Popped in for some help with my phone and Harry did a wonderful job, nice and clear speaking and taught me what I needed to do I'll be making sure to move to Vodafone when my O2 contract is finishe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement19a High Street, CB7 4LQ Ely, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Harry and his colleague were both super friendly, welcoming and helpful. They listened to what we needed and went out of their way to give us a memorable number for a new PAYG SIM, and clearly explain... Voir plus
L'entreprise a répondu
We recently visited the Ely branch of Vodafone in order to review our account as it was out of contract . Thea was welcoming and discussed our options with us before sorting our new contracts. She ha... Voir plus
L'entreprise a répondu
The Vodafone store in Ely provides a lovely, friendly, non-intimidating experience where we always go for advice and to upgrade our mobile/broadband plans. Today we were served by Thea who was so very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Ely
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
19a High Street, CB7 4LQ, Ely, Royaume-Uni
4,8
Excellent
124 avis
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Les gens ont aussi consulté
Great customer service
Very helpful and friendly assistant Thea who explained clearly what needed to be done to upgrade my phone contract along with my wife’s sim. She came up with a product and price package which satisfied my requirements. Would recommend the Ely branch to anyone.
14 décembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Stephen,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Harry found me a great price for the…
Harry found me a great price for the iPhone 15 pro max. Good customer service and explained everything in great detail
13 décembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hey Thea,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service as usual
Fantastic service as usual. Well done Ely.
And well done Anna. Saved me a small fortune.
1 décembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Working really well..
Working really well... thanks for help with data transfer
28 novembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Paul,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Anna was brilliant very helpful and…
Anna was brilliant very helpful and very nice to deal with
23 novembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Stephen. Thank you for your review for Anna. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone
Been to ely Vodafone for a upgrade and was served by Ana who was very helpful.
27 novembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Scott,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Over the past 12 months and I have been…
Over the past 12 months and I have been with Vodafone for many years. Every time I come to visit Vodafone Thea is very helpful and friendly. She is a great member of your team
24 novembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hey Melanie,
We're pleased to hear about your recent experience. Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ana Ely Vodafone
Ana, sales assistant from Ely is a very good worker. She explains very well about the details of WiFi, broadband or phones in general. She's great, I recommend her.
24 novembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hey Alexandra,
Thanks for taking the time to review and share this feedback for Ana.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Ely
Ana is one of the best sale assistant that I have to work, honest, reliable, helpful and very professional.
24 novembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Adrian,
Thank you for your review and feedback for Ana.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic staff at the Ely store
Just been to the Ely store to replace my phone and I cannot recommend it enough! Harry and Ana advised which would be the best deal for me on my first visit to order the phone and Thea and Ana helped me when I went to collect it today. All three of them were so helpful, polite and knowledgeable and made the experience so much easier. They really couldn’t do enough for me which I really appreciated as mobile phones are not my thing! - Thank you so much guys, keep up the good work!
28 octobre 2023
Avis spontané
Réponse de Vodafone UK - Ely
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience!
Thea was great and took the time to go through all our options, plans and phones!
14 octobre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Suneet,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ana -good service
25 septembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Zina,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
great service
25 septembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Daniel,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone Ely - great service
I called in for help to access my account - walked out with a new plan with better facilities - and cheaper!
Full marks to the team - courteous, friendly, adept.
Full marks to Harry - thank you!
16 septembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi, Arthur.
It's great to see your kind words for Harry. We really appreciate your review.
Thanks, Vodafone Social Media Team
Anna was really helpful and answered…
Anna was really helpful and answered all my questions and solved my problems.
A delightful young lady and a credit to Vodafone.
14 septembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Jon. Thank you for your review for Anna. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy customer
Jafar is very helpful, and sorted out both my contracts. He’s a credit to your company. Thank you
12 septembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Amanda,
Thanks for the great feedback for Jafar. It's really appreciated.
Thanks again,
Vodafone Social Media Team
Great service from our assistant who when that extra bit to help us .
Great service from our assistant who looked after us really well and she couldn’t do enough for us as we chopped and changed a few times what we wanted, but she showed us all the options and was really good . The assistance name was. AMA who was excellent.
8 septembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Visited the Ely store today
Visited the Ely store today, terrible customer service.
One staff member was arguing with a customer and the staff member serving me was more interested in listening to this conversation,
Didn’t listen to what I was saying, was constantly looking around totally uninterested.
Got up and walked out in the end.
Was a loyal Vodaphone Customer now moving to Sky Mobile.
7 septembre 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi Mark,
This is not the behaviour we expect from our agents and we absolutely want to look into this further and get it raised to the store manager.
So we can help put this right, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
As the face of Vodafone, Thea, the adviser was great.
I had the strong sense that the advisor, Thea, really was looking to find me the best deal. She reviewed my past data usage in detail and made very helpful observations and suggestions. I would trust her advice.
20 avril 2023
Avis spontané
Réponse de Vodafone UK - Ely
Hi there,
Thank you for your review. I’ll be sure to pass on the feedback for Thea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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