill,

Thanks for the lovely review and fantastic support for Eric and Sonal

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eric was Very helpful.

4 janvier 2026
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Really good service from Juno and Justin. Thank you

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Bob,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Eric at…

Brilliant service from Eric at Vodafone. Thank you.

8 décembre 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Sheila,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Justin fantastic at vodaphone shop dorking

Justin brilliantly helpful in shop today.

Congrats to Vodaphone for keeping the High St shop open!

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sonal and junior were awesome

Sonal and junior were awesome. Helped us out a couple of times and got us out of some tech trouble with ease and a great attitude. Cheers guys!

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Dorking

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Junior and Sonal were fantastic!!

14 novembre 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had brilliant treatment from Eric

I had brilliant treatment from Eric. He is a star. He was patient and explained everything to me. Dont lose him.

10 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi. We're happy to hear that you had such a positive experience. It's great to know that you felt well-informed and cared for. Thank you for your kind words! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sonal and Justin from Dorking Vodafone…

Sonal and Justin from Dorking Vodafone have spent a long time with me. Carefully explaining new contract etc to me with kindness and efficiency ‘

15 octobre 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really polite helpful service and…

Really polite helpful service and advice. Eric explained everything clearly, and resolved the problems.

5 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Don,

Thanks for the lovely review and fantastic support for Eric.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eric was extremely helpful and…

Eric was extremely helpful and addressed all my problems and issues.

18 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Dorking

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Junior was extremely helpful

Junior was extremely helpful, and agreed to waive the £25 data transfer charge as I hadn't been prevoiusly advised of this. Extremely helpful and courteous staff. Thoroughly recommended.

18 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Dorking

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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