I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement67/69 Channel Street, TD1 1BN Galashiels, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
L'entreprise a répondu
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Voir plus
L'entreprise a répondu
Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Galashiels
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
67/69 Channel Street, TD1 1BN, Galashiels, Royaume-Uni
4,9
Excellent
141 avis
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Les gens ont aussi consulté
Caitlin was lovely
Caitlin was lovely! I didn’t get a new phone this time, but she helped me get a cheaper deal on my sim and explained what I needed to do when I go on holiday next month
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Barbara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into the shop today to speak about my upgrade
I came into the shop today to speak about my upgrade because I wasn’t sure when it was but Kaitlyn helped me out a lot and made everything clear when I would get the upgrade and what potential deals I could get when it was due
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Dylan,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Simon was absolutely brilliant
Simon was absolutely brilliant. So helpful and reassuring to have someone to take through the whole process. So much better than trying to navigate call centres. Highly recommended.
3 mars 2026
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kaitlyn was very helpful swapping my…
Kaitlyn was very helpful swapping my sim over to an eSIM.
Kind regards
Bobby
27 février 2026
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Bobby,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My mum and I were in Galashiels store…
My mum and I were in Galashiels store today. The 2 girls, kaitlyn and Taylor were very knowledgeable and helpful in what we needed.
26 février 2026
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Lesley ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Kaitlyn and Taylor—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very helpful and kind no issues fast…
Very helpful and kind no issues fast service
24 février 2026
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Stuart,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff!
I was looking at the new I phone 17 and Kaitlyn was really helpful and patient with me. She also showed me the app which I have never used before!
21 janvier 2026
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Be,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Service
I was in store recently & was assisted by Kaitlyn. She was very knowledgeable and answered all my queries. I was very happy with service provided and will definitely return.
21 janvier 2026
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Claire,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service in store from kaitlyn…
Great service in store from kaitlyn thank you
19 janvier 2026
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Moira,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant experience with setting phone…
Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patience and was very lovely through out the whole process. She did not make me feel like I was stupid, and had helped me understand more about my phone.
19 décembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kaitlyn was very helpful and so…
Kaitlyn was very helpful and so friendly and made me feel super comfortable and more at ease!
19 décembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Caitlin,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kaitlyn form the Gala branch was…
Kaitlyn form the Gala branch was extremely helpful in helping me get my new sim set up, she is an absolute credit to the store
22 décembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Adam,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Georgia was extremely helpful when I…
Georgia was extremely helpful when I hadn’t a clue about anything! Got a great deal. Thank you!
26 novembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Joy,
Thanks for the lovely review and fantastic support for Georgia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience today for my phone renewal, was excellent, Georgia was very pleasant and so helpful.
19 novembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Simon from the Galashiels branch
Simon from the Galashiels branch was fantastic in helping my dad getting a new sim contract 80gig of data and unlimited texts and calls all just for £10 what a bargain
11 novembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi. We're happy to hear that your dad had a fantastic experience getting a new SIM contract. It's great to know that our team provided such a helpful and positive service. Thank you for sharing this great feedback! If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Georgia made the experience of getting…
Georgia made the experience of getting a new phone GREAT! She was kind, patient, helpful and very knowledgeable. Thank you, Georgia : )
7 novembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Galashiels
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Georgia has been incredibly patient and…
Georgia has been incredibly patient and informative. Lovely girl
25 octobre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi. We're happy to hear that our team member was patient and informative! We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone with my mum today to…
Visited Vodafone with my mum today to assist in getting her a new phone for her due upgrade. Georgia in store was very helpful and provided excellent service throughout our entire visit.
25 octobre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi. We're happy to hear that you and your mum received excellent service during your visit. We appreciate the positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was brilliant with us today!
Simon was brilliant with us today, could not of been more helpful and found me the right fit for my new phone! Delighted!
13 octobre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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