I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement67/69 Channel Street, TD1 1BN Galashiels, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
L'entreprise a répondu
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Voir plus
L'entreprise a répondu
Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Galashiels
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
67/69 Channel Street, TD1 1BN, Galashiels, Royaume-Uni
4,9
Excellent
141 avis
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Les gens ont aussi consulté
Happy with service in shop setting up…
Happy with service in shop setting up new phone and moving the broadband thanks to Sol
7 octobre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Georgia and Simon were incredibly…
Georgia and Simon were incredibly helpful with figuring out about my new phone and being very calm and respectful. Both amazing workers and would definitely come back here if I needed any help. Great service
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Aimee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Georgia was kindness itself
Georgia was kindness itself, and I am so pleased with my new iPhone. She was very helpful. 10 out of 10
4 septembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
We're happy to hear that you are pleased with your new iPhone and the assistance you received. We appreciate you sharing your experience and the wonderful rating!
Thanks,
Vodafone Social Media Team
Georgia gave excellent customer service
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Came to shop Sol helped get a cheaper…
Came to shop Sol helped get a cheaper plan and new tablet thanks. 2nd to none brilliant
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Better than online chat team!
After a not so great experience with the online chat team. Taylor and Simon were able to get my problem fixed and helped to make sure it wouldn’t happen with my other phone too.
They saved my first impression of Vodafone!
22 août 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
You can’t beat speaking to a real person!
Really great to have a local store where we can see products, ask questions and get good advice. Simon made the whole process really simple and gave tips for transferring data. Thank you.
5 août 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Simon was very helpful when trying to…
Simon was very helpful when trying to upgrade my phone, despite being told I had 14 payments left, he produced a solution that would lower my monthly payment on my SiM. He was fantastic!
1 août 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Hal,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very Helpful!
I was confused and Georgia was very helpful and took her time to explain everything.
7 juin 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Jimmy,
Thanks for the lovely review and fantastic support for Georgia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgia was incredibly helpful
Georgia was incredibly helpful
Very professional
Made the process very easy
Can’t commend her highly enough
A credit to your company
4 juin 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Christine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best shop to buy a phone
Best shop to buy a phone, not pressurised at all to buy and a very patient and easy to speak to girl called Georgia. She gave me plenty of time to make a decision as I was asking her lots of questions. I recommend to buy from here for the excellent customer service.
Robert Irvine
3 juin 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Robert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
100% happy with new phone and free…
100% happy with new phone and free tablet deal. Great service from Sol
3 juin 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Lynne,
Thanks for the lovely review and fantastic support for Sol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Galashiels
Hey Gibson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely Excellent
Excellent, Kaitlyn put ne at ease, helped me greatly and sorted out my new phone. Strongly recommend.
15 avril 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Katrina. Thank you for your review for Kaitlyn. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Galashiels
Hey Norman,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Galashiels
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by lovely Joy today
I was served by lovely Joy today. She sorted my sim out when I was having trouble. Thank you!
5 avril 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Marcy,
We really appreciate your wonderful review and the amazing support for Joy.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
I was served by joy today
I was served by joy today. she helped me get a new phone when customer services let me down. truly a smoother process in store. many thanks.
4 avril 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joy helped me out today
Joy helped me out today, i love that she explained the process to me so i could understand. came in stressed and left with a weight off my shoulders..
1 avril 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Alexa,
Thanks for the lovely review and fantastic support for Joy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thoroughly professional and friendly…
Thoroughly professional and friendly service from Georgia: efficient and great communication really great customer service experience. Thanks
22 mars 2025
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi John,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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