We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement32 Market Square, LA1 1HT Lancaster, GB
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Lisez les avis des autres
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Voir plus
L'entreprise a répondu
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Voir plus
L'entreprise a répondu
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Lancaster
Écrit par l'entreprise
Coordonnées de contact
32 Market Square, LA1 1HT, Lancaster, Royaume-Uni
4,9
Excellent
323 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Simon made it easy for me to choose a…
Simon made it easy for me to choose a new phone and it didn’t cost me any extra
11 novembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
James was great
James was great. Happy with the service and my new phone. He didn't get annoyed by me not being very technical. Good service thanks
11 novembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Hannah was so helpful and solved all…
Hannah was so helpful and solved all our problems, she went above and beyond we are very grateful.
Next time we come to Vodafone we hope Hannah will be there to help
6 novembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Helpful and friendly staff
2 novembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
No stress nice helpful atmosphere
No stress nice helpful atmosphere. Professional service. Kept me sweet and 😊
26 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi. We're happy to hear that you found our atmosphere helpful and stress-free. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing, Thankyou
I was served by Layla at the Lancaster store, she was friendly, knowledgeable and really thorough. Amazing customer service and am really grateful at the patience she showed me with me being such a technophobe!!
Thanks so much!
23 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Broadband switch in Lancaster
Simon who dealt with our enquiry was so helpful and efficient it was a pleasure to work with him.
21 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Simon was very efficient and helpful…
Simon was very efficient and helpful with our broadband query.
21 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Super service
The staff as individuals and as a team were so helpful, friendly. Katie helped me initially and was amazing but after coming back whilst my phone was transferring data, I was also helped by Simon and Alex, who again were great ambassadors for Vodafone.
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Lili was very help with my phone upgrade
Lili was very help with my phone upgrade
16 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Daphne. Thank you for your review for Lili. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James gave excellent service and…
James gave excellent service and friendly and helpful staff. Informative. Explains things clearly
16 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Layla was very efficient and very…
Layla was very efficient and very pleasant to deal with.
16 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Brilliant service from Hannah
Brilliant service from Hannah. Very satisfied
10 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Abbie was friendly efficient and have…
Abbie was friendly efficient and have full confidence in her advice
Thank you
7 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Abbie’s customer service was super…
Abbie’s customer service was super helpful
29 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Vikram,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful young lad who had all…
Very helpful young lad who had all information to hand.
28 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Steve,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer service was excellent,James
Customer service was excellent,James
23 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Brilliant service from James
James is always an absolute hero with his help and friendly manner, thanks James always a pleasure!
19 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very pleasant and helpful staff
13 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Abbie was very friendly and…
Abbie was very friendly and knowledgeable aswell as efficient
Thank you
10 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Helen,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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